Welcome to Luna Palace Hotel and Suites, a family-friendly haven in Zona Dorada. Relax by the pool with a swim-up bar or unwind at the garden, where you can connect to WiFi. Previous guests rave about the helpful staff.
VIP Access
Reviews
7.87.8 out of 10
Good
Popular amenities
Bar
Gym
Non-smoking
24/7 front desk
Main amenities (12)
Daily housekeeping
On the beach
Restaurants and bar/lounge
Outdoor pool
Breakfast available
Fitness centre
Children's pool
Waterslide
Pool bar
Swim-up bar
Room service
Coffee shop/cafe
For families (6)
Children stay free
Children's pool
Kitchenette
Premium TV channels
Garden
Terrace
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Junior Suite, Kitchenette, Garden View
Junior Suite, Kitchenette, Garden View
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Balcony
Air conditioning
Kitchenette
Fridge
TV
Separate bedroom
Blackout curtains
Hairdryer
Sleeps 4
2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed
View all photos for Junior Studio Suite
Junior Studio Suite
Highlights
Balcony
Air conditioning
Kitchenette
Fridge
TV
Blackout curtains
Separate bedroom
Hairdryer
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Junior Suite, Kitchenette, Partial Ocean View
Junior Suite, Kitchenette, Partial Ocean View
10.010.0 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Balcony
Air conditioning
Kitchenette
Fridge
TV
Separate bedroom
Blackout curtains
Hairdryer
Partial ocean view
Sleeps 4
2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed
View all photos for Family Suite, 1 Bedroom
Family Suite, 1 Bedroom
8.68.6 out of 10
Excellent
4 reviews
(4 reviews)
Highlights
Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Fridge
TV
Separate bedroom
Partial ocean view
Sleeps 6
2 Double Beds and 2 Single Beds
View all photos for Junior Suite, Kitchenette, No view
Junior Suite, Kitchenette, No view
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
TV
Separate bedroom
Blackout curtains
Partial ocean view
Sleeps 4
2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed
View all photos for Studio, Kitchenette, Ocean View
Ave Camaron Sabalo S/N, Zona Dorada, Mazatlán, SIN, 82100
What's nearby
Playa Brujas - 2 min walk - 0.2 km
Cerritos Beach - 14 min walk - 1.2 km
El Cid Country Club Golf Course - 5 min drive - 3.1 km
Mazatlan International Center - 7 min drive - 5.0 km
Mazatlán Aquarium - 10 min drive - 6.9 km
Getting around
Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive
Restaurants
Angelo's - 4 min walk
Sushi Yoko Restaurant - 7 min walk
La Catrina Restaurant y Cantina - 1 min walk
Los Panchos-pueblo Bonito - 3 min walk
Restaurante Cilantros - 6 min walk
About this property
Luna Palace Hotel and Suites
Luna Palace Hotel and Suites is a great choice for your beach stay in Mazatlán, putting you near activities such as surfing/body boarding. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness centre. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. A poolside bar and a children's pool are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.
All-inclusive
All-inclusive room rates at Luna Palace Hotel and Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
English, Spanish
At a glance
DONE
Hotel size
71 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Water slide
What to do
On the beach
Ecotours nearby
Golfing nearby
Surfing/body boarding nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
Water slide
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Smooth flooring in room
Room amenities
Be entertained
29-inch TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
What to enjoy
Balcony
Freshen up
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Fridge
Microwave
Kitchenette
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 280 for adults and MXN 220 for children
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Hotel Luna Palace
Luna Palace
Luna Palace Hotel
Luna Palace Hotel Mazatlan
Luna Palace Mazatlan
Palace Luna
Luna Palace Resort All Inclusive
Luna And Suites Mazatlan
Luna Palace Hotel Suites
Luna Palace Hotel and Suites Hotel
Luna Palace Hotel and Suites Mazatlán
Luna Palace Hotel and Suites Hotel Mazatlán
Frequently asked questions
Does Luna Palace Hotel and Suites offer free cancellation for a full refund?
Yes, Luna Palace Hotel and Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Luna Palace Hotel and Suites?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Luna Palace Hotel and Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Luna Palace Hotel and Suites?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Luna Palace Hotel and Suites?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Luna Palace Hotel and Suites?
No, this hotel doesn't have a casino, but Casino del Rey (3-min drive) and MonteCarlo Casino (5-min drive) are both nearby.
What is there to do at Luna Palace Hotel and Suites and nearby?
Have fun with nearby activities such as body boarding and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a water slide and a fitness centre. Luna Palace Hotel and Suites also has a garden.
Are there restaurants at or near Luna Palace Hotel and Suites?
Yes, there's an on-site restaurant.
Does Luna Palace Hotel and Suites have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge, a microwave and cookware.
Does Luna Palace Hotel and Suites have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Luna Palace Hotel and Suites like?
Luna Palace Hotel and Suites is a short 2-minute walk from Playa Brujas and 2 minutes' walk from Islands and Protected Areas of the Gulf of California.
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Luna Palace Hotel and Suites Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Beach
Location
Restaurant
Water
Bar
Family friendly
Ocean view
Food
Reviews
8/10 Very good
19 June 2025
Good food, clean facilities, easy access to the beach, great views.
Cecilio
Cecilio, 3-night trip
10/10 Exceptional
17 February 2025
We loved how big our room was and it facing the ocean. The staff were all very friendly and we definitely would stay here again.
Simona
Simona, 8-night trip
10/10 Exceptional
28 February 2025
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
Denis
Denis, 9-night trip
10/10 Exceptional
10 December 2024
The location is perfect, the heated pool and beach are great & all the staff are great!
Brenda
Brenda, 26-night trip
10/10 Exceptional
24 February 2025
I have stayed at The Luna Palace the last 3 times I have gone to Mazatlan and love this hotel. The staff are all so friendly and welcoming. Every room has a fully equipped kitchen.
DEBRA JOANNE LESLIE
DEBRA JOANNE LESLIE, 7-night trip
10/10 Exceptional
4 February 2025
Our 4th visit to Lina Palace. We enjoyed the setice and laid back crowd. Our room faced the ocean and the weather was perfect.
Verified traveller
2-night trip
10/10 Exceptional
6 April 2025
Stuff was really nice, Paul and Adolpho. The stuff in lobby really helpfull and nice. Rooms were clean and really nice. Angelica the concierge from all the palace hotels was really awesome and helpfull. All dinner reservation went really smooth . We had a birthday in our family trip and she helped us with informations where we can get cake and decorate the room . I would go there again . Loved the place ❤️
Joshua
Joshua, 7-night trip
10/10 Exceptional
1 January 2025
Great view to the beach.
Irene
Irene, 4-night trip
8/10 Very good
8 February 2025
Staff friendly right on beach it is NOT an all inclusive so activites are limited if that is what u want
Quiet is what I an after
inis
inis, 14-night trip
10/10 Exceptional
19 February 2025
Fantastic!
Vernon
Vernon, 14-night trip
8/10 Very good
6 April 2025
*
Gabriela
Gabriela, 3-night trip
10/10 Exceptional
15 June 2024
Hotel is good very family-friendly
David
David, 3-night trip
8/10 Very good
24 February 2025
Nice resort-poor pool service
We wer very happy with the condition of the resort. our room was very clean and modern.
The service around the pool however was poor. The server walked right by us and would ask couples by us if they wanted anything.
The pool bar tender didn't know how to make many drinks.
MARTI
MARTI, 7-night trip
10/10 Exceptional
20 November 2022
Excellent location
Best beach
Great rooms
karen
karen, 2-night trip
10/10 Exceptional
8 February 2024
Great place
Luis
Luis, 1-night trip
10/10 Exceptional
2 October 2024
Everything was very nice and the works very helpful
Patricia
Patricia, 3-night trip
10/10 Exceptional
15 December 2024
5 stars
Duc
Duc, 7-night trip
8/10 Very good
20 February 2025
We really did enjoy the property and the staff were all awesome. The beach is perfect with soft sand and miles of walking to the south. Breakfast and lunch was good but limited with the options.
We felt, and we often travel to Puerto Vallarta, that the safety of the city, not the property, was a little iffy. Federally police frequently patrolled the area. One late night during our stay I heard 2 gun shots followed by numerous police racing down the street in the direction of the sounds.
We really did like our stay but I don’t know if we will return until we hear better reports about the safety of Mazatlán.
Timothy David
Timothy David, 6-night trip
10/10 Exceptional
14 December 2024
The lady who cleaned my room Noemi was the best. If I’d change one thing they need a real restaurant and bar. It seemed it was always a buffet
Alastair Matthew
Alastair Matthew, 28-night trip
10/10 Exceptional
7 September 2023
Very nice resort, with a beautiful pool.
Ken
Ken, 1-night trip
10/10 Exceptional
10 February 2023
Beautiful place and surroundings, friendly staff, nearby affordable restaurants with good food,easy access to a section of the beach not as crowded as other locations nearby.
Jean-Paul
Jean-Paul, 21-night trip
10/10 Exceptional
11 July 2024
Property was well situated, plenty transportation around. Really loved the beach access, and poll area. Staff at pool was great, reception staff was nice especially the door attendant he was awesome. Overall nice place to stay very quiet at night .
Monica
Monica, 3-night trip
10/10 Exceptional
25 September 2023
Luna Palace is the best hotel to stay in Mazatlan, rooms are really clean, beds were comfortable, staff was very friendly. I will be staying here again.
Noemi
Noemi, 2-night trip
10/10 Exceptional
13 July 2024
Excellent
Daniel
Daniel, 7-night trip
8/10 Very good
30 November 2023
The cleanliness of the common areas is excellent 👌