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Staybridge Suites West Des Moines, an IHG Hotel

Photo gallery for Staybridge Suites West Des Moines, an IHG Hotel

Exterior
Indoor pool
Exterior
Laptop workspace, blackout curtains, iron/ironing board
Lobby lounge

Overview of Staybridge Suites West Des Moines, an IHG Hotel

Staybridge Suites West Des Moines, an IHG Hotel

3.0 star property
3-star West Des Moines hotel with indoor pool
8.4 out of 10 Very good
8.4/10 Very good

402 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
Map
6905 Lake Dr, West Des Moines, IA, 50266
Main amenities
  • Housekeeping on weekdays
  • Indoor pool
  • Free use of bicycles
  • Spa tub
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Library
  • Reception fireplace
  • Front desk safe
  • Corner/local shop
  • Laundry service
For families
  • Children stay free
  • Free cots/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • Jordan Creek Town Center - 39 min walk
  • Drake University - 12 min drive
  • Wells Fargo Arena - 14 min drive
  • Iowa Events Center - 14 min drive
  • Hy Vee Hall - 14 min drive
  • Principal Park - 16 min drive
  • Blank Park Zoo - 19 min drive

Getting around

  • Des Moines International Airport (DSM) - 20 min drive

Restaurants

  • Cracker Barrel - 4 min drive
  • McDonald's - 13 min walk
  • Culver's - 16 min walk
  • Starbucks - 10 min walk
  • Vista Pub - 9 min walk
Map

About this property

Staybridge Suites West Des Moines, an IHG Hotel

Staybridge Suites West Des Moines, an IHG Hotel puts you 2 mi (3.2 km) from Jordan Creek Town Center. Guests can take a morning swim in at the indoor pool, and the hot tub makes for a relaxing end to the day. Fellow travellers say good things about the pool and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 1:30 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (2 per room, up to 110 lb per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • BBQs

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Free bike hire

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Library
  • Fireplace in reception
  • Television in common areas
  • An indoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Closed-captioned TV
  • Grab bar near toilet

Room amenities

Be entertained

  • DVD player
  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Freezer
  • Microwave
  • Kitchen
  • Toaster
  • Cookware, dishes and utensils
  • Ice maker
  • Paper towels

More

  • Weekday housekeeping only
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from March 24 2023 to May 31 2023 (dates subject to change):
  • Business centre
  • Fitness facilities
  • Meeting facilities
  • Hot tub
  • Swimming pool
The property will be renovating from 23 March 2023 to 22 June 2023 (completion date subject to change). The following areas are affected:
  • Business centre
  • Fitness facilities
  • Lobby
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Staybridge Suites Aparthotel West Moines
Staybridge Suites West Moines
Staybridge Suites West Des Moines Hotel West Des Moines
Staybridge Suites West Moines Aparthotel
Staybridge Suites West Moines Aparthotel West Des Moines
Staybridge Suites West Moines West Des Moines

Frequently asked questions

Does Staybridge Suites West Des Moines, an IHG Hotel offer free cancellation for a full refund?
Yes, Staybridge Suites West Des Moines, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Staybridge Suites West Des Moines, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Staybridge Suites West Des Moines, an IHG Hotel?
Yes, there's an indoor pool. The swimming pool will be unavailable from March 24 2023 to May 31 2023 (dates subject to change).
Are pets allowed at Staybridge Suites West Des Moines, an IHG Hotel?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 110 lb per pet. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Staybridge Suites West Des Moines, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Staybridge Suites West Des Moines, an IHG Hotel?
You can check in from 3:00 PM - 1:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Staybridge Suites West Des Moines, an IHG Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Staybridge Suites West Des Moines, an IHG Hotel also has a picnic area.
Does Staybridge Suites West Des Moines, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.

Reviews

8.4

Very good

8.5/10

Cleanliness

8.7/10

Staff & service

7.9/10

Amenities

8.3/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

4/10 Fair

Never again
Didn’t stay due to the conditions of the room. Left after 1 night.
Kristi, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Todd, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Dry weekend
The website said nothing of remodeling which dampened our trip due to not being able to utilize the swimming pool. That was the highlight for the kids to travel.
Marisa, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Candace, 1-night trip
Verified Hotels.com guest review

6/10 Good

Our room was very hot when we got there and the floors were dirty especially in the bathroom area and hallways. Needs some updating on the floor grout.
Kristy, 1-night family trip
Verified Expedia guest review

6/10 Good

James, 1-night trip
Verified Expedia guest review

4/10 Fair

I didn’t like the renovation going on we weren’t informed of or the walls and general condo of the rooms. Gross.
Phillip, 1-night family trip
Verified Expedia guest review

8/10 Very good

Stephanie, 2-night family trip
Verified Hotels.com guest review

6/10 Good

They charged an additional 50$ to my card although I paid in advance for a better/bigger room that was no lobger available due to construction.
Kari, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark the GM is excellent
Dennis, 1-night family trip
Verified Orbitz guest review