Waldstaetterhof Swiss Quality Hotel offers a fantastic location, putting you a short five-minute walk from Chapel Bridge. Fellow travellers say great things about the helpful staff.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
99 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
On-site self-parking (CHF 35 per day)
On-site parking is limited
Electric vehicle charging point on site
Off-site parking within 984 ft (CHF 40 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Room service (limited hours)
What to do
Sailing nearby
Ski area nearby
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bike hire
Facilities
Built in 1890
Safe-deposit box at front desk
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Waldstätterhof Luzern – On-site restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.50 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 25 for adults and CHF 25 for children
Pets
Pets are allowed for an extra charge of CHF 15.00 per pet, per night
Parking
Self-parking costs CHF 35 per day
Parking is available nearby and costs CHF 40 per night (984 ft away)
Guests must contact this property in advance to reserve on-site parking
Policies
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Waldstaetterhof
Waldstaetterhof
Waldstaetterhof Hotel
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel Hotel Lucerne
Frequently asked questions
Does Waldstaetterhof Swiss Quality Hotel offer free cancellation for a full refund?
Yes, Waldstaetterhof Swiss Quality Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Waldstaetterhof Swiss Quality Hotel?
Yes, pets are welcome. There's a charge of CHF 15.00 per pet, per night.
Is parking offered on site at Waldstaetterhof Swiss Quality Hotel?
Yes. Self-parking costs CHF 35 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Waldstaetterhof Swiss Quality Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.
Is there an on-site casino at Waldstaetterhof Swiss Quality Hotel?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (13-min walk) is nearby.
What is there to do at Waldstaetterhof Swiss Quality Hotel and nearby?
Have fun with nearby winter activities such as skiing.
Are there restaurants at or near Waldstaetterhof Swiss Quality Hotel?
Yes, there's an on-site restaurant, Waldstätterhof Luzern.
What's the area around Waldstaetterhof Swiss Quality Hotel like?
Waldstaetterhof Swiss Quality Hotel is in the heart of Lucerne, a short 2-minute walk from Lucerne (QLJ-Lucerne Train Station) and 5 minutes' walk from Chapel Bridge.
Waldstaetterhof Swiss Quality Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
6 November 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 August 2024
Allen
Allen, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
28 July 2024
“Warm and Cozy” in tbe summer
Great location to trains.
Cozy room with no view nor AC, but hotel offered a fan to help dry the sweat .
Staff was very helpful and location could not have been more convenient to trains
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
19 July 2024
The hotel was nice, rooms are decent. The building had lots of construction which waz annoying bc there was constant noise and no consideration for people who might want to sleep late. I was unlucky to get a room by the elevator/stairs so people are rude and loud.
Also was a little upon arrival i was enformed that i had breakfast included in my stay. I missed two days. That was unfortunate.
Overall close to station and walking around. Those are the perks.
Andjela
Andjela, 3-night trip
Verified Expedia guest review
8/10 Very good
2 July 2024
The staff was outstanding. Very helpful and professional. Our room was too warm and the thermostat had fallen off the wall so no adjustments could be made. Open g the window led to a lot of street and crowd noise. The location was perfect.
Thomas
Thomas, 1-night family trip
Verified Expedia guest review
6/10 Good
26 June 2024
Tour oriented hotel across from train station. Excellent site to walk or use Swiss transportation. No ac. Staff slow to respond for requests for items. Breakfast just average,
Stephen
Stephen, 2-night romance trip
Verified Expedia guest review
4/10 Fair
10 June 2024
This property is currently under renovation! Why would they even be open!!! I do not want to smell paint in the corridors leading to my room. The main entrance to the hotel is closed due to the renovation. While the rooms are neat and clean, getting to your room is another situation. The floors on level 2 and 3 are covered with taped down paper. There were pieces of sheetrock laying along the hallway walls. This is not an acceptable condition for the price paid. The hotel itself is very conveniently located adjavcent to the train station. There are pros and cons: convenience versus heavy traffic - both pedetrian and vehicular - outside the hotel.
Gregory
Gregory, 2-night trip
Verified Expedia guest review
10/10 Exceptional
3 June 2024
Staff was wonderful and very helpful!
James
James, 2-night romance trip
Verified Expedia guest review
8/10 Very good
2 June 2024
Samil
Samil, 2-night trip
Verified Expedia guest review
8/10 Very good
21 May 2024
Very good hotel. Limited but good breakfast for 25 CHP.
Thomas
Thomas, 1-night trip
Verified Expedia guest review
8/10 Very good
13 November 2023
Convenient location and modern interior
Haruko
Haruko, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 October 2023
Room was great. 2 min walk from train station and Old Town. Front staff were awesome. A bit noisy with construction, but that stops during silent hours.
Michael
Michael, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 October 2023
Looked like recent remodeling done in very good order. Everything worked perfectly. Loved the instant hot water for the wife’s bath.
Gary
Gary, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 September 2023
Friendly, helpful staff. Room very clean and spacious.
Edwina
Edwina, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 September 2023
Friendliest and most helpful staff ever!
Joseph
Joseph, 1-night romance trip
Verified Expedia guest review
4/10 Fair
12 September 2023
marian
marian, 1-night trip
Verified Expedia guest review
8/10 Very good
4 September 2023
Excellent property and service but we were under import it would have AC.
Perry
Perry, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
3 September 2023
Beth
Beth, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 August 2023
Beth
Beth, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 August 2023
Excellent experience on all accounts.
Ratna
Ratna, 2-night family trip
Verified Expedia guest review
6/10 Good
19 July 2023
Very clean hotel in a convenient location, breakfast was okay, staff were nice.
The only downside - after paying for a Premium Room, we were given a Comfort Room. The size, decor and bed were all signs that we had been given the wrong room.
Desk staff at first insisted that I had booked the comfort room. After showing that I had in fact booked a Premium Room they offered a “free upgrade” for three nights out of the four we stayed - the best they could do.
If you plan on booking here, make sure you are given what you’ve paid for.
Emma
Verified Wotif guest review
10/10 Exceptional
18 July 2023
Beausite Zermatt is easily one of the better hotels in Switzerland. The staff are both professional and quite friendly, the property is both clean and gorgeous, and Zermatt the town speaks for itself. I'll be recommending the location to everyone I know.