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Hotel Mercure Wien Westbahnhof

4.0 star property
Hotel with restaurant, near Vienna State Opera

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Photo gallery for Hotel Mercure Wien Westbahnhof

Exterior
Bar (on property)
Exterior
Superior Room, 2 Single Beds
Bar (on property)
Experience the grandeur of Hotel Mercure Wien Westbahnhof, an upscale hotel near Schönbrunn Palace. Savor international cuisine at Westside restaurant or sip coffee in the cozy cafe. Stay connected with in-room WiFi and take advantage of a 24-hour business center, meeting rooms, and multilingual staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Lift
The current price is NZ$162
includes taxes & fees
11 May - 12 May

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Hairdryer
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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The price is NZ$209
includes taxes & fees
11 May - 12 May
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About the area

Map
Felberstrasse 4, Vienna, Vienna, 1150

What's nearby

  • Mariahilfer Street - 4 min walk - 0.4 km
  • Wiener Stadthalle - 7 min walk - 0.6 km
  • Schönbrunn Palace - 5 min drive - 3.0 km
  • Vienna Christmas Market - 5 min drive - 3.5 km
  • Vienna State Opera - 6 min drive - 4.6 km

Getting around

  • Vienna International Airport (VIE) - 30 min drive
  • Vienna (XWW-Vienna West Train Station) - 2 min walk
  • Vienna West Station - 3 min walk
  • Vienna Meidling Station - 5 min drive
  • Vienna West U-Bahn - 3 min walk
  • Gerstnerstraße-Westbahnhof Tram Stop - 5 min walk
  • Urban-Loritz-Platz Tram Stop - 5 min walk

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Heberer - ‬3 min walk
  • ‪Würstelstand - ‬4 min walk
  • ‪Trzesniewski - ‬3 min walk
  • ‪Westbahn Hotel - ‬1 min walk

About this property

Hotel Mercure Wien Westbahnhof

Hotel Mercure Wien Westbahnhof offers a great location, putting you within a short 10-minute walk of Mariahilfer Street and Wiener Stadthalle. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Westside, which serves international cuisine. Also, Schönbrunn Palace and MuseumsQuartier are a short five-minute drive away. The property is only a short walk to public transportation: Vienna West U-Bahn is 3 minutes and Gerstnerstraße-Westbahnhof Tram Stop is 5 minutes.

Languages

Bulgarian, Croatian, English, French, German, Hungarian, Italian, Romanian, Spanish, Turkish

At a glance

DONE

Hotel size

    • 252 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11:30 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (EUR 25 per day)
    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (2799 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 1989
  • Safe-deposit box at front desk
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Westside – This restaurant specialises in international cuisine.
Westside – On-site bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

  • Covered self-parking costs EUR 25 per day
  • Parking height restrictions apply

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Mercure Westbahnhof
Hotel Mercure Westbahnhof Wien
Hotel Mercure Wien
Hotel Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Vienna
Mercure Wien Westbahnhof
Mercure Wien Westbahnhof Vienna
Wien Hotel Mercure
Wien Hotel Mercure Westbahnhof
Wien Westbahnhof Hotel Mercure
Mercure Hotel Vienna
Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Hotel
Hotel Mercure Wien Westbahnhof Vienna
Hotel Mercure Wien Westbahnhof Hotel Vienna

Frequently asked questions

Does Hotel Mercure Wien Westbahnhof offer free cancellation for a full refund?

Yes, Hotel Mercure Wien Westbahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Mercure Wien Westbahnhof?

Yes, dogs are welcome. There's a charge of EUR 10 per pet, per day.

Is parking offered on site at Hotel Mercure Wien Westbahnhof?

Yes. Self-parking costs EUR 25 per day.

What are the check-in and check-out times at Hotel Mercure Wien Westbahnhof?

Check-in start time: 3 PM; check-in end time: 11:30 PM. Check-out time is 11:30 AM. Express check-in and check-out are available.

Is there an on-site casino at Hotel Mercure Wien Westbahnhof?

No, this hotel doesn't have a casino, but Casino Wien (7-min drive) is nearby.

Are there restaurants at or near Hotel Mercure Wien Westbahnhof?

Yes, Westside offers international cuisine.

What's the area around Hotel Mercure Wien Westbahnhof like?

Hotel Mercure Wien Westbahnhof is in Rudolfsheim-Fünfhaus, a short 3-minute walk from Vienna West U-Bahn and 4 minutes' walk from Mariahilfer Street.

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Hotel Mercure Wien Westbahnhof Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Train station
Breakfast
Lobby
Bed
Restaurant
Subway
Value

Reviews

8/10 Very good

Convenient location, great transport links to all attractions. Hotel was pleasant with helpful staff. We would happily stay here again for a short weekend break.
Miriam, 4-night trip

10/10 Exceptional

Great place to stay close to the train station.
John, 2-night trip

6/10 Good

Good location but facilities are worn down. Room had locked fridge and no watercooker...
Martijn, 3-night trip

10/10 Exceptional

Great location
Claudia, 2-night trip

10/10 Exceptional

Fantastic
Rhoda, 2-night trip

10/10 Exceptional

I was particularly impressed by the outstanding breakfasts provided.
Chris, 4-night trip

8/10 Very good

nothing
Shigeki, 1-night trip

10/10 Exceptional

Perfect quick stay near Schonbrunn

Conveniently located hotel, clean and comfortable room, and very friendly and helpful concierge/front desk staff.
1-night trip

8/10 Very good

clean and comfortable

I enjoyed staying at this hotel
yousef, 2-night trip

8/10 Very good

Excellent location. Great value for money. Only downside is that room needed airing on arrival as smelt of smoke.
Lesley, 2-night trip

6/10 Good

Just come back staying in this hotel, you get what you pay for tbh. It’s so great for tube, train and tram and main reason I choose it. Staff are great, clean & for a city break ideal. There are some draw backs, the lift motor you can hear in my room, I asked to move to a room at the edge of hotel and this really helped walls are quiet thin so at times can be noisy. I had a superior room and had to unplug lamps as nowhere to charge phones etc so more plug sockets are needed. Room needs updating but ok beds are comfy. We didn’t have breakfast felt 24 euros way to high as you can go into centre and get cheaper breakfast. So all in all great hotel with a few draw backs but every hotel has some issues with some people. Hop this helps.
Graham, 6-night trip

8/10 Very good

Very good price quality. Extreme good breakfast
Fred, 2-night trip

10/10 Exceptional

Very nice hotel with a friendly helpful staff. We stayed here over 20 years ago and decided to book again as part of the final leg of our Vienna visit. The place has changed a lot with a lovely new lobby and an exceptionally good restaurant which we tried.
Brian, 2-night trip

10/10 Exceptional

Everything is all good and comfortable I like it
Khurram, 1-night trip

10/10 Exceptional

Really happy I chose this place. Everyone was very kind and helpful. It's actually a really nice place. Staff was great. Has a nice little bar. Will try to stay here again next time I'm in Vienna.
Cobey, 2-night trip

8/10 Very good

It was very good. Front desk was friendly
Gurmeet, 2-night trip

8/10 Very good

Short stay in Vienna in September 2023

very good location right next to the old Westbahnhof (railway station). Great access to subway, street cars (tram), and busses. Excellent (!) breakfast - best if you come early. A place I can recommend.
Norbert, 2-night trip

8/10 Very good

Ok, hotel, Nothing More than that.
Per, 3-night trip

6/10 Good

Bathroom was tiny and cramped. No in room coffee making facilities. Beds very small.
Kevin, 2-night trip

8/10 Very good

Very good location. Room is okay. Not so spacious clean and safe. Very good for tourists who wants to have very good connectivity to public transport.
vignesh, 3-night trip

10/10 Exceptional

Friendly helpful staff, no negative issues or points.
1-night trip

8/10 Very good

Check in was a nightmare. Only one person on duty who looked fairly junior and only had one speed even with several parties waiting. Property could do with a good lick of paint and general refurbishment. It looked and felt very dated.
David, 1-night trip

8/10 Very good

Very clean, small rooms. Only use it to sleep one night. Convenient pick up spot for transfers

8/10 Very good

Pretty good

I have stayed at this hotel many times. The room was fine and quite spacious (privilege room) but the hotel is showing its wear and tear. The breakfast area was quite chaotic with lots of tourists. The location is OK.
Paul, 2-night trip

6/10 Good

We have been using this hotel for ages. It has been always very clean. The cleaning persons have been always nice. The reception is correct and polite but only a few of them can smile.
2-night trip