The Atrium Resort

Great vacation experience!. Staff was very nice and helpful and the hotel location was perfect. We will definitely go back!

The check in process was chaotic. Very small pool with booking by appointment.

Check-in/check-out with Jennifer was fast. Called earlier to inquire if possible early check-in can be done. Room was not ready when we arrive at 2:30pm but was promised to call me back when it's ready. 30min later, received a call that the room is ready for us. The property was clean as well as the room. The only issue we had was the bed sheet we've requested for the sofa bed did not arrive even after several follow-up. Good thing we brought our own and use it instead since the kids are already exhausted and could not wait any longer.

The refrigerator didn’t work so they had to replace it, after we unloaded our groceries in it. There was coffee in the coffee pot, there was sand on the furniture in the living room. The dishes had not been washed and it smelled awful. The hotel clerk did take care of those things but after unloading and unpacking we had to repack everything and leave for at least 4 hrs and go to our other party’s room. We then had to go get the blanket from front desk for the pull out couch. I wondered if the room was cleaned at all, not extra sanitized like one would expect in a pandemic. I hope my bed sheets were clean and I wish I took more photos. We stay there most times we go to Va Beach but we’re very disappointed this time.

Room and bath were clean, toilet had a leaking issue. Property overall was well kept and clean.

Clean nice help make you feel like you were home we were safe for COVID-19

Great location. Short walk to the boardwalk. Good sized rooms. Only bad thing was the exhaust fan doesnt work very well so the smoke alarm went off while cooking bacon in the morning:(

The room was great and the hotel is in a great location.

Atrium was very nice. Loved the space and the staff was amazing. Due to covid the pool wasn’t only open for reservations in 30 minute increments. That was a bummer since we missed both of our reservations due to exploring other parts of the beach.

Overall good stay and clean room. I especially enjoyed having a small kitchen with appliances to cook our own meals which saved us a lot of money. Staff was friendly but a little bit slow to provide clean fresh towels. I slept great the first two nights but on our last night was kept up until 3 am because of the loud TV sound of other guests.