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All properties in Puerto de la Cruz, Canary Islands, Spain
1 room, 2 adults

Be Live Experience Orotava

4-star4 stars
Avenida Aguilar y Quesada, 3, Puerto de la Cruz, Tenerife, 38400, Spain

4-star hotel with outdoor pool, near Lago Martianez Swimming Pools
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The restaurant is in the basement and is filled with smoke due to insufficient…Feb 24, 2020
  • The floors deco could do with an upgrade, also the beds were not that comfortable &…Jan 21, 2020

Be Live Experience Orotava

from NZ$170
  • Standard Double or Twin Room
  • Single Room
  • Superior Double Room, View
  • Superior Single Room, Partial Ocean View
  • Standard Double Room (3 adults)
  • Standard Double Room (2 adults and 1 child)
  • Superior Room, View (3 adults)
  • Superior Room, View (2 adults and 1 child)
  • Double Room, Sea View (Single Use)
  • Double Room, Sea View (2 Adults)
  • Double Room, Sea View (2 Adults and 1 Child)
  • Double Room, Sea View (3 Adults)

What’s around Be Live Experience Orotava

Landmarks

  • Heart of Puerto de la Cruz
  • Lago Martianez Swimming Pools - 7 min walk
  • Loro Park - 36 min walk
  • Plaza del Charco - 11 min walk
  • Taoro Park - 14 min walk
  • Garden Beach - 21 min walk
  • Orotava Valley - 1 min walk
  • Playa Martianez - 3 min walk

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 28 min drive
  • Tenerife South Airport (TFS) - 59 min drive

At a glance

Key facts

Hotel size

  • This hotel has 236 rooms

Arriving/leaving

  • Check-in time 3 PM-7 PM
  • Check-out time is noon
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Golfing nearby
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6456
  • Conference space size (meters) - 600
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
Facilities
  • Elevator
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Grab bar - near toilet
Languages Spoken
  • English
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Be Live Experience Orotava are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

La Cascada Buffet - This buffet restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Be Live Experience Orotava’s small print

Also known as

  • Be Live Orotava
  • Be Live Experience Orotava Tenerife/Puerto De La Cruz
  • Be Live Experience Orotava Hotel
  • Be Live Experience Orotava Puerto de la Cruz
  • Be Live Experience Orotava Hotel Puerto de la Cruz
  • Be Live Orotava Hotel
  • Be Live Orotava Hotel Puerto de la Cruz
  • Be Live Orotava Puerto de la Cruz
  • Be Live Experience Orotava Hotel Puerto de la Cruz
  • Be Live Experience Orotava Hotel
  • Be Live Experience Orotava Puerto de la Cruz
  • Be Live Experience Orotava
  • Orotava Palace Hotel

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Day gala dinner fee for stays on 25 December
  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Be Live Experience Orotava

  • Does Be Live Experience Orotava offer free cancellation for a full refund?
    Yes, Be Live Experience Orotava does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Be Live Experience Orotava currently open?
    This property is closed from September 27 2020 to October 31 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Be Live Experience Orotava?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at Be Live Experience Orotava?
    Yes, there's an outdoor pool.
  • Are pets allowed at Be Live Experience Orotava?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Be Live Experience Orotava?
    You can check in from 3 PM to 7 PM. Check-out time is noon.
  • Are there restaurants at or near Be Live Experience Orotava?
    Yes, there's an onsite restaurant that serves local cuisine. Nearby restaurants include El Camino (3-min walk), The Gramophone Bar (3-min walk), and Poco Loco (4-min walk).

Recent reviews

Very good 8.0 From 62 reviews

Exceptional 10.0
Wonderful stay
Very good hotel, clean and quiet. Central, walking distance to everything. Very helpful and positive staff :) Good food. Have vegetarian choises, not much food for vegans.
gb1 night romance trip
Exceptional 10.0
Great quality for the money
We stayed here for 2 nights in march and it was a very good choice . The hotel is located close to all the restaurants and shops and also close to the beach. The staff was good especially Sara who was very helpful and welcomingand gave us a room on the corner with a great view. The breakfast and dinner had a good variety of foods and drinks and were ok, but not great. We had to pay for a beer and a orange juice at dinner which was a bit odd.The beds were great, very comfortable with the mattress on the hard side . The parking was behind the hotel, had direct acces in it and costed around 12 euros per day. All in all a good quality/money report.
Cristian, ie2 night romance trip
Very good 8.0
Location good
Good location....breakfast quite a nice choice...room a bit dated but good size. Friendly staff nightly entertainment
JILL, gb2 night romance trip
Fair 4.0
Bra läge - dålig mat och hårda sängar
Hotellet ligger bra i centrum och nära den stora surfstranden, men det är väll det som är höjdpunkterna på detta boende. Frukost, lunch och middag är buffé där 90% är oätligt, dock är resterande 10% riktigt gott - så ingen fara för att gå hungrig, men variationen..!? Sängarna är hotellets bottennapp - stenhårda, du känner fjädrarna och saknar helt normalt 4-stjärniga standard som bäddmadrass och påslakan till täcket. Vi hade svårt att sova. Personalen gör vad dom kan för att hålla dig nöjd (vilket tar upp betyget) men allt som minibar, värdeskåp, poolhanddukar och badrumsartiklar måste beställas genom receptionen och antingen tar dom betalt eller en deposition. Detta är inte ett hotell som uppfyller 4 stjärnor och jag skulle inte rekommendera det för nuvarande pris (ca 100-120 euro/natt).
Therese, se2 night trip
Good 6.0
Assolutamente negativa per quanto riguarda il cibo. Pulizia nelle camere buona. Adatto a persone grandi
CATIA SANTINA, it8 night family trip
Exceptional 10.0
Buen hotel para repetir.
Hotel excelente con una magnífica ubicación. Buenas habitaciones y correcto servicio de restauración, quizás, eso sí, con una mayor presencia de la cocina en vivo. Piscina algo pequeña pero bien mantenida y suficiente. Personal profesional, simpático y dispuesto a ayudarte en todo. Y parking algo caro, gestionado por una empresa ajena al hotel por lo que sugiero establecer algún tipo de descuento para los clientes del hotel como se hacía antes cuando el parking era del hotel. En definitiva, buen hotel para repetir.
VICENTE GREGORIO, es1 night family trip
Exceptional 10.0
Прекрасное расположение, хорошие номера и кухня. Приветливый персонал.
Alexander, ru7 night trip with friends
Very good 8.0
Muy tranquilo y limpio
Jorge Luis, es1 night trip
Very good 8.0
No me pudieron facilitar factura en recepcion del hotel por estar reservada a traves de EXPEDIA ... Ruego mw indiquen como conseguirla para presentarla en mi empresa.
Rodrigo-Fernando, es2 night business trip
Very good 8.0
Centralt beliggende hotel
Værelset var meget rent og godt. Al personalet i restauranten og i baren var SUPER flinke. Beliggenheden var god, tæt på kysten. Maden i All inclusive var god de fleste aftener, dog var nogle aftener bedre end andre. Der er ikke mange opholdssteder udenfor da der ligger andre bygninger rundt omkring. Jeg havde booket et værelse hvor der stod “free upgrade” men da jeg ankom til hotellet og gjorde opmærksom på dette sagde de at det ikke var muligt, hvilket var meget skuffende. Alt i alt en rigtig positiv oplevelse og jeg ville helt klart vende tilbage.
dk7 night trip

Be Live Experience Orotava

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