Welcome to The Capital Zimbali, an upscale hotel where modern luxury meets natural beauty. Soak up the sun by one of four outdoor pools or indulge in a rejuvenating body treatment at the onsite spa. With multiple dining options and free WiFi, your stay is sure to be a relaxing retreat that leaves you feeling refreshed.
Bring the kids when you stay at The Capital Zimbali in Ballito and they can enjoy the free kids' club. You can visit the spa to be pampered with body wraps or manicures and pedicures, and The Copper Restaurant, one of 4 restaurants, serves breakfast, lunch and dinner. Other highlights include 4 outdoor pools, a fitness centre and a children's club.
Languages
English
At a glance
Hotel size
140 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free children's club
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, covered on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
4 restaurants
Travelling with children
Free children's club
Playground
Children's menu
Children's games
What to do
Hiking/biking trails nearby
Skydiving nearby
Zip-lining nearby
Working away
Business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Fitness centre
4 outdoor pools
Full-service spa
Banquet hall
Outdoor entertainment area
Outdoor furniture
Walkway to water
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Room amenities
Be entertained
55-inch Smart TV
Satellite TV channels
Netflix
Streaming services
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Desk chair
Electrical adapters/chargers
Food and drink
Free bottled water
Free tea bags/instant coffee
Paper towels
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly cleaning products provided
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.
Dining
The Copper Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
FIREROOM SUSHI & GRILL – On-site restaurant. Open daily.
Stingray Café & Pool Bar – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
Poison Ivy Lounge – On-site restaurant. Open daily.
Fees & policies
Refundable deposits
Deposit: ZAR 100 per accommodation, per stay
Optional extras
Full breakfast is offered for an extra charge of approximately ZAR 305 per person
Children & extra beds
Rollaway beds are available for ZAR 500.0 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 2006/006561/07
Also known as
The Capital Zimbali Hotel
The Capital Zimbali Ballito
The Capital Zimbali Hotel Ballito
Frequently asked questions
Does The Capital Zimbali offer free cancellation for a full refund?
Yes, The Capital Zimbali does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Capital Zimbali?
Yes, there are 4 outdoor pools.
Are pets allowed at The Capital Zimbali?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Capital Zimbali?
Yes, there's free self parking.
What are the check-in and check-out times at The Capital Zimbali?
Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at The Capital Zimbali?
No, this hotel doesn't have a casino, but Sibaya Casino (17-min drive) is nearby.
What is there to do at The Capital Zimbali and nearby?
Have fun with nearby activities such as hiking, skydiving and zip-lining. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. The Capital Zimbali also has a fitness centre and spa services, as well as a garden.
Are there restaurants at or near The Capital Zimbali?
Yes, there are 4 on-site restaurants.
Does The Capital Zimbali have any outdoor private spaces?
Yes, every room features a balcony.
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The Capital Zimbali Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
5 December 2024
Best in SA
Great place
Thomas
Thomas, 2-night trip
10/10 Exceptional
26 October 2024
I felt at home and everyone was so friendly and helpful. A pity the gate to the beach was closed.
Elizabeth
Elizabeth, 3-night trip
10/10 Exceptional
19 September 2024
Friendly and professional service
Graeme
Graeme, 2-night trip
8/10 Very good
15 July 2024
Capital Zimbali still as good as Fairmont Zimbali!
Hotel staff and management were friendly and happy to engage a newly married couple who spent their honeymoon night at this hotel. The views, room and the atmosphere were lovely and befitting for such an occasion.
Sanjith
Sanjith, 1-night trip
8/10 Very good
5 September 2023
Breakfast and golf is good.
Michael
Michael, 4-night trip
10/10 Exceptional
18 January 2024
Enjoyed staying here my family loved it, the only issue was the entrance at the gate with the codes.
Thembelihle
Thembelihle, 1-night trip
10/10 Exceptional
8 March 2023
From start to finish everything was outstanding!
Brinn
4/10 Fair
2 October 2024
Never again!!
Room stank of smoke. Basin in room was in shocking state, toilet did not flush properly. Food in restaurants stupidly OVER-PRICED. Breakfast spread was good but again STUPIDLY OVER-PRICED.
Verified traveller
1-night trip
8/10 Very good
12 May 2024
Fantastic service and beautiful resort
Exceptional service, something that is hard to come by these days in local hotels.
A hotel that also keeps up with the times… there’s a Smart TV in the room which was amazing, in room dining can be ordered through your cellphone (amazing), what more could one ask for?
Service was also fantastic at the Copper restaurant with a wide selection of breakfast options.
Only disappointment was The Firerroom restaurant. Was too noisy and busy, service wasn’t great and food was expensive but didn’t live up to price.
Well done to the hotel for the fantastic up keep, great service and comfort. I will definitely be coming back soon!
Yurisha
Yurisha, 1-night trip
6/10 Good
31 March 2024
Average
Hi thank you 🙏.
The service at the restaurant was outstanding as well as the access gates to Zimbali. However housekeeping fell short of expectations. Room wasn't properly cleaned and the amenities not replenished. We returned to our room after 10pm on Saturday to a room smelling of damp. The dstv didn't work properly in both rooms. We reported it. It remained unresolved until we checked out.
So the quality of the hotel service doesn't match the star rating which is unfortunate.
K
K, 2-night trip
8/10 Very good
18 February 2025
Michael
Michael, 1-night trip
10/10 Exceptional
15 February 2025
B D Chance
B D Chance, 3-night trip
8/10 Very good
11 February 2025
Ein sehr schönes Hotel mit Verbesserungspotential
Das Hotel ist Teil eines weitläufigen, mehrere Quadratkilometer großen, sehr gut abgesicherten Resorts.
Unser Zimmer im obersten Stockwerk mit fantastischem Meerblick war sehr sauber und geräumig.
Der Service an der Rezeption ist sehr gut und freundlich.
Das Frühstücksbuffet besticht durch seine Vielfalt, Eierspeisen werden frisch auf der Pfanne zubereitet.
Allerdings lässt der Service beim Frühstück sehr zu Wünschen übrig. Es gibt zwar sehr viele Mitarbeiter, aber viele stehen bevorzugt am Tresen und unterhalten sich miteinander beziehungsweise laufen mit leerem Tablett durch die Gegend. Zahlreiche kleine Kinder springen am Buffet herum oder wühlen darin. Das muss man abstellen!
Dagegen ist der Service am Abend zum Dinner im gleichen Restaurant ganz hervorragend!