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All properties in Virginia Beach, Virginia, United States of America
1 room, 2 adults

Best Western Plus Sandcastle Beachfront Hotel, Virginia Beach, United States of America

2.5-star2.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Beach nearby
  • Free WiFi
  • Microwave
1307 Atlantic Ave, Virginia Beach, VA, 23451, United States of America

Beach hotel with bar/lounge, near Virginia Beach Boardwalk
  • Free on-the-go breakfast and free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Beach nearby
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Comfort
More comfort would be nice

Best Western Plus Sandcastle Beachfront Hotel, Virginia Beach, United States of America

from NZ$336
  • Standard Room, 2 Double Beds, Balcony, Partial Ocean View
  • Standard Room, 1 King Bed, Balcony, Oceanfront
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Rooftop, No Balcony, No Sofabed)
  • Suite, 1 King Bed, Balcony, Oceanfront
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Oceanfront
  • Standard Room, 2 Queen Beds, Balcony, Oceanfront
  • Standard Room, Multiple Beds, Balcony, Oceanfront (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub

What’s around Best Western Plus Sandcastle Beachfront Hotel, Virginia Beach, United States of America

Landmarks

  • In Northeast Virginia Beach
  • Virginia Beach Boardwalk - 1 min walk
  • Virginia Beach Convention Center - 22 min walk
  • Neptune Statue - 26 min walk
  • Virginia Aquarium and Marine Science Center - 33 min walk
  • Seabreeze Beach - 1 min walk
  • Pacific Avenue - 1 min walk
  • Atlantic Wildfowl Heritage Museum - 2 min walk

Getting around

  • Norfolk Intl. Airport (ORF) - 21 min drive
  • Norfolk Station - 19 min drive

At a glance

Key facts

Hotel size

  • This hotel has 147 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free on-the-go breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
Working away
  • 24-hour business center
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Oceans 14 Restaurant - This restaurant serves lunch and dinner.

Onsite venue #2 - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Best Western Plus Sandcastle Beachfront Hotel, Virginia Beach, United States of America’s small print

Also known as

  • Best Western Plus Sandcastle
  • Best Western Plus Sandcastle Beachfront Hotel
  • Plus Sandcastle Beachfront
  • Best Western Plus Sandcastle Beachfront Hotel Hotel
  • Best Western Plus Sandcastle Beachfront Hotel Virginia Beach
  • Best Western Plus Sandcastle Beachfront
  • Sandcastle Resort Va Beach
  • Best Western Plus Sandcastle Beachfront Hotel Virginia Beach
  • Best Western Plus Sandcastle Beachfront Virginia Beach
  • Best Western Sandcastle
  • Best Western Sandcastle Beachfront Hotel
  • Sandcastle Beachfront Hotel
  • Sandcastle Oceanfront Hotel Virginia Beach

Policies

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 10 per accommodation, per night

Resort fee inclusions:

  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 10 per night with in/out privileges

Rollaway beds are available for USD 10.0 per night

Safes in guestrooms can be used for USD 2.12 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Plus Sandcastle Beachfront Hotel, Virginia Beach, United States of America

  • Does Best Western Plus Sandcastle Beachfront Hotel offer free cancellation for a full refund?
    Yes, Best Western Plus Sandcastle Beachfront Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Best Western Plus Sandcastle Beachfront Hotel?
    Yes. Self parking costs USD 10 per night. Parking spots may be limited.
  • Are pets allowed at Best Western Plus Sandcastle Beachfront Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Best Western Plus Sandcastle Beachfront Hotel?
    You can check in from 4:00 PM to anytime. Check-out time is 11 AM.
  • Are there restaurants at or near Best Western Plus Sandcastle Beachfront Hotel?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Ben & Jerry's (2-min walk), Lighthouse Restaurant (2-min walk), and Bella Pizza (2-min walk).

Recent reviews

Good 7.8 From 786 reviews

Good 6.0
The receptionist was very awesome but the room was very tight space. The bathroom was small the price I paid it overpriced for a room like that.
Cesar, us2 night family trip
Good 6.0
No parking and car got towed
Anthony, us1 night trip
Poor 2.0
Unacceptable place to stay
Check in was not good. Betty was nice but was busy answering phone calls at the same time we checked in and was not able to concentrate therefore making many mistakes. We had to wait hrs for our room. The room was disgusting. Chairs had stuff all over them, balcony filthy with cigarette butts and trash. Bathroom had mold and shower was open with no curtain and water went all over floor outside shower. Had only two bath towels for 6 people in suite. Had asked a few times for sheets for pull out bed and additional towels. The place was horrible. Only one elevated worked so it took a very long time to get from our room to the beach as we were on the 8th floor. Checkout was chaotic and manager was rude and they over charged me for my rooms. This was definitely not a 8.2 rated hotel. Nor a 3 star. Signs were posted all over that said masks were required however many people didn’t have mask on. Unsafe establishment that didn’t follow state regulations or OSHA regulations. Nor their own mandatory regulations to wear masks
TAMMY S, us1 night family trip
Very good 8.0
Grab and Go breakfast at this time (due to COVID) is hardly worth it.
us2 night family trip
Fair 4.0
Find another hotel
Needs to be updated. Not clean. Unfriendly housekeeping. Wearing of masks was not enforced. Too expensive based on what you get.
us2 night family trip
Fair 4.0
Really downward and need to improve
Duy, us1 night family trip
Very good 8.0
The room had trash in it from prior guest
Janelle, us3 night family trip
Very good 8.0
Hotel needs a good quality control manager
This was a nice hotel for beach goers. Unfortunately dealing with sand constantly one our floor wasn’t for us. No cleaning was offered for guests staying more than a night. More attention should have been paid to cleaning outside as well. Trash around hedges and in fountains the entire time we were there and the balcony was quite dirty.
William, us5 night family trip
Very good 8.0
Love the front desk staff
We had 3 rooms during our week stay. The front desk staff were amazing! We had some confusion with reservations and the sweet lady was very patient. Disappointed that the bagged breakfast was normally a fruit, muffin and some type of pastry. Would have been nice to have a hot breakfast. The rooms were all nice. No carpet which is good because of the sand. We purchased 3 rugs for our room. I don't think the room had been mopped in some time because our feet got BLACK walking on it. We purchased a broom and mop because housekeeping never even tried cleaning or seeing if we needed anything. Had to always go downstairs to get towels and washcloths because the cleaning ladies always said they had none. We got stuck in the elevator the 1st day. The gentleman who came was very sweet and concerned that we were ok. Loved the live bands downstairs in the restaurant. It wasn't a "perfect" experience.. .just a few inconviences. Overall, we loved our stay and this will be our go-to hotel for our VA Beach trips!
Jessica, us7 night family trip
Good 6.0
Probably won't stay again
Loudness out in the hallways all hours of the night, so was unable to sleep at all. View was nice
Cynthia, us3 night family trip

Best Western Plus Sandcastle Beachfront Hotel, Virginia Beach, United States of America

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