Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Virginia Beach, Virginia, United States of America
1 room, 2 adults

Best Western Plus Sandcastle Beachfront Hotel, Virginia Beach, United States of America

2.5-star2.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Beach nearby
  • Free WiFi
  • Microwave
1307 Atlantic Ave, Virginia Beach, VA, 23451, United States of America

Beach hotel with bar/lounge, near Virginia Beach Boardwalk
  • Free on-the-go breakfast and free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Beach nearby
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Overall, my stay was ok. Checkin service was average. I was not expecting to have to pay…Aug 1, 2020
  • Nice place only thing to complain about really is that pool was not opened and other…Aug 1, 2020

Best Western Plus Sandcastle Beachfront Hotel, Virginia Beach, United States of America

from NZ$209
  • Standard Room, 2 Double Beds, Balcony, Partial Ocean View
  • Standard Room, 1 King Bed, Balcony, Oceanfront
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Rooftop, No Balcony, No Sofabed)
  • Suite, 1 King Bed, Balcony, Oceanfront
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Oceanfront
  • Standard Room, 2 Queen Beds, Balcony, Oceanfront
  • Standard Room, Multiple Beds, Balcony, Oceanfront (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub

What’s around Best Western Plus Sandcastle Beachfront Hotel, Virginia Beach, United States of America

Landmarks

  • In Northeast Virginia Beach
  • Virginia Beach Boardwalk - 1 min walk
  • Virginia Beach Convention Center - 22 min walk
  • Neptune Statue - 26 min walk
  • Virginia Aquarium and Marine Science Center - 33 min walk
  • Seabreeze Beach - 1 min walk
  • Pacific Avenue - 1 min walk
  • Atlantic Wildfowl Heritage Museum - 2 min walk

Getting around

  • Norfolk Intl. Airport (ORF) - 21 min drive
  • Norfolk Station - 19 min drive

At a glance

Key facts

Hotel size

  • This hotel has 147 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free on-the-go breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
Working away
  • 24-hour business center
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Oceans 14 Restaurant - This restaurant serves lunch and dinner.

Onsite venue #2 - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Best Western Plus Sandcastle Beachfront Hotel, Virginia Beach, United States of America’s small print

Also known as

  • Best Western Plus Sandcastle
  • Best Western Plus Sandcastle Beachfront Hotel
  • Plus Sandcastle Beachfront
  • Best Western Plus Sandcastle Beachfront Hotel Hotel
  • Best Western Plus Sandcastle Beachfront Hotel Virginia Beach
  • Best Western Plus Sandcastle Beachfront
  • Sandcastle Resort Va Beach
  • Best Western Plus Sandcastle Beachfront Hotel Virginia Beach
  • Best Western Plus Sandcastle Beachfront Virginia Beach
  • Best Western Sandcastle
  • Best Western Sandcastle Beachfront Hotel
  • Sandcastle Beachfront Hotel
  • Sandcastle Oceanfront Hotel Virginia Beach

Policies

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 10 per accommodation, per night

Resort fee inclusions:

  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 10 per night with in/out privileges

Rollaway beds are available for USD 10.0 per night

Safes in guestrooms can be used for USD 2.12 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Plus Sandcastle Beachfront Hotel, Virginia Beach, United States of America

  • Does Best Western Plus Sandcastle Beachfront Hotel offer free cancellation for a full refund?
    Yes, Best Western Plus Sandcastle Beachfront Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Best Western Plus Sandcastle Beachfront Hotel?
    Yes. Self parking costs USD 10 per night. Parking spots may be limited.
  • Are pets allowed at Best Western Plus Sandcastle Beachfront Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Best Western Plus Sandcastle Beachfront Hotel?
    You can check in from 4:00 PM to anytime. Check-out time is 11 AM.
  • Are there restaurants at or near Best Western Plus Sandcastle Beachfront Hotel?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Ocean Eddies Seafood Restaut (4-min walk), El Giardino Ristorante (4-min walk), and Planet Pizza (6-min walk).

Recent reviews

Good 7.8 From 811 reviews

Fair 4.0
dirty room
There was dust everywhere in the room. The floors were dirty. It seemed the room was cleaned months ago, had not been used or recleaned before it was rented out. I understand no room service because of Covid 19 but there was no clean wash cloths.
Rodney, us3 night trip
Very good 8.0
good stay.
It’s Covid time and I understand limit amount of room service and breakfast, so I won’t get upset about it. The hotel is nice but it really need remodeling. The price was right and the staffing hospitality was very good. The ocean view was so relaxing and the restaurant downstairs was great. Really hope BW fix the lighting and get some good remodeling. I’ll stay there again.
Mugabe, us3 night family trip
Poor 2.0
Worst vacation ever
My first vacaction in over 18 years the staff was rude unaccommadating. Me and my sister got ate up by some kind of bug in the bed. Have oictures. Went to change the sheets there were dirty urine and blood stained mattress cover under a clean mattreas cover It was horrible. We are still waiting fir the general manager ti call back. Our last day of our trio was completely ruined. Bc we finally got to move rooms 12midniggt. And by time finished washing and drying our clothez it was 7 am.
Jessica, us3 night trip with friends
Poor 2.0
I canceled my trip and the hotel still ran my card and will.not refund my money!
Tenisha, us1 night trip
Fair 4.0
Bad experience
I had higher hopes when I booked my summer vacation here. Unfortuantely, we didn’t have the greatest experience. The hotel has a great location with beachfront rooms. The rooms are spacious, but somewhat outdated. They we overall clean. The front desk service we received was very bad. They were really rude sometimes when talking to them, and had to call multiple times to get towels and any needs. They sent the wrong bed sheet size twice. There wasn’t any room service due to covid which is understandable however, the coffee machine was broke for a few days, and when they got the coffee dispenser it was empty for hours. When I brought this up, I was told that we have a coffee maker in our room in a very disrespectful way. One of the elevators was out of service for most of our stay which also was inconvenient. The worst part is that most of the employees in the hotel are NOT wearing masks although they have signs everywhere that masks are mandatory.alot of visitors have no masks on as well, which I am sure is a violation. Wouldn’t stay here again on my next visit to Virginia Beach.
us5 night family trip
Poor 2.0
Disgusting and very disappointed.
Our shower curtain had black mold. We asked for a new one and the new once also had black mold. Very disappointed. Our floors in our room had sand everywhere and pilies of sand in the corners. Do not stay here.
Tammy, us1 night family trip
Very good 8.0
Solo necesitan ser más amables y mejorar servicio al cliente
carlos, us1 night family trip
Fair 4.0
Avoid Best Western Sandcastle
Yes, this hotel is oceanfront - with an impeccable view of the ocean/pier - but let me assure you, this is all you get. The staff is mostly rude, the room was not clean upon arrival, both elevators were broken, so it was either stairs or service elevators, in which the staff - if they rode with you - would lecture you on why you shouldn't ride use that one. Those lecturing maintenance employees DO NOT wear masks and the hate and distaste for life is proudly displayed on most of their faces. Room's safe didn't work; dried up, vomit substance next to fridge; refrigerator itself smelled unbearable, woke up every day with AC somehow dropped to 60 degrees. Breakfast includes a muffin, rotten fruit and a tiny water bottle in a bag. While the staff mostly does not wear masks, they sure as hell practice social distancing with helping you. Must chase down the maid for fresh towels, bedsheets, etc (you service your own room due to Covid). Pool looks like it'll be under construction even after a vaccine is found. This place is so awful for the price.
Anthony, us5 night trip
Good 6.0
The receptionist was very awesome but the room was very tight space. The bathroom was small the price I paid it overpriced for a room like that.
Cesar, us2 night family trip
Good 6.0
No parking and car got towed
Anthony, us1 night trip

Best Western Plus Sandcastle Beachfront Hotel, Virginia Beach, United States of America

Is the description of this property not correct? Tell us