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Mantra Heritage

4.0 star property
City centre Port Douglas hotel with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mantra Heritage

Outdoor pool
Property grounds
Hotel Room
One Bedroom Suite | Living area
Coffee/tea maker, electric kettle

Reviews

8.2 out of 10

Very good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
  • Free WiFi
    Free WiFi
Main amenities
  • Weekly housekeeping
  • Outdoor pool
  • Hot tub
  • Airport shuttle
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Barbecue grills
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Cots/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Laundry facilities
  • Coffee/tea maker
The price is NZ$200
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Washer/dryer
Ceiling fan
  • 79 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Washer/dryer
Ceiling fan
  • 108 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed OR 1 King Bed and 1 Queen Bed

View all photos for Hotel Room

Hotel Room

Hotel Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom Swim Out

In-room safe, iron/ironing board, cots/infant beds, free WiFi

1 Bedroom Swim Out

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Washer/dryer
Ceiling fan
  • 79 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for 2 Bedroom Dual Key Swim Out

2 Bedroom Dual Key Swim Out

2 Bedroom Dual Key Swim Out

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Washer/dryer
  • 121 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed OR 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Dual Key

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Dual Key

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Washer/dryer
Ceiling fan
  • 108 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed OR 1 King Bed and 1 Queen Bed

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About the area

Map
16 Warner Street, Port Douglas, QLD, 4877

What's nearby

  • Macrossan Street - 3 min walk - 0.3 km
  • Sugar Wharf - 4 min walk - 0.4 km
  • Port Village Shopping Centre - 4 min walk - 0.4 km
  • Crystalbrook Superyacht Marina - 6 min walk - 0.6 km
  • Four Mile Beach - 10 min walk - 0.9 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 65 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tin Shed - ‬4 min walk
  • ‪Wicked Ice Creams - ‬5 min walk
  • ‪Paddy's Port Douglas - ‬5 min walk
  • ‪N17 Burger Co - ‬4 min walk
  • ‪Rattle N Hum - ‬4 min walk

About this property

Mantra Heritage

Mantra Heritage is a great choice for a stay in Port Douglas. You can take a morning swim in at the outdoor pool, and the Hot tub makes for a relaxing end to the day.

Languages

English

At a glance

Hotel size

  • 39 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 4:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 6:00 PM
  • Front desk staffed during limited hours

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Hot tub

Accessibility

  • Lift

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00

Optional extras

  • Airport shuttle service is offered for an extra charge of AUD 45 per person (one-way)

Renovations and closures

The property will be renovating from 23 October 2024 to 11 December 2024 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per night
  • Rollaway beds are available for AUD 43.0 per night
  • Airport shuttle for children between the ages of 2 and 11 costs AUD 22.95 (one-way)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Hotel Port Douglas
Mantra Heritage Port Douglas
Mantra Heritage Port Douglas Hotel Port Douglas
Port Douglas Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Port Douglas
Mantra Heritage Hotel Port Douglas

Frequently asked questions

Does Mantra Heritage offer free cancellation for a full refund?
Yes, Mantra Heritage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mantra Heritage?
Yes, there's an outdoor pool.
Are pets allowed at Mantra Heritage?
Sorry, pets aren't allowed.
Is parking offered on site at Mantra Heritage?
Yes, there's free self parking.
Is an airport shuttle service offered by Mantra Heritage?
Yes, an airport shuttle is available. The charge is AUD 45 per person one-way.
What are the check-in and check-out times at Mantra Heritage?
Check-in start time: 2:00 PM; check-in end time: 4:00 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Mantra Heritage and nearby?
Mantra Heritage has an outdoor pool and 1 hot tub, as well as a garden.
Does Mantra Heritage have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Mantra Heritage like?
Mantra Heritage is in the heart of Port Douglas, a short 3-minute walk from Macrossan Street and 4 minutes' walk from Sugar Wharf.

Mantra Heritage Reviews

Reviews

8.2

Very good

7.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Mantra Heritage is perfectly located at touching or walking distance to all the action, being right on Macrossan Street. The staff (especially Eddie and Paula) were really helpful with inquiries and booking for other attractions. We'd definitely return. 😎
Julie, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Loved how central the property was to everything especially dining and shopping. Everything was within easy walking distance so we didn't need a car. The room was very well appointed. We loved having the spa as well.
GARRY, 7-night romance trip
Verified Wotif guest review

10/10 Exceptional

Perfectly located right next to shops/restaurants. We would definitely choose Heritage again.
Russell, 6-night romance trip
Verified Lastminute guest review

10/10 Exceptional

Mary Joy, 1-night trip
Verified Expedia guest review

6/10 Good

You get what you pay for, basic in a great local.
Great location in the heart of Port Douglas’s shops. Restaurants and bars. However the facilities are sadly dated and a full renovation is needed, the pools were tragic. You get what you pay for!
peter, 3-night trip
Verified Hotels.com guest review

6/10 Good

Some rooms are very tired. Our power went out and we had to move rooms. Luckily it was an upgrade to a much better room. The Manager was great to deal with.
Martina Patricia, 7-night family trip
Verified Wotif guest review

10/10 Exceptional

Laura, 1-night trip
Verified Wotif guest review

10/10 Exceptional

A lovely property, very happy with our time at Mantra. Close to everything, clean, and amenities/ pool were wonderful.
Kamilla, 1-night romance trip
Verified Wotif guest review

8/10 Very good

・Tea stains on the dishes were noticeable. It would be best to bleach them. ・After dinner, when I went to bed, it was a little chilly so I asked for a blanket, but I was told that the service had ended and they couldn't give one to us. ・The room smelled moldy ・There were food crumbs on the dining chairs that looked like they had been there for a while.
YURI, 1-night family trip
Verified Wotif guest review

6/10 Good

The bathroom was mouldy, the room smelt like mould. The lights flickered (bathroom and bedsides) no one at reception, hard to find the room!! The people we travelled with had better rooms 😭
Syrie, 1-night romance trip
Verified Wotif guest review

8/10 Very good

lovely pool for an evening dip, a bit noisy with kids during the day. Loved our private deck and access
Michael, 4-night trip
Verified Wotif guest review

8/10 Very good

Great location
Joanne, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Peter, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay
Mary-Anne, 8-night romance trip
Verified Expedia guest review

8/10 Very good

Kylie, 1-night trip
Verified Wotif guest review

2/10 Poor

Kylie, 1-night trip
Verified Wotif guest review

10/10 Exceptional

helen, 1-night trip
Verified Orbitz guest review

6/10 Good

Excellent location for bars/restaurants. Useless lift does not give access to all floors, rooms at back of property are very noisy. Lorikeets will wake you all night and then freezer truck sits outside rear for an hour from about 5:45am, oh! and the only day we could lay in they had maintenance going on in room next door . Great if you dont like to sleep.
Paul, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent location and beautiful pool
Mark William, 3-night family trip
Verified Wotif guest review

8/10 Very good

Great service from the staff. Rooms were clean. The property is very relaxing and a great spot to stay.
Matthew, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Nice and close to everything
Matthew, 4-night family trip
Verified Wotif guest review

10/10 Exceptional

david, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hazardous
Definitely not worth the premium price. We paid for a private swim up suite and found a small, dirty, unappealing pool which was completely overlooked from the back of a small shopping centre. The suites are in a seperate part from the hotel, attached to the shopping centre. Access was from a dank basement shared with store cupboards and shopping centre toilets. Other issues included mould (all over the bathroom) an useable kitchen with sticky surfaces and to get into the shower, you need to step over a knee high wall in the bathroom. Certainly not suitable if you're not agile. I'm tall and fairly flexible and have bruises and cuts on my knees from it. The entire hotel is also a maze of stairs, so wouldn't recommend if you have lots of luggage!
Katie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the position and unit , big verandah area and swim out
Wendy, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice, clean room with hot tub and updated shower
Callie, 3-night trip
Verified Expedia guest review