Sterling Inn

2.5 star property
Sterling Heights hotel with restaurant, connected to the convention centre

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Photo gallery for Sterling Inn

Exterior - Sterling Inn (Sterling Heights)
Daily breakfast for a fee - Sterling Inn (Sterling Heights)
Premium bedding, desk, laptop workspace, blackout curtains - Sterling Inn (Sterling Heights)
Lobby - Sterling Inn (Sterling Heights)
Meeting facility - Sterling Inn (Sterling Heights)
Sterling Inn is a great choice for a stay in Sterling Heights. Guests can visit the fitness centre for a workout or grab a bite to eat at Loon River Cafe, which serves American cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves.

Reviews

5.4 out of 10

Popular amenities

  • Free breakfast
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Conference centre
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Snack bar/deli
  • ATM/banking services

Feel at home (6)

  • Microwave
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Double Room

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Shower/bath combination
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
34911 Van Dyke Ave, Sterling Heights, MI, 48312

What's nearby

  • Warren Community Centre Indoor Waterpark - 5 min drive - 4.3 km
  • General Motors Global Technical Center - 6 min drive - 4.6 km
  • Freedom Hill Amphitheatre - 6 min drive - 7.9 km
  • Jerome Duncan Ford Theatre - 7 min drive - 8.2 km
  • Ascension Macomb-Oakland Hospital - 8 min drive - 7.5 km

Getting around

  • Detroit, MI (DET-Coleman A. Young Municipal) - 26 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 44 min drive
  • Windsor, ON (YQG) - 50 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 54 min drive
  • Troy Transit Center - 22 min drive
  • Royal Oak Station - 22 min drive
  • Detroit Station - 25 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Taco Bell - ‬15 min walk
  • ‪Culver's - ‬18 min walk
  • ‪Panera Bread - ‬19 min walk

About this property

Sterling Inn

Sterling Inn is a great choice for a stay in Sterling Heights. Guests can visit the fitness centre for a workout or grab a bite to eat at Loon River Cafe, which serves American cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves.

At a glance

DONE

Hotel size

    • 189 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Breakfast available each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (26780 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 1974
  • ATM/banking
  • Garden
  • Terrace
  • Fitness centre
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping

Special features

Dining

Loon River Cafe – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: USD 25 per stay

Optional extras

  • Late checkout can be arranged for an extra charge of USD 25.00 (subject to availability)

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
The following facilities are closed on Saturday and Sunday:
  • Bar/lounge
  • Restaurant
  • Fitness facility

Children & extra beds

  • Cots/infant beds are available for USD 10.0 per stay
  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • The water park is accessible for USD 25.00 per person, per day

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Also known as

Best Western Plus Sterling
Best Western Plus Sterling Inn
Best Western Sterling
Best Western Sterling Inn
Sterling Best Western
Sterling Inn
Sterling Inn Best Western
Wyndham Garden Sterling Heights Hotel
Wyndham Garden Sterling Heights
Sterling Heights
Sterling Inn Hotel
Sterling Inn Sterling Heights
Wyndham Garden Sterling Heights
Sterling Inn Hotel Sterling Heights

Frequently asked questions

Does Sterling Inn offer free cancellation for a full refund?

Yes, Sterling Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sterling Inn?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sterling Inn?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Sterling Inn?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 25.00 (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Sterling Inn and nearby?

Sterling Inn has a fitness centre and a garden.

Are there restaurants at or near Sterling Inn?

Yes, Loon River Cafe offers American cuisine.

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Reviews

Sterling Inn Reviews

5.4

6.0

Cleanliness

7.0

Location

6.2

Staff & service

5.2

Property conditions & facilities

Reviews

8/10 Very good

Good service. Clean room, convient area. Just security could have been a little better. Lots of random people hanging by the entrances
Bridget, 3-night trip

4/10 Fair

The Hotel looked abandoned, with broken doors to the rooms, less then acceptable cleanliness in the halls and in general disarray.
Al, 2-night trip

10/10 Exceptional

It was very pleasant.
Carlos, 4-night trip

6/10 Good

I stay in a lot of hotels, from cheap airport motels to luxury hotels. With that said, the bed in my room was one of the best beds I've slept on in a hotel. I was definitely surprised. The hotel itself is somewhat rundown but it looks like they're doing some renovations so I guess it's excusable. What isn't excusable, however, is that none of the 3 dryers in the laundry room work. And, unfortunately, I did not check to see if they worked before putting my clothes in the washer. I had to spread my laundry out all over my room and blast the heater all night to dry them. What's worse is, I got the quarters from the reception desk and they didn't tell me the dryers did not work.
2-night trip

4/10 Fair

Would not book again

The hotel had only one working elevator. The door to our hotel room was rusted over and stuck so it required pushing our shoulder against it for it to open. Shower drain was broken and laying on an angle. Service was strange.
1-night trip

6/10 Good

It just keeps getting progressively more run down

I have stayed here probably about 15 times over the past two years, and every time I stay here it gets dirtier. This time around the boiler did not work for half the hotel, and the only rooms available were at the far end. When walking down the hallway they clearly never vacuum. Garbage and particles if you know what all over the floor, stains, small pieces of garbage, litter the entire hallways. The doors for all of the rooms have disgusting paint jobs and generally just look rundown. It’s like they have this nice property, but half ass everything. The Wallpaper in hallways and in the rooms selves it’s coming off the walls. The first 5 to 10 times I stayed here I told him they should vacuum the hallways and elevators, but no one seems to care. That’s why the ratings for this property just keep going down. The only saving grace for this hotel is the bar restaurant, but even there there was bones in the fish. I think this is probably the last time I try to get this property a shot.
John, 1-night trip

8/10 Very good

It was a nice place just sucks they closed the water park
Jason, 2-night trip

4/10 Fair

It was a mess... lots of construction... a strange meandering layout, a poorly run restaraunt.
Joe, 2-night trip

4/10 Fair

its a water park..i called before booking.said passes for water park come with room..when i got there they charged us for water park..water was cold...guess they getting rid of it
1-night trip

4/10 Fair

Don't stay here until it's repaired.

I've stayed here before when it was Best western and it was a nice hoted. The room was larger, and worn. Pool was only open on weekends, i saw one employee when we checked in, this is a large hotel and there was only thre cars in parking lot. In the bathroom it looked like there was black mold see pictures below. I feel like we were ripped off. Wyndham is a name I usually trust, i may have to reconsider that.Fire alarm system doesn't work either.
William, 1-night trip

2/10 Poor

WOW

The Hotel had no rooms available and did not inform no one that they were not open for the date of my stay.
1-night trip

2/10 Poor

Everything about this hotel screamed condemn me. Only the first floor was open because the fire alarm system wasn't working. The tile was falling off the walls, loose on the floors, TV was pixilated, shower curtain rod hanging out of the wall, door lock was broken, so much chlorine in the pool that the kids got rash like hives. The on site pizza place charges room delivery for the pizza and it was horrible. When we came back to our room our window had been propped open. This place was a nightmare. STAY AWAY!
2-night trip

4/10 Fair

Thumbs Down 👎👎

The hotel is very outdated and for that reason it makes it look nasty and ran down. It was not as clean as it should be. I wouldn’t recommend and won’t be returning.
Breeuna, 1-night trip

6/10 Good

The room Furniture is too old and broken
Brian, 2-night trip

4/10 Fair

When I checked in, I was quoted a lower price for my room than what Expedia had billed me. They said it was an upgrade. {?} When I checked out, they refused to give me a statement or any documents of any kind. They said it would be emailed by Expedia.I am not happy about the contradictions. The bed was the worst I had ever tried to sleep on. It was so mushy that I could not turn over on it and it seemed to lean down toward the head. Also, the television did not work. Very bad signal on all channels. Probably a bad cable. I'm waiting for my statement to see if I have been double charged.
1-night trip

2/10 Poor

horrible hotel

My first review and I am a frequent business traveler. Staff was unfriendly and unhelpful from check in on. When I arrived for breakfast ( which I had already paid for through hotel.com) restaurant was locked even though it was 7:00am and restaurant was supposed to open at 6:00am. When I inquired at the front desk the response was, "what do you expect me to do about it?" The place is old and tired. The room had a moldy smell , the door stuck and sheets were old. Worst hotel experience both in service and comfort.
Wendy, 1-night trip

6/10 Good

Was okay for a single night when everything else in the area was sold out. Smelled moldy.
Danielle, 1-night trip

2/10 Poor

Room had no clock, not blow comb, noisy, restaurant did not open as noted on the door. High price for an old room
2-night trip

2/10 Poor

Never again

Dirty rooms, marijuana and cigar smell filled hallways, people fighting In the rooms, yelling throughout the night, doors broken
2-night trip

8/10 Very good

The room is very spacious and clean. The staff is respectful and are always willing to help
1-night trip

4/10 Fair

Bathroom remodel

Check in was slow. But ladies at deck were nice. Room was big but mold on bathroom ceiling. Tiles off the back of toilet and water leaking behind wall and floor. Shower mat was ripped and rusty. Affraid someone would slip and fall. We have stayed here in past and was great for the kids at different ages that we have. But now the hit tub is gone and the game room is gone. Towels were very hard to get. The next morning went swimming and still no towels. The hallways smelled of weed. But yet u r fined for smoking cigs in a room? The side doors coming in were open all night. No use of a key card. Our room window on 1st floor was unlocked. In glad we checked in before bed. The parking lot was slippery and dirty. Leaving in the morning we watched someone slip walking out.
1-night trip

4/10 Fair

Welllll....eh

Family over night trip for some fun a little ways from home. Chose this hotel for the water park; must stay the night to use the water park. Room con’s - handicap room was on the 4th floor furthest room from the elevator, mold behind shower wand, sink faucet sprays user, only 1 of the 2 privacy curtains on the window, no remote for the tv, hallway/elevator VERY cold to get to and from pool. Room pros - bed were very comfortable, pillows were nice, good room size. Water park cons - only open Friday and Saturday, air and water temperature was on the cold side, kids were often shivering, almost half of the splash area features were broken/not working, equipment very worn down, hardly had towels available, staff evacuated the large pool side for a water chemical check so we ended up just leaving. Water park pros - kids had fun and didn’t notice anything, lazy river is a nice size, lots of seating available, bathroom and showers available at the pool,
1-night trip

2/10 Poor

Host was very rude no towels in pool area asked for towels for a hour never got them had to walk to my room soaking wet then I was charged 2 times on my credit card for a one night visit never coming back again horrible hotel
Quoneka, 1-night trip

4/10 Fair

The room had a poor order, one of the windows in the room was in very poor condition and couldnt see out of it, the tv did not work, the pool area was very dark and the water slide was broken.
1-night trip

6/10 Good

.....

No one told us in the 3 conversarions i had with the hotel that the waterpark was only open on weekends...
Shannon, 1-night trip