10/10 Exceptional
13 July 2024
Surprise Stay
The Rose Hotel is in agreat location in the center of Monterrey. There are shops, restaurants, malls, bakeries, and much more around it. The hotel in itself is great but a few remodels within the structure would help. There is no AC in the elevator nor in the halkway floors. The AC in the room is set at a temperatute where it cannot cool more than necessary. The rooms are outdated aling with its furbiture. Pillows aee more like leftovers comouked into one. The furbiture is in great conditiins but scratched here and there. The room smells musty since there is no ongoing air tgat kerps it cool. The bathroom met the needs vut it is outdated as well. I can tolerate the lack of innovation but the towels were rageddy and gross. They did smell clean but the conditiins of each was not comforting. The pics really di bot reflect its current conditions at all. The lobby is state of the art untilyou step into the real infrastructute. The hotel met my needs but the layout and setting really need a different outlook to make the lodging pleasant and co.foryable. the people holdung together, my respects.
Dwight
Dwight, 5-night family trip
Verified Hotels.com guest review
