Chinesische Mauer Chinarestaurant Lin - 3 min drive
Steinlechner Jedermann's Wirtshaus - 2 min drive
Unikum - 9 min walk
Ben's Cafe - 2 min drive
About this property
ARCOTEL Castellani Salzburg
At ARCOTEL Castellani Salzburg, you'll be a short five-minute drive from Salzburg Christmas Market and Salzburg Cathedral. Guests can visit the fitness centre for a workout or grab a bite to eat at Restaurant Eschenbach, which is one of 2 restaurants and serves breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include a bar/lounge, a snack bar/deli and a terrace.
Languages
Arabic, English, German
At a glance
Hotel size
154 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Covered on-site self-parking (EUR 23 per day)
Wheelchair-accessible parking on site
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Art supplies
Children's books
What to do
Hiking/biking trails nearby
Rafting nearby
Surfing/body boarding nearby
Working away
Business centre
Meeting rooms
Computer station
Conference space (3983 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Television in common areas
Fitness centre
Lockers available
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
48-inch LED TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Electric kettle
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed
Rollaway/extra bed available
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
Food and drink
High chair
More
Daily housekeeping
In-room safe
Special features
Dining
Restaurant Eschenbach – This restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Restaurant Salieri – This restaurant only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Da Capo Bar – This bar only serves light fare. Happy hour is offered. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Deposit: EUR 50.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.85 per person, per night. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22 per person
Pets
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Covered self-parking costs EUR 23 per day
Policies
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Castellani Parkhotel
Castellani Parkhotel Hotel
Castellani Parkhotel Hotel Salzburg
Castellani Parkhotel Salzburg
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Hotel
ARCOTEL Castellani Salzburg
ARCOTEL Castellani
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Salzburg Salzburg
ARCOTEL Castellani Salzburg Hotel Salzburg
Frequently asked questions
Does ARCOTEL Castellani Salzburg offer free cancellation for a full refund?
Yes, ARCOTEL Castellani Salzburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ARCOTEL Castellani Salzburg?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Food and water bowls are available.
Is parking offered on site at ARCOTEL Castellani Salzburg?
Yes. Self-parking costs EUR 23 per day.
What are the check-in and check-out times at ARCOTEL Castellani Salzburg?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at ARCOTEL Castellani Salzburg?
No, this hotel doesn't have a casino, but Klessheim Palace Casino (10-min drive) is nearby.
What is there to do at ARCOTEL Castellani Salzburg and nearby?
Have fun with nearby activities such as boat tours, hiking and mountain climbing. Enjoy amenities such as a fitness centre, a picnic area and a garden.
Are there restaurants at or near ARCOTEL Castellani Salzburg?
Yes, there are 2 on-site restaurants, featuring al fresco dining.
What's the area around ARCOTEL Castellani Salzburg like?
ARCOTEL Castellani Salzburg is in Salzburg-Süd, a short 17-minute walk from Salzburg Cathedral and 19 minutes' walk from Salzburg Christmas Market.
ARCOTEL Castellani Salzburg Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
16 September 2024
Restaurant at hotel closed. Only one towel in bathroom
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
7 September 2024
Andreas
Andreas, 1-night trip
Verified Expedia guest review
6/10 Good
30 August 2024
Lorraine
Lorraine, 2-night trip
Verified Expedia guest review
8/10 Very good
20 August 2024
All good except for air conditioning
We enjoyed just about everything here… except for the air conditioning. We could not get it below 23° no matter how we tried. Bed was comfy, bathroom was clean and the hotel itself is a solid 15-20 min walk from the main attractions in Salzburg. There are no refrigerators in the room . The breakfast is expensive, so we did not partake but dinner was quite delicious and worth the price. Parking is also not cheap and more expensive if you park in the garage (which is silly because sometimes the outdoor parking lot is full). The gym contains some cardio machines, free weights and one cable machine. Overall we enjoyed our stay, but the AC was an issue in the incredibly hot summer.
Nicole
Nicole, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 August 2024
Nathan
Nathan, 1-night trip
Verified Expedia guest review
8/10 Very good
8 August 2024
Kayla
Kayla, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 July 2024
We really enjoyed our stay here, it has easy access to public transportation to the city center. Breakfast was great with a wide variety of options for food and drinks, it provided a good start to the day. Beautiful grounds as well. Staff was great too! Would definitely stay here again.
Simone
Simone, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 July 2024
We loved our stay here. The property is lovely and the room is very comfortable. The staff are also phenomenal. We dropped a necklace down the drain in the sink and Victoria helped us fish it out - she was incredible kind, patient and innovative with her problem solving. The hotel is lucky to have her on staff there!
Melissa
Melissa, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
27 June 2024
Checkin was great & staff very helpful with sites to visit in the rain.
We really liked the location walkable to downtown.
Highly recommend this property.
Kathryn
Kathryn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 June 2024
Hongming
Hongming, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 February 2024
Different !
Milan
Milan, 1-night trip
Verified Expedia guest review
8/10 Very good
4 January 2024
Arlene
Arlene, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2024
I liked the hotel and the area
Michael
Michael, 5-night family trip
Verified Expedia guest review
6/10 Good
31 December 2023
To order room service, one has to go down to the reception. No intercom. Maintenance issue was not resolved even after asking for two days. Finally gave up on it. Breakfast selection can be better.
Amandeep
Amandeep, 3-night romance trip
Verified Expedia guest review
2/10 Poor
6 December 2023
Horrible staff and customer service. Snow storm prevented travel to hotel area. Snow storm was on news. Attempted to call the hotel without any answer, emailed them without a response. Finally received a response telling me they couldn't help me because i booked through a third party. Was charged full price to include five breakfasts we were not there to have. Refused to be helpful in any way. The storm made local news today showing how it shut down all trains to the area. I will never book with this chain again. So unprofessionalism. Stay away if you want good customer service
Karen
Verified Expedia guest review
2/10 Poor
4 December 2023
Horrible customer service. Tried calling the property numerous times when all the trains were canceled due to a snow storm. They did not answer the phone and then charged me the full rate stating i did not cancel in time. I will be sure to never book through this chain again.
Karen
Verified Expedia guest review
10/10 Exceptional
2 December 2023
BYOUNGJUNE
BYOUNGJUNE, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2023
BYOUNGJUNE
BYOUNGJUNE, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 November 2023
We loved the hotel, lovely room. Our only feedback to stop it being a 5 was that the shower could of been better - quite a minor thing but when walking round in cold we both enjoy hot shower when back. Hotel spotlessly clean too, we really enjoyed our time in the hotel and Salzburg.
Luke
Luke, 2-night romance trip
Verified Expedia guest review
4/10 Fair
10 October 2023
Martin
Martin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2023
Ian
Ian, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 September 2023
Joanne
Joanne, 2-night trip
Verified Hotels.com guest review
6/10 Good
15 September 2023
Kathy
Kathy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 August 2023
Nice hotel for visiting Salzburg
Very pleasant stay, clean and room very nice
William
William, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
21 August 2023
Nice, but not great
Decent place, and close enough to central Salzburg that we could walk everywhere. There's also a parking lot right in front of the hotel, which is super convenient if you're driving. Shower is very small so expect to make a mess The guy who checked us in was not very friendly, but the woman who helped us check out was fantastic.