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Best Western Hotel Innes
4-star hotel with bar/lounge, near Capitole de Toulouse
- Free WiFi
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NZ$135
Price available on 29 Aug 2021Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
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13 bis, Rue Matabiau, Toulouse, 31 000, Haute-Garonne, France
8.6.Fabulous.173 verified Hotels.com guest reviews
The hotel is good with the essential services.
Jan 4, 2020
Excellent location very central/the staff is professional friendly and very helpful with…
Sep 17, 2020
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- 24 hours Gap period enforced between guest stays -
- Contactless check-in is available
- Protective clothing is available to guests
- Masks are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
Guests rated location
Walkable21 positive mentions
Shopping20 positive mentions
Convenient17 positive mentions
Safe17 positive mentions
Quiet14 positive mentions
- Free WiFi
- Parking available
- Bathtub
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 43 smoke-free guestrooms
- Daily housekeeping
- Breakfast available
- Bar/lounge
- Self parking
- 24-hour front desk
For families
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Free toiletries
- Daily housekeeping
- Laundry facilities
What’s around
- In Toulouse City-Centre
- Capitole de Toulouse - 9 min walk
- Toulouse Business School - 18 min walk
- Rue d'Alsace-Lorraine - 3 min walk
- Victor Hugo Market - 7 min walk
- Carmelite Chapel - 7 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Classic Room, 1 Double Bed
- Classic Room, 2 Twin Beds
- Superior Room, 1 Double Bed, Non Smoking
Location
13 bis, Rue Matabiau, Toulouse, 31 000, Haute-Garonne, France
- In Toulouse City-Centre
- Capitole de Toulouse - 9 min walk
- Toulouse Business School - 18 min walk
What’s around
Landmarks
- In Toulouse City-Centre
- Capitole de Toulouse - 9 min walk
- Toulouse Business School - 18 min walk
- Rue d'Alsace-Lorraine - 3 min walk
- Victor Hugo Market - 7 min walk
- Carmelite Chapel - 7 min walk
- Basilica of Saint-Sernin - 8 min walk
- Place Wilson - 8 min walk
- Saint Raymond Museum - 9 min walk
- Church of Notre Dame du Taur - 9 min walk
- Place du Capitole - 10 min walk
Getting around
- Blagnac Airport (TLS) - 23 min drive
- Toulouse Matabiau Station - 9 min walk
- Toulouse St-Agne Station - 6 min drive
- St. Cyprien-Arenes Station - 6 min drive
- Jeanne d'Arc Metro Station - 3 min walk
- Jean-Jaurès Metro Station - 8 min walk
- Capitole Station - 8 min walk
At a glance
Hotel size
- This hotel has 43 rooms
- This hotel is arranged over 7 floors
Arriving/leaving
- Check-in time 3:00 PM-midnight
- Check-out time is noon
- Express check-out
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets allowed*
- Up to 22 lbs
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Onsite self parking (EUR 10 per night)
- Onsite parking limited
- Height restrictions apply for onsite parking
- Offsite parking within 164 ft (EUR 10 per night)
Other information
- Smoke-free property
In the hotel
Food and drink
- Buffet breakfast daily (surcharge)
- Bar/lounge
- Snack bar/deli
- Room service
- Free reception
- Coffee/tea in a common area
- Water dispenser
Working away
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
- Multilingual staff
- Porter/bellhop
Facilities
- Number of buildings/towers - 1
- Year Built - 1986
- Elevator
- Safe-deposit box at front desk
- Television in common areas
Accessibility
- Wheelchair-accessible path of travel
Languages Spoken
- English
- French
- Spanish
In the room
Home comforts
- Air conditioning
- Iron/ironing board (on request)
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
Freshen up
- Private bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer
Be entertained
- Flat-screen TV
- Satellite TV channels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Small print
Also known as
- BEST WESTERN Athenee
- Best Western Hotel Innes Toulouse
- Best Western Hotel Innes Hotel Toulouse
- BEST WESTERN Athenee Toulouse
- Best Western Athénée Happyculture Hotel Toulouse
- BEST WESTERN Hotel Athenee Toulouse
- Best Western Athénée Happyculture Hotel
- Toulouse Best Western
- Best Western Athénée Happyculture Toulouse
- Best Western Athénée Happyculture
- Best Western Hotel Innes Hotel
Optional extras
Self parking costs EUR 10 per night
Parking is available nearby and costs EUR 10 per night (164 ft away)
Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)
Pets are allowed for an extra charge of EUR 10 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast and through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Best Western Hotel Innes does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes. Self parking costs EUR 10 per night. Parking spots may be limited.
- Yes, pets are welcome, with a maximum weight of 22 lbs per pet. There's a charge of EUR 10 per pet, per night.
- You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
- Yes. Nearby restaurants include Le Colombier (4-min walk), Chez Jeannot (4-min walk), and La Compagnie Française (4-min walk).
- No, this hotel doesn't have a casino, but Casino Theater Barriere of Toulouse (17-min drive) is nearby.
8.6.Fabulous.173 verified Hotels.com guest reviews
- 8.0.Very good
Two nights in Toulouse
A very friendly, well located hotel. We spent two nights here and the rooms were a good size, very comfortable bed, and no city noise, despite it’s great location. Clean room and public areas. The staff were very helpful and happy to answer any questions.
Beverley, 2 night family trip, Aug 9, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Great location
Secure parking on site. Friendly and helpful reception staff. Clean and comfortable rooms. Great location. Recommended.
Steven, 1 night family trip, Aug 8, 2020
Verified Hotels.com guest review
- 8.0.Very good
Pleased it had parking at the faculty for a small fee! Staff was great and we were able to communicate easily in English!
1 night trip, Mar 12, 2020
Verified Expedia guest review
- 10.0.Exceptional
It was the small details that really made a difference: coffee and tea available downstairs, a desk to use if you needed. Nothing was too much trouble for the staff.
Alessia, 2 night trip, Jan 10, 2020
Verified Expedia guest review
- 6.0.Good
Room was very small - but it was okay for 1 night. You can here other people. Price was good. Location is okay.
Avron, 1 night business trip, Dec 20, 2019
Verified Ebookers guest review
- 8.0.Very good
Best Western Toulouse
The 7th floor is extremely noisy and hard to get a full night sleep dur to noice caused by strong winds
Jose, 1 night trip, Dec 15, 2019
Verified Hotels.com guest review
- 8.0.Very good
I would recommend.
The room is relatively small but its comfortable. The actual room itself is clean but the toilet, which is seperate to the bathroom did not smell good at all. Hotel staff are really nice and helpful. And the lobby has access to coffee etc which is a nice touch. Very close to the center, approx. 10 min walk.
S, 2 night trip, Oct 17, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
Friendly personnel !
Raf, 2 night business trip, Oct 7, 2019
Verified Hotels.com guest review
- 8.0.Very good
Best Western Innes Toulouse-Great Location
The Best Western Innes in Toulouse is very well situated for touring the major sites in Toulouse. The hotel rooms are small but quite fine. The staff are extremely helpful, making for a delightful stay.
3 night family trip, Oct 6, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
The staff were very competent and helpful, with very pleasant attitudes.
3 night romance trip, Sep 27, 2019
Verified Expedia guest review