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Hotel Innes by HappyCulture

4.0 star property
Toulouse Baroque hotel with bar/lounge

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Photo gallery for Hotel Innes by HappyCulture

Standing tall, this historic building showcases a striking spiral tower and series of arches, set amidst a well-manicured lawn.
Relax in a stylish room with a large bed, desk, and floor lamp, surrounded by a geometric patterned design.
Experience the warm welcome at innés, where modern design meets comfortable stays.
Relax in style with comfortable seating and stunning city views.
Relax in comfort with a sofa, armchairs, and a desk, offering a convenient workspace and a view of the street outside.
Experience Toulouse's vibrant city centre at Hotel Innes by HappyCulture, where a warm welcome awaits. Unwind with daily manager's reception and a bar or stay connected with free in-room WiFi. Multilingual staff and tour/ticket assistance help make your stay seamless.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Connecting rooms available
  • Non-smoking
  • Pet-friendly
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Communal living room
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Blackout curtains
The current price is NZ$190
includes taxes & fees
27 Jul - 28 Jul

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room

1 bedroom, in-room safe, desk, blackout curtains

Comfort Double Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

1 bedroom, in-room safe, desk, blackout curtains

Classic Double Room

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
13 Rue Matabiau, Toulouse, Haute-Garonne, 31000

What's nearby

  • Basilica of Saint-Sernin - 6 min walk - 0.6 km
  • Place Wilson - 8 min walk - 0.7 km
  • Place du Capitole - 9 min walk - 0.8 km
  • Capitole de Toulouse - 9 min walk - 0.8 km
  • Pont Neuf - 18 min walk - 1.6 km

Getting around

  • Blagnac Airport (TLS) - 21 min drive
  • Toulouse Matabiau Station - 8 min walk
  • Arènes Romaines Tram Stop - 8 min drive
  • St. Cyprien-Arenes Station - 8 min drive
  • Jeanne d'Arc Metro Station - 3 min walk
  • Jean-Jaurès Metro Station - 8 min walk
  • Capitole Station - 9 min walk

Restaurants

  • ‪Le Tchin - ‬5 min walk
  • ‪Le Sukhothai - ‬1 min walk
  • ‪O Chicken Cheese - ‬4 min walk
  • ‪Kebab Cafe - ‬5 min walk
  • ‪Les Frères Chapelier - ‬4 min walk

About this property

Hotel Innes by HappyCulture

When you stay at Hotel Innes by HappyCulture, you'll be within a 15-minute drive of Cité de l'Espace and Airbus. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Jeanne d'Arc Metro Station is 3 minutes and Jean-Jaurès Metro Station is 8 minutes.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 43 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (up to 10 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Secured on-site self-parking (EUR 10 per night)
    • On-site parking is limited (max. 1 space per unit)
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • Shared microwave
  • Room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry service
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • No plastic soft drinks bottles
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Baroque architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Secured self-parking costs EUR 10 per night
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

BEST WESTERN Athenee
BEST WESTERN Athenee Toulouse
Best Western Athénée Happyculture Hotel Toulouse
BEST WESTERN Hotel Athenee Toulouse
Best Western Athénée Happyculture Hotel
Toulouse Best Western
Best Western Athénée Happyculture Toulouse
Best Western Athénée Happyculture
Hotel Innes
Best Western Hotel Innes
Innes By Happyculture Toulouse
Hotel Innes by HappyCulture Hotel
Hotel Innes by HappyCulture Toulouse
Hotel Innes by HappyCulture Hotel Toulouse

Frequently asked questions

Does Hotel Innes by HappyCulture offer free cancellation for a full refund?

Yes, Hotel Innes by HappyCulture does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Innes by HappyCulture?

Yes, pets are welcome, with a maximum weight of 10 kg per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Innes by HappyCulture?

Yes. Self-parking costs EUR 10 per night. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Innes by HappyCulture?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

Is there an on-site casino at Hotel Innes by HappyCulture?

No, this hotel doesn't have a casino, but Casino Theater Barriere of Toulouse (8-min drive) is nearby.

What's the area around Hotel Innes by HappyCulture like?

Hotel Innes by HappyCulture is in Toulouse City-Centre, a short 3-minute walk from Jeanne d'Arc Metro Station and 5 minutes' walk from Garonne.

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Hotel Innes by HappyCulture Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Value
Breakfast
Bed
Trip
Attraction
View

What guests liked

  • Breakfast was consistently described as good, tasty, and adequate with high-quality breads and cheeses. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Perfect place based on the rate per night, friendly staff, nice breakfast, a lot of things to see within walking distance.
Roger, 1-night trip

10/10 Exceptional

Clean and friendly
Vikas, 1-night trip

6/10 Good

Average hotel

Hotel staff are lovely and friendly Room small ...very noisy from street noise The Bedding made us very itchy but it could be the soap powder they use.
Gillian, 2-night trip

10/10 Exceptional

Great stay!
Maria, 4-night trip

10/10 Exceptional

Nice rooms and staff. Great location!
Paola, 1-night trip

10/10 Exceptional

Great wee hotel

Friendly hotel, lovely helpful staff. Very central and close to all amenities
Campbell, 2-night trip

8/10 Very good

Staffs were nice and friendly. Room was clean but too small.
ANNE, 1-night trip

8/10 Very good

A nice local hotel within in reach of the centre and transport links. Friendly and helpful staff
David, 4-night trip

10/10 Exceptional

Very happy with my stay. The hotel was very clean and comfortable. The staff were very efficient and friendly.
Elizabeth, 1-night trip

6/10 Good

Nice hotel, friendly staff. Breakfast buffet rather basic. Not the nicest neighbourhood in town, but walking distance to train station.
Hugo, 1-night trip

10/10 Exceptional

good hotel well located close to the capitole
philippe, 2-night trip

10/10 Exceptional

An amazing hotel in the heart of Toulouse

This hotel is a gem centrally and conveniently situated a short stroll away from the heart of Toulouse and the beautiful Victor Hugo Market with all the best restaurants. The hotel was very clean and comfortable. The room was very good. And the parking provided was very helpful. We had the most amazing reception from two extremely helpful and friendly receptionists. Can not praise them enough.
Timothy, 2-night trip

10/10 Exceptional

Lovely room, in a quiet area
Gemma, 3-night trip

8/10 Very good

We liked the position of the hotel, very practical and close to the city centre and the public transportation network. We also liked the staff, very nice and helpful. We liked a little bit less the cleaning of the room, that could be improved.
Nicola, 2-night trip

8/10 Very good

A small, clean and conveniently located hotel. Nothing fancy, but had all that was needed for a short stay. Staff were helpful and friendly.
Dean, 3-night trip

10/10 Exceptional

Very happy to have chosen HAPPYCULTURE!

Wonderful stay ! Everything was more than expected - location, service, breakfast, confort
Angela, 2-night trip

10/10 Exceptional

Hotel 5 minute walk from main shopping area. Well presented small hotel with good breakfast and quiet rooms at night. Parking available on site but very tight for a large car.
John, 4-night trip

8/10 Very good

Staff was very helpful. Room was very clean, good AC and quiet for sleeping.
John, 2-night trip

8/10 Very good

3 nights in Tolouse - great staff - breakfast uninspirig but fairly typical for a french hotel. walkable and in good condition - would choose again
Brian, 3-night trip

10/10 Exceptional

Very friendly and helpful front desk staff, they were welcoming. Appreciated that good coffee was available anytime. Location was very convenient and attractions and good food were close by. Great value. We enjoyed our 4 night stay.
Andrea, 4-night trip

10/10 Exceptional

Comfortable and convenient

A very convenient location for accessing the amazing La Citè and also the city centre areas like la Bastide. Lovely view of the castle easy access to local restaurants of a mixed quality. Very compact room but well laid out for functionality. Spotlessly clean and very comfortable beds. The spiral staircase may be an issue for some travelers however.
Martin, 4-night trip

10/10 Exceptional

Laurenço (not sure of spelling) was at the front desk on arrival and was very accommodating. He was able to hold our luggage until check in and check out in order to allow us to sightsee. The breakfast provided was nice and adequate. The nicely appointed room met our needs. The location was within walking distance to stores and restaurants.
Andrea, 1-night trip

10/10 Exceptional

Hotel was great except for the uncomfortable pillows.
Linda, 1-night trip

8/10 Very good

Toulouse weekend for rugby

Comfortable rooms and good to have a "Lounge/Communal Room" in the hotel
Jon, 3-night trip

10/10 Exceptional

The rooms are updated, spacious (for a European city), and clean. The bed was comfortable and there were no issues.
Reche, 5-night trip