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Charlottetown Inn & Conference Centre

3.5 star property
Eco-friendly Charlottetown hotel with indoor pool, connected to the convention centre

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Photo gallery for Charlottetown Inn & Conference Centre

Renovated Queen Suite- Main Building | Private kitchen
Indoor pool
Property entrance
RENOVATED 1 QUEEN-MAIN BUILDING
Lobby
In the heart of Charlottetown, Queens Square is home to Charlottetown Inn & Conference Centre, offering a haven with continental breakfast and dry cleaning services. Take a dip in the indoor pool or get moving at the gym - perfect for active travelers.

Reviews

5.2 out of 10

Popular amenities

  • Gym
  • 24/7 front desk
  • Free breakfast
  • Pet-friendly
  • Pool
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Indoor pool
  • Fitness centre
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Vending machine
  • Laundry service

Feel at home (6)

  • Children stay free
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
  • Lift

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed
Premium bedding
Shower/bath combination
Private bathroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated Queen Suite- Main Building

Renovated Queen Suite- Main Building | Private kitchen

Renovated Queen Suite- Main Building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Unrenovated Queen Studio- North Building

Unrenovated Queen Studio- North Building

Unrenovated Queen Studio- North Building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Bathroom

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated Deluxe Studio- North Building

Renovated Deluxe Studio- North Building

Renovated Deluxe Studio- North Building

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Canadas Best Value Inn & Suites Charlottetown

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
8.0 out of 10, Very good, 1,139 reviews
The price is NZ$254
includes taxes & fees
19 Jun - 20 Jun
Canadas Best Value Inn & Suites Charlottetown
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About the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.5 km
  • Victoria Row - 5 min walk - 0.5 km
  • Confederation Centre of the Arts - 7 min walk - 0.6 km
  • Charlottetown Port - 8 min walk - 0.7 km
  • Red Shores Racetrack and Casino - 16 min walk - 1.4 km

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. the Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk

About this property

Charlottetown Inn & Conference Centre

Charlottetown Inn & Conference Centre is a great choice for a stay in Charlottetown. You can get a workout in at the fitness centre, or take a dip in the indoor pool. Fellow travellers love the central location.

Languages

English

At a glance

DONE

Hotel size

    • 143 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 17 children stay free when occupying the parent or guardian's room, using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (6000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Free local calls

More

  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries

Special features

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: CAD 200 per accommodation, per stay

Renovations and closures

The property will be renovating from 16 April 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25 per accommodation, per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has received its official star rating from Canada Select.

Also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Does Charlottetown Inn & Conference Centre offer free cancellation for a full refund?

Yes, Charlottetown Inn & Conference Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Charlottetown Inn & Conference Centre?

Yes, there's an indoor pool.

Are pets allowed at Charlottetown Inn & Conference Centre?

Yes, pets are welcome. There's a charge of CAD 25 per accommodation, per day. Service animals are exempt from fees.

Is parking offered on site at Charlottetown Inn & Conference Centre?

Yes, there's free self parking. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at Charlottetown Inn & Conference Centre?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an on-site casino at Charlottetown Inn & Conference Centre?

No, this hotel doesn't have a casino, but Red Shores Racetrack and Casino (15-min walk) is nearby.

What is there to do at Charlottetown Inn & Conference Centre and nearby?

Charlottetown Inn & Conference Centre has an indoor pool and a fitness centre.

What's the area around Charlottetown Inn & Conference Centre like?

Charlottetown Inn & Conference Centre is in Downtown Charlottetown, a short 5-minute walk from The Mack and 5 minutes' walk from Historic Charlottetown Waterfront. Our travellers say that the local area is very central.

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Charlottetown Inn & Conference Centre Reviews

Reviews

5.2

5.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Building
Bed
Location
Air conditioning
Bathroom
Shower
Lobby

Reviews

10/10 Exceptional

It was a great stay the rooms were a little dated and our toilet wasn’t bolted down but overall our family enjoyed the stay and really enjoyed the pool!!
Matt, 3-night trip

4/10 Fair

Dirty and gross

The place was dirty and falling apart.
3-night trip

2/10 Poor

We arrived in the evening after a wedding in Canoe cove. We figured paying as much as we did we would atleast get a clean bedroom but one of the beds had dirty sheets, the sink had a dirty grime around the drain, the carpet was badly stained and had a sticky spot by the fridge. Their was stains and chunks of stuff on the ceiling. The AC lacked coldness hard to adjust. Light fixtures were hanging from the ceiling and thermometers that no longer working hanging off the wall.
Kayla, 1-night trip

6/10 Good

Hotel under renovation🤔 old heating system 👎 But clean👍
Normand, 2-night trip

2/10 Poor

This place is beyond disgusting and disturbing. The rooms the hallways the pool everywhere was beyond gross. Musty smell throught out , dirt dust debris everywhere. Never saw a cleaning person once when i stayed. Ill never go back to this place. I guess you get what you pay for but charging what they charge is still a crime
Sean, 2-night trip

8/10 Very good

Overall stay was good, staff very helpful, only air conditioning wasn’t working so warm and no bath tub ..
Michelle, 1-night trip

10/10 Exceptional

A great stay!
Christine, 1-night trip

10/10 Exceptional

Nice staff and close to everything
Roxana, 3-night trip

10/10 Exceptional

The staff was amazing. When we were leaving we were already checked out for about an hour and realized that our son didnt have his favorite crash car so we went back and the staf at the desk was very nice and had someone go chech the room. It was under the bed. I will definitely be booking there for our next trip up.
Alynn, 2-night trip

10/10 Exceptional

Great experience
Charanjit Singh, 1-night trip

10/10 Exceptional

Affordable stay in a nice area. The current renovations are noticable, but it's clear the place will be nice when construction is finished. Underground tunnel to the pool was cool. Pool was warm and clean.
Nathan, 1-night trip

8/10 Very good

The hotel is going through some renovations, other than that, our stay for two nights was comfortable, clean, quiet and warm. The breakfast is continental style; ceral, bagals, waffles etc. Pool was good. The beds are comfortable. We were visiting Holland College, so the hotel was perfectly placed. We would stay there again.
Alexandra, 2-night trip

10/10 Exceptional

Great spot
Ben, 1-night trip

2/10 Poor

Very dirty, elevator would drop
Johanne, 3-night trip

4/10 Fair

The hotel is shabby and has obvious repairs not made to it. Breakfast was minimum effort put into it.
Sandra, 3-night trip

10/10 Exceptional

Although they are in the middle of renovations they still where friendly and efficient. We had a leak in our room and buddy came right down and moved us to another room at 11 pm lol. The pool was nice and warm it was perfect. My daughter moved to PEI and this is where we will always stay when we come over. I have a room booked for March 14th I can't wait to come and relax
Stephanie, 3-night trip

6/10 Good

The room smelled like old carpet. There was Mold on the tiles in the bathroom. Good location to downtown.
Carolin, 1-night trip

10/10 Exceptional

Good rest!
Ay, 1-night trip

6/10 Good

Place was under renovations, but nothing seemed to be happening when we were there during the week. A bit run-down, dirty, and ill-equiped for breakfast in a cold room.
Heather Anne, 2-night trip

6/10 Good

Staff were very accommodating and close to the water front.
Laura, 2-night trip

4/10 Fair

Really friendly staff, but the mattress in the room was really soft with a dip in the middle. Breakfast foods were very stale. Also so loud all night
Jane, 2-night trip

8/10 Very good

Under constructions
Michelle, 1-night trip

2/10 Poor

nice
Chloe, 1-night trip

6/10 Good

Some issues at check in

When I went to check in they said I booked 8 nights when I only booked one. My reservation said one. Then I had to request they honour the price for the one night which finally they did. Not sure why the issue but I did get a room. Seems some construction going on and room had some napkin bits on the floor so not 100% clean.
1-night trip

8/10 Very good

Still under renovation. Room needs reno
Mike, 1-night trip