Avenida do Contorno, 7315 - Lourdes, Belo Horizonte, MG, 30110-110
What's nearby
Liberty Square - 17 min walk - 1.4 km
Minas Centro Convention Center - 2 min drive - 2.2 km
Central Market - 3 min drive - 2.1 km
Afonso Pena Avenue - 3 min drive - 1.9 km
Expo Minas Convention Center - 7 min drive - 5.8 km
Getting around
Belo Horizonte (PLU) - 30 min drive
Belo Horizonte (CNF-Tancredo Neves Intl.) - 58 min drive
General Carneiro Station - 16 min drive
Vilarinho Station - 18 min drive
Bernardo Monteiro Station - 19 min drive
Restaurants
Udon - 1 min walk
Sakaná Sushi & Hand Rolls - 1 min walk
La Macelleria Lourdes - 5 min walk
Benvindo - 6 min walk
Nonna Carmela - 3 min walk
About this property
Mercure Belo Horizonte Lourdes Hotel
At Mercure Belo Horizonte Lourdes Hotel, you'll be within a 10-minute drive of Afonso Pena Avenue and BH Shopping. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at UDON, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a fitness centre and a sauna. Fellow travellers say good things about the helpful staff and overall property condition.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
379 rooms
Arranged over 21 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed (dogs and cats only, 1 total, up to 15 kg per pet)*
Service animals welcome
Pets must be supervised
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Secured covered on-site self-parking (BRL 45.00 per night)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
27 meeting rooms
Computer station
Co-working spaces
Conference centre
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Bike hire
Romance packages
Facilities
1 building/tower
Built in 2001
Safe-deposit box at front desk
Garden
Television in common areas
Fitness centre
An indoor pool
Sauna
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Lift
Room amenities
Be entertained
29-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
UDON – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately BRL 60 for adults and BRL 30 for children
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 73.50 per pet, per night (maximum BRL 73.50 per stay)
Parking
Covered self-parking costs BRL 45.00 per night
Policies
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Belo Horizonte Lourdes
Hotel Mercure Belo Horizonte Lourdes
Mercure Belo Horizonte Lourdes
Mercure Belo Horizonte Lourdes Hotel
Mercure Hotel Belo Horizonte Lourdes
Hotel Mercure Belo Horizonte Lourdes Brazil
Mercure Belo Horizonte Lourdes Hotel Belo Horizonte
Mercure Belo Horizonte Lourdes
Mercure Belo Horizonte Lourdes Hotel Hotel
Mercure Belo Horizonte Lourdes Hotel Belo Horizonte
Mercure Belo Horizonte Lourdes Hotel Hotel Belo Horizonte
Frequently asked questions
Does Mercure Belo Horizonte Lourdes Hotel offer free cancellation for a full refund?
Yes, Mercure Belo Horizonte Lourdes Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Belo Horizonte Lourdes Hotel?
Yes, there's an indoor pool.
Are pets allowed at Mercure Belo Horizonte Lourdes Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of BRL 73.50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Belo Horizonte Lourdes Hotel?
Yes. Self-parking costs BRL 45.00 per night. Electric car charging is available.
What are the check-in and check-out times at Mercure Belo Horizonte Lourdes Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Mercure Belo Horizonte Lourdes Hotel and nearby?
Mercure Belo Horizonte Lourdes Hotel has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Mercure Belo Horizonte Lourdes Hotel?
Yes, UDON offers international cuisine.
What's the area around Mercure Belo Horizonte Lourdes Hotel like?
Mercure Belo Horizonte Lourdes Hotel is a short 17-minute walk from Liberty Square and 17 minutes' walk from DiamondMall.
Mercure Belo Horizonte Lourdes Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
11 November 2024
Errol
Errol, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
9 November 2024
Richard
Richard, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
Marco
Marco, 5-night trip
Verified Hotels.com guest review
8/10 Very good
23 July 2024
Very nice hotel for short travels. There was no iron or iron board in the room, so we had to go to the last floor to use a common area for ironing and the iron was not working. Very busy in the mornings. The breakfast was really good.
Daniel
Daniel, 7-night family trip
Verified Travelocity guest review
10/10 Exceptional
20 July 2024
Good
Rogerio
Rogerio, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
20 July 2024
Good
Rogerio
Rogerio, 1-night business trip
Verified Expedia guest review
6/10 Good
8 June 2024
Toilet didn’t flush properly.
Toilet rattled when you sat down.
No exhaust fan in bathroom.
Staff insisted on knocking on the door at 8 am to refresh the frigobar!!! That was ridiculous! My girlfriend and I thought it even may have been a scam to get us to open the door and rob us. We called the desk and they said it was their policy and didn’t even apologize!!!!
ROBERT
ROBERT, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 April 2024
Josyane
Josyane, 5-night trip
Verified Expedia guest review
6/10 Good
17 April 2024
Check in was like 30 minutes to get to the counter. Bed was the worst out of 7 hotels I stayed at. They also didn’t have my reservation through Expedia and tried to bill me again.
Fred
Fred, 3-night business trip
Verified Expedia guest review
8/10 Very good
21 March 2024
Camila
Camila, 1-night trip
Verified Expedia guest review
4/10 Fair
21 March 2024
Not a great experience for me
I had a tough time at this place. First, after only a few minutes in my original room, water began leaking from the ceiling. The staff were nice about switching me over to a room nearby. After that, I ordered room service, which I suspect gave me food poisoning. Overall, staff were friendly but it wasn’t the best stay for the reasons mentioned
Matthew
Matthew, 3-night trip
Verified Hotels.com guest review
8/10 Very good
2 February 2024
only the food .i don’t like no tasty and very simple.
carlos
carlos, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
19 November 2023
Great place, great breakfast!!
Bed and shower is amazing!! Loved it.
Andrea
Andrea, 2-night family trip
Verified Expedia guest review
2/10 Poor
19 November 2023
This week in Belo Horizonte has been extremely hot and over 35C. I decided to find a hotel with a pool and went to the Mercure Lourdes. When
I explained to the receptionist that I was looking for a pool to cool down, he told me I would to book a room however there was nothing available. I then opened the Expedia app on my phone while standing in front of him and made a reservation. He then told me the room’s air conditioner didn’t work and only the fan would come on (no cold air) I agreed in any case as I re-explained I only wanted to use the pool. After taking my passport to make a copy for checkin purposes he then gave me a key to access the elevator only. When I got to the pool area, I found that it was indoors and with 4 solid walls and a ceiling. After telling the receptionist my want for a pool, I expected he would have told me it was indoors. Frustrated I decided to leave only to remember he did not return my passport. I returned desk and asked a different receptionist about my passport. He looked at me like I was crazy in that they did not return my passport. I asked him to check again and he found it laying in the photocopier and sheepishly handed it back to me. I took my passport and with no words left the hotel; retuned to the Novotel where I am staying and happier. I do have a recommendation and it is to be very cautious if you select this property. Buyer beware is an understatement.
Struan
Struan, 1-night trip
Verified Expedia guest review
8/10 Very good
16 November 2023
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 October 2023
Gemy
Gemy, 5-night trip
Verified Expedia guest review
2/10 Poor
20 March 2023
Hotel restaurant does not serve the hotel guests for dine in, they make you order your food only through room service, which has a very limited and EXPENSIVE menu options. Poor. Will not stay there again, there are better options nearby
Eduardo
Eduardo, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 March 2023
For the second year i got 4 rooms for me and family members at the Mercury Lourdes. The hotel is wonderfull, the rooms very clean, and comfortable, the location is perfect and the staff was amazing, specially Mariana in the front desk and the housekeeper who unfortunately i forgot the name. They went over and beyond to help make our stay enjoyable. I definitely will be back soon and highly recommend this hotel for anyone visiting the amazing Belo Horizonte.
Luiz
Verified Orbitz guest review
10/10 Exceptional
13 March 2023
For the second year i got 4 rooms for me and family members at the Mercury Lourdes. The hotel is wonderfull, the rooms very clean, and comfortable, the location is perfect and the staff was amazing, specially Mariana in the front desk and the housekeeper who unfortunately i forgot the name. They went over and beyond to help make our stay enjoyable. I definitely will be back soon and highly recommend this hotel for anyone visiting the amazing Belo Horizonte.
Luiz
Verified Orbitz guest review
10/10 Exceptional
13 March 2023
For the second year i got 4 rooms for me and family members at the Mercury Lourdes. The hotel is wonderfull, the rooms very clean, and comfortable, the location is perfect and the staff was amazing, specially Mariana in the front desk and the housekeeper who unfortunately i forgot the name. They went over and beyond to help make our stay enjoyable. I definitely will be back soon and highly recommend this hotel for anyone visiting the amazing Belo Horizonte.
Luiz
Verified Orbitz guest review
2/10 Poor
6 March 2023
The air conditioning of out room didnt work, só it was hot. we payed pet fee and they didnt gave us the dogs kit. I want a refund for this terrible stay.
dariela
dariela, 1-night romance trip
Verified Orbitz guest review
8/10 Very good
22 October 2022
Mirys
Mirys, 6-night trip
Verified Expedia guest review
8/10 Very good
27 September 2022
It's a nice hotel. My only complaint is that the bottled water wasn't free for the guests. I've been in less nicer hotels and they had complimentary bottled water. Still, I would go there again.
Dudley
Dudley, 5-night trip
Verified Expedia guest review
2/10 Poor
6 September 2022
Staff is rude and the hotel is always packed
The front desk staff is very rude and not helpful at all. They actually tried to charge us for breakfast in a day we were not in Belo Horizonte. I had to show our boarding passes to prove that it was their mistake. The hotel is always packed because they have the largest convention center in the city. Elevators take forever and often come packed. The location is not the most desirable and you can hear the traffic from the 14th floor because the hotel is old and not equipped with soundproof windows. We will not be back.