Hilton Mexico City Reforma

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Lobby
Indoor pool
Pool
Pool
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Overview of Hilton Mexico City Reforma

Hilton Mexico City Reforma

4.5 star property
Luxury hotel with spa, near Alameda Central

9.1/10 Superb

950 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
The price is $233
Price available on 17/06/2022
Map
Avenida Juarez 70 Colonia Centro, Mexico City, 06010
Main amenities
  • 459 guestrooms
  • Daily housekeeping
  • 3 restaurants
  • Full-service spa
  • Indoor pool and outdoor pool
  • 2 spa tubs
  • Rooftop terrace
  • Breakfast available
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
For families
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Reforma
  • Alameda Central - 1 min walk
  • Paseo de la Reforma - 3 min walk
  • Palacio de Bellas Artes - 9 min walk
  • La Ciudadela - 10 min walk
  • Monument to the Revolution - 11 min walk
  • Zócalo - 16 min walk
  • Metropolitan Cathedral - 18 min walk
  • Palacio Nacional - 20 min walk
  • U.S. Embassy - 32 min walk
  • The Angel of Independence Monument - 34 min walk

Getting around

  • Benito Juarez International Airport (MEX) - 22 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 57 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 67 min drive
  • Mexico City Fortuna Station - 10 min drive
  • Tlalnepantla de Baz Station - 13 min drive
  • Mexico City Buenavista Station - 26 min walk
  • Juarez Station - 5 min walk
  • Hidalgo Station - 5 min walk
  • Bellas Artes Station - 9 min walk

About this property

Hilton Mexico City Reforma

Hilton Mexico City Reforma features a rooftop terrace and puts you just steps from Alameda Central. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. There's an indoor pool and an outdoor pool, and rooms at this luxurious hotel offer MP3 docks and flat-screen TVs. Fellow travelers love the location and comfortable guestrooms. Public transportation is just a short walk: Juarez Station is 5 minutes and Hidalgo Station is 5 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 459 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • For rates including breakfast, it is offered daily for up to 2 adults and 2 children under 5 years old. A breakfast surcharge applies for children ages 5 and above dining in the hotel restaurant.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Restrictions apply*
  • 1 per room (up to 55 lbs)
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (fees apply)
  • Onsite valet parking (MXN 125 per day)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 3 restaurants
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Tennis
  • Shopping

Working away

  • Business center
  • Meeting room
  • Conference center (11840 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • 2 spa tubs
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA Alameda. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Terraza Alameda - Onsite fine-dining restaurant.
El Cardenal - Onsite fine-dining restaurant. Open daily.
Sonora Grill Prime - Onsite steakhouse. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MXN 180 per night (rates may vary)
  • Wired Internet access is available in guestrooms for MXN 180 per night (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of MXN 360 for adults and MXN 148 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pet deposit: MXN 5000 per stay
  • Pets are allowed for an extra charge of MXN 1085 per pet, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking is available for an extra charge
  • Valet parking costs MXN 125 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Mexico City
Hilton Mexico City Reforma
Hilton Reforma
Hilton Reforma Hotel
Hilton Reforma Hotel Mexico City
Mexico City Hilton
Mexico City Hilton Reforma
Mexico City Reforma
Mexico City Reforma Hilton
Reforma Hilton
Hilton Mexico City Reforma Hotel Mexico City
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Mexico City
Hilton Mexico City Reforma Hotel Mexico City

Frequently asked questions

Overall score and ratings

9.1

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

4/10 Fair

Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose L, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mayela, 2-night trip
Verified Hotels.com guest review

8/10 Very good

SHIGEO, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edgar, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fausto, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent place to stay. A walking distance to Mexico’s famous places like the Zocalo and Bella’s Artes. Most importantly for me, they made my stay pleasant in accepting my service dog. Staff very nice.
Yesenia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Mahsau, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Clean and well located.
Aurelio, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Outstanding support and service
Joe, 4-night family trip
Verified Expedia guest review