Royal West Indies Resort

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Beach
Beach
Beach
Pool

Overview of Royal West Indies Resort

Royal West Indies Resort

4.0 star property
Upscale beachfront hotel with restaurant, near Grace Bay Beach

9.2/10 Superb

936 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
Grace Bay Rd, Providenciales, Providenciales, TKCA 1ZZ
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Free use of bicycles
  • Free beach cabanas
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Spa tub
  • Pool bar
For families
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Grace Bay Beach - 4 min walk
  • The Regent Village Shopping Mall - 3 min drive
  • Leeward Beach - 2 min drive
  • Long Bay Beach - 7 min drive
  • Coral Gardens Reef - 9 min drive
  • Royal Flush Gaming Parlor - 8 min drive
  • Pelican Beach - 8 min drive
  • Turtle Cove - 10 min drive
  • Chalk Sound - 25 min drive
  • Sapodilla Bay - 22 min drive

Getting around

  • Providenciales Intl. Airport (PLS) - 18 min drive

About this property

Royal West Indies Resort

At Royal West Indies Resort, you can spend time at the beach enjoying free cabanas, beach umbrellas, and sun loungers, plus you'll be within a 5-minute walk of Grace Bay Beach. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in massages, body wraps, and facials. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A poolside bar and a spa tub are offered, and in-room conveniences at this upscale hotel include washers/dryers and microwaves. The helpful staff and overall property condition get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 92 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar

What to do

  • On the beach
  • Sailing
  • Snorkeling
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free beach cabanas
  • Free bicycle rentals
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 8 buildings/towers
  • Garden
  • Terrace
  • 2 outdoor pools
  • Spa services
  • Spa tub

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages spoken

  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free wired internet
  • Phone

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • LED light bulbs

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

Fees & policies

Optional extras

  • Breakfast costs between USD 5 and USD 15 for adults, and USD 5 and USD 15 for children (approximately)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards, debit cards and cash.

Also known as

Indies Royal
Resort West Indies
Royal West
Royal West Indies
Royal West Indies Providenciales
Royal West Indies Resort
Royal West Indies Resort Providenciales
West Indies Resort
West Royal
Royal West Indies Hotel Providenciales
Royal West Indies Resort Turks And Caicos/Providenciales
Royal West Indies Resort Hotel
Royal West Indies Resort Providenciales
Royal West Indies Resort Hotel Providenciales

Frequently asked questions

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Marilyn, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

William B, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dream getaway!
Love this place! Perfect location on the beach! We rented a car and parked on site very easy! Staff was awesome! Sherman was very helpful in providing dining options. The Pelican restaurant was awesome great food and great drinks at happy hour. We met so many people just sitting at the bar. The beach has so many paddd lounge chairs with umbrellas and equipment for enjoying the water was right there. Our room was very clean and spacious the bed was very comfortable. The view of the ocean off the balcony was breathtaking every morning waking to such a view. The pools were beautiful one is for adults only and in a more quiet area away from the bar. The larger one was right near the bar and restaurant. We had a great time and can’t wait to come back!
Sherry, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Garrett, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Resort
Staff was amazing, the food and service at Pelican Bay was excellent, hotel room was clean!
Racquel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gregg, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

If Location is most important, good choice
Overall, it was good for the location. Honestly, that is the one thing you definitely have here - location. (but "ocean view room", is overstating the view offered...see photo) Service was adequate, mostly, but minor annoyances, especially for the room price...such as not being able to get clean towels for 24 hours (even with multiple requests starting at noon, and promises someone would bring them, finally ending at 190pm when were told 'no sorry, housekeeping was busy so we never told them, and we can't get you towels until they finish their rounds tomorrow). Kitchen sink in unit had sugar ants, which is not uncommon with island condos so I'm not marking off to much for that, but for the price I'd have expected better. The onsite restaurant was convenient, but extremely limited and inflexible (ex: they offer banana, strawberry, and chocolate chip pancakes but are unable to provide banana & strawberry (the initial explanation our server gave was the kitchen wouldn't know how). Another table (right across from us so I heard the entire exchange) asked for bread with dinner and were told bread is not provided...despite the fact we had just been served bread by our (different) staff member.. .. The bay is great, and the location is perfect. The staff are friendly, but either extremely regimented or not fully trained and not able to go off script for anything.
michael, 7-night trip
Verified Hotels.com guest review

6/10 Good

The front desk staff very unfriendly…. They should try a class on customer service??? No one is willing to educate and spend tine with guests notifying them about property and locations of room etc… We were there a few hours earlier before check in and no one (front desk) was helpful in directing us to go to restaurant or change in bathroom etc…. Just simple guest curtesy would have been nice…. Remember people are coming from all over the world and they want to see that friendly face to determine they’ll come back to the hotel or not …
Selamawit, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Family trip to Turks on conch fritter quest
second time to Royal West Indies resort. Great staff, clean rooms, great amenities. Beach staff is great, Vallets kendro aand Charlie are awsome! walking distance to many shops and restaurants. This resort is quiet and beach is not packed, but very beautiful. Can't wait to go back to Grace Bay.
David, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

For the price this is the best place to stay in Provo. Quiet pool and hot tub area was very nice. The landscape around the hotel is beautiful. Beach area is perfect. We enjoyed the food at the Pelican Bar. They had an all you can eat lobster night which was so freaking good. The only negative I would say is that the beds are too hard for my liking but otherwise we love this place.
Mary, 4-night romance trip
Verified Expedia guest review