Best Western Hotel Innes

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Overview of Best Western Hotel Innes

Best Western Hotel Innes

4.0 star property
Upscale hotel in Toulouse City-Centre with bar/lounge

8.6/10 Fabulous

220 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
13 bis, Rue Matabiau, Toulouse, Haute-Garonne, 31 000
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Communal living room
  • Front desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Toulouse City-Centre
  • Capitole de Toulouse - 4 min drive
  • Cite de l'Espace - 19 min drive
  • Airbus - 20 min drive

Getting around

  • Blagnac Airport (TLS) - 19 min drive
  • Toulouse St-Agne Station - 6 min drive
  • St. Cyprien-Arenes Station - 6 min drive
  • Toulouse Matabiau Station - 9 min walk
  • Jeanne d'Arc Metro Station - 3 min walk
  • Jean-Jaurès Metro Station - 8 min walk
  • Capitole Station - 8 min walk

About this property

Best Western Hotel Innes

Located near a train station, Best Western Hotel Innes is a great choice for a stay in Toulouse. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. The helpful staff and overall value get great marks from fellow travelers. Public transportation is just a short walk: Jeanne d'Arc Metro Station is 3 minutes and Jean-Jaurès Metro Station is 8 minutes.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property

Safety measures

Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 43 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (up to 22 lbs)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Onsite self parking (EUR 10 per night)
  • Onsite parking limited (max 1 space per unit)
  • Height restrictions apply for onsite parking
  • Offsite parking within 262 ft (EUR 15 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • Shared microwave
  • Room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.30 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Self parking costs EUR 10 per night
  • Parking is available nearby and costs EUR 15 per night (262 ft away)
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts major credit cards and cash.

Also known as

BEST WESTERN Athenee
BEST WESTERN Athenee Toulouse
Best Western Athénée Happyculture Hotel Toulouse
BEST WESTERN Hotel Athenee Toulouse
Best Western Athénée Happyculture Hotel
Toulouse Best Western
Best Western Athénée Happyculture Toulouse
Best Western Athénée Happyculture
Best Western Hotel Innes Hotel
Best Western Hotel Innes Toulouse
Best Western Hotel Innes Hotel Toulouse

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Jessica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good value for money Room is very nice View not good but location is excellent
Yasmin, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Kenneth, 1-night trip
Verified Hotels.com guest review

6/10 Good

Small and over exaggerated quality
The Hotel in my view was not 4* standard more 3/2* the rooms were very small for a superior room, this was more of an economy standard. The toilet facilities were very odd and more of a cupboard I am average build but I still had to enter the room side ways to close the door the layout was haphazard. Smear marks across bathroom door however linen and towels were clean. Wardrobe had room to hang two sets of clothes no shelves or drawers. Overall disappointment as description of hotel facilities exaggerated. maid service non existent and overpriced based upon actual experience would not book this hotel again.
Tony, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Yvan, 2-night trip
Verified Hotels.com guest review

6/10 Good

Axel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Olla, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location very central/the staff is professional friendly and very helpful with a smile.amazing.... The room is very very quiet with thick double windows .AC is working.clean apaisons. I give a 10/10 for this hotel....i was lucky to find it.
Robert, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Great location
Secure parking on site. Friendly and helpful reception staff. Clean and comfortable rooms. Great location. Recommended.
Steven, 1-night family trip
Verified Hotels.com guest review