Four Points by Sheraton Shenzhen
4-star hotel with spa, near Shenzhen Convention and Exhibition Center
- Free WiFi
- All (67)
- Exterior (4)
- Interior (11)
- Fitness/Leisure (3)
- Rooms (39)
- Bar/Dining (7)
- Other (3)
Outdoor Pool
Deluxe Suite,1 Bedroom Suite,1 King,Non Smoking - Living Room
Superior Suite, 1 Double Bed - Living Room
Superior Suite, 1 Double Bed - Mountain View
Executive Room, 1 King Bed, Non Smoking, Executive Level - Mountain View
Deluxe Room, 1 King Bed, Non Smoking - Bathroom
Superior Room, 1 Queen Bed - Bathroom
Garden
Breakfast buffet
Breakfast buffet
Restaurant
Restaurant
Restaurant
Spa
Lobby
Lobby
Gym
Meeting Facility
Superior Room, Guest room, 2 Double - Living Area
Executive Room, 1 King Bed, Non Smoking, Executive Level - Bathroom
Room (FOUR POINTS) - Bathroom
Restaurant
Restaurant
Restaurant
Meeting Facility
Deluxe Room, 2 Double Beds, Non Smoking - Bathroom
Restaurant
Meeting Facility
Meeting Facility
Meeting Facility
Meeting Facility
Meeting Facility
Meeting Facility
Meeting Facility
Four Points by Sheraton Shenzhen
View from Hotel
Deluxe Room, 1 King Bed, Non Smoking - Guest Room View
Deluxe Room, 2 Double Beds, Non Smoking - Guest Room
Superior Room, 1 Queen Bed - Guest Room View
Deluxe Room, 1 King Bed, Non Smoking - Guest Room
Room (FOUR POINTS) - Guest Room View
Superior Suite, 1 Double Bed - Guest Room
Superior Room, Guest room, 2 Double - Guest Room
Superior Room, Guest room, 2 Double - Guest Room View
Deluxe Room, 1 King Bed, Non Smoking - Guest Room
Superior Room, 1 Queen Bed - Guest Room
Deluxe Suite,1 Bedroom Suite,1 King,Non Smoking - Guest Room
Deluxe Room, 1 King Bed, Non Smoking - Guest Room
Deluxe Suite,1 Bedroom Suite,1 King,Non Smoking - Guest Room
Executive Room, 1 King Bed, Non Smoking, Executive Level - Guest Room
Superior Room, Guest room, 2 Double - Guest Room
Superior Room, 1 Queen Bed - Guest Room
Superior Suite - Guest Room
Deluxe Suite,1 Bedroom Suite,1 King,Non Smoking - In-Room Kitchenette
Deluxe Room, 2 Double Beds, Non Smoking - Guest Room
Superior Room, Guest room, 1 King - Guest Room
Superior Room, Guest room, 1 King - Guest Room
Superior Room, Guest room, 1 King - Guest Room
Deluxe Room, 1 King Bed, Non Smoking - Guest Room
Superior Room, Guest room, 2 Double - Guest Room
Superior Room, 1 Queen Bed - Guest Room
Superior Room, 1 Queen Bed - Guest Room
Deluxe Room, 1 King Bed, Non Smoking - Guest Room
Deluxe Room, 1 King Bed, Non Smoking - Guest Room
Superior Suite, 1 Double Bed - Guest Room
Superior Room, Guest room, 1 King - Guest Room
Superior Room, Guest room, 1 King - Guest Room
Outdoor Pool[1/67]
So much better than the last time I stayed at a Sheraton some 10 years ago. Will surely…
Everything was ok. Biggest issue for me was the location. It’s inside a free zone. Good…
Hotels.com™ Rewards
Four Points by Sheraton Shenzhen
from NZ$128- Superior Room, 1 Queen Bed
- Superior Room, Guest room, 1 King
- Superior Room, Guest room, 2 Double
- Deluxe Room, 1 King Bed, Non Smoking
- Deluxe Room, 2 Double Beds, Non Smoking
- Executive Room, 1 King Bed, Non Smoking, Executive Level
- Superior Suite, 1 Double Bed
- Deluxe Suite,1 Bedroom Suite,1 King,Non Smoking
- Superior Room, Guest room, 1 King
- Superior Room, Guest room, 2 Double
At a glance
Key facts
Hotel size
- This hotel has 438 rooms
- This hotel is arranged over 28 floors
Arriving/leaving
- Check-in time 3:00 PM-6:00 AM
- Check-out time is noon
- Express check-out
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
- Minimum Spring Break check-in age is 18
Travelling with others
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi and wired Internet access in rooms
Transport
Transfers
- Airport shuttle (available 24 hours)*
- Free train station shuttle from 8:00 AM to 6:00 PM*
Parking
- Onsite self parking (CNY 35 per night; includes in/out privileges)
- Onsite RV/bus/truck parking (fees apply)
Offsite
- Free area shuttle
- Free shopping center shuttle
Payment types at the property
- Cash
FAQs for Four Points by Sheraton Shenzhen
Does Four Points by Sheraton Shenzhen offer free cancellation for a full refund? Yes, Four Points by Sheraton Shenzhen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Four Points by Sheraton Shenzhen? This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners. Is parking offered on site at Four Points by Sheraton Shenzhen? Yes. Self parking costs CNY 35 per night. RV/bus/truck parking is available. Is there a pool at Four Points by Sheraton Shenzhen? Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM. Are pets allowed at Four Points by Sheraton Shenzhen? Sorry, pets and service animals aren't allowed. What are the check-in and check-out times at Four Points by Sheraton Shenzhen? You can check in from 3:00 PM - 6:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available. Are there restaurants at or near Four Points by Sheraton Shenzhen? Yes, there are 5 onsite restaurants, featuring alfresco dining and Asian cuisine. Nearby restaurants include Brotzeit (2.1 mi), Shark (2.1 mi), and Baia Burger Concept (2.1 mi). Is airport shuttle service offered by Four Points by Sheraton Shenzhen? Yes, an airport shuttle is available. The charge is CNY 500.00 per vehicle one-way. What is there to do at Four Points by Sheraton Shenzhen and nearby? Onsite recreation at Four Points by Sheraton Shenzhen includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Four Points by Sheraton Shenzhen also has a seasonal outdoor pool and a sauna, as well as a health club and a garden.
Recent reviews
Very good 8.2 From 153 reviews
Poor
The air conditioning does not work in this building apparently. I was put in two separate rooms and the first never reached lower than 25.5 degrees C and the second got down to 24 C by morning but stayed around 25 most of the night. I like it cold when I sleep so, needless to say I slept very little on the uncomfortable bed. The only thing pleasant were the pillows. The rooms looked like they hadn’t been updated since the 80s and I was disappointed with almost all aspects of this stay, especially for the price. No amenities were open, including pool and spa, which were the main reasons for booking here, and manager was unreasonable and unyielding when asked for a discount, Marriott points, or some sort of compensation due to terrible stay, and no amenities. I would not recommend anyone stay at this terrible hotel unless they like wasting money.
us1 night trip with friends
Very good
Thought the property was clean and nice. Staff was helpful.
us4 night business trip
Very good
Old hotel quite expensive, they gave me the wrong receipt I had to call and send back the previous one, all at my expense
KANG, cn3 night business trip
Very good
A Nice Stay.
The room is reasonable in sizes and cleaniness and can see the signs of continuous upkeep. The hotel is located at the border with Hong Kong and a little bit away from shopping areas, and with limited dining places around, but its shuttle service is a plus. Onsite facilities like outdoor pools, indoor hot pools, gym and sauna are great. Helpful staff and breakfast has a lot of choices too.
Kin Ming, ca1 night romance trip
Exceptional
MR.Lui
Clean , organized，friendly well trained staff
Lui, hk1 night trip with friends
Very good
No shops around hotel
Teck Eng, sg3 night business trip
Fair
Old property. Toilet flush don’t work. Bed sheets smell. Carpet old. Pain to go to lobby. Dirt at several places
us3 night romance trip
Very good
For the price paying for this property it is a pretty good value
Tim, us1 night trip with friends
Exceptional
Very friendly and helpful staff members, always ready to help
hk1 night family trip
Poor
Oddful smelling,
Anthony W, hk2 night romance trip
