You'll have the entire apartment to yourself and will only share it with other guests in your party.
SOWELL RÉSIDENCES New Chastillon
With ski-in/ski-out access, SOWELL RÉSIDENCES New Chastillon allows you more time for downhill skiing and snowboarding, plus you'll only be steps from Isola 2000. Guests who don't hit the slopes can stay back and splash around at the indoor pool or unwind with a drink at the bar/lounge. Skiers will appreciate access to ski storage.
Languages
English, French
At a glance
Arriving/Leaving
Check-in start time: 5 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of EUR 15 (exact amount varies) at checkout
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Restrictions apply*
Property amenities
Ski
Close to a ski area, ski runs and ski lifts
Cross-country skiing and downhill skiing nearby
Ski-in/ski-out access
Ski storage
Downhill skiing on site
Pool/Spa
Indoor pool
Sauna
Internet
Free WiFi
Parking and transport
No on-site parking available
Free off-site parking
Kitchenette
Fridge
Stovetop
Microwave
Dishwasher
Electric kettle
Cookware/dishes/utensils
Dining
Buffet breakfast available for a fee daily 7 AM–9:30 AM: EUR 18 for adults and EUR 12 for children
1 bar
Bathrooms
Bath
Towels provided
Hairdryer
Entertainment
Flat-screen TV with cable/satellite service
Comfort
Heating
Pets
Service animals exempt from fees
Pet friendly
EUR 10 per pet per night
1 total pets
Welcoming cats and dogs only
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
Safe
Multilingual staff
Luggage storage
Safe at front desk
No housekeeping
Fireplace in reception
Front desk (limited hours)
Location highlights
In the mountains
In a regional park
Things to do
Snow sports gear
Snowboarding on site
Hiking/biking trails on site
Mountain biking nearby
Snowmobiling nearby
Rafting nearby
Hiking/biking trails nearby
Snowshoeing nearby
Bike rentals nearby
Sledging nearby
Safety features
Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
Security system
General
75 rooms
3 floors
1 building
Fees & policies
Refundable deposits
Deposit: EUR 300 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.48 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 12 for children
Renovations and closures
The property is closed between 14 April and 4 July.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Pool, spa, & gym (if applicable)
The sauna is accessible for EUR 10 per person, per night
Policies
Host has indicated that there is a carbon monoxide detector on the property.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.
Also known as
Chastillon
New Chastillon
New Chastillon Aparthotel
New Chastillon Aparthotel Isola
New Chastillon Isola
New Chastillon House Isola
New Chastillon House
Le New Chastillon
Sowell Residences Chastillon
SOWELL RÉSIDENCES New Chastillon Isola
Résidence Soleil Vacances New Chastillon
SOWELL RÉSIDENCES New Chastillon Residence
SOWELL RÉSIDENCES New Chastillon Residence Isola
Frequently asked questions
Is SOWELL RÉSIDENCES New Chastillon currently open?
The property is closed between 14 April and 4 July.
Does SOWELL RÉSIDENCES New Chastillon offer free cancellation for a full refund?
Yes, SOWELL RÉSIDENCES New Chastillon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at SOWELL RÉSIDENCES New Chastillon?
Yes, there's an indoor pool.
Are pets allowed at SOWELL RÉSIDENCES New Chastillon?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at SOWELL RÉSIDENCES New Chastillon?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at SOWELL RÉSIDENCES New Chastillon?
Check-in start time: 5 PM; check-in end time: 8 PM. Check-out time is 10 AM. Contactless social distancing is available.
What is there to do at SOWELL RÉSIDENCES New Chastillon and nearby?
During the winter, enjoy on-site recreation such as downhill skiing and snowboarding, and return when the snow melts for hiking. Enjoy a swim in the indoor pool or use the residence's other amenities, which include a sauna.
Does SOWELL RÉSIDENCES New Chastillon have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a dishwasher.
What's the area around SOWELL RÉSIDENCES New Chastillon like?
SOWELL RÉSIDENCES New Chastillon is a short 1-minute walk from Isola 2000 and 11 minutes' walk from Mercantour Ski Lift.
SOWELL RÉSIDENCES New Chastillon Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.0/10
Staff & service
7.8/10
Amenities
7.2/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
23 July 2024
It's a ski lodge in the Alps. Gorgeous surroundings. The room had a living area, small kitchen, and bedroom.
Janet
Janet, 4-night romance trip
Verified Expedia guest review
4/10 Fair
23 July 2024
We booked a stay for July 19th 2024. We were going to stay one night after watching the Tour de France on Isola 2000. We left early in the morning with a Eta of 11am. They closed the road at 10am 9 miles from the hotel. The tour was going to finish around 5pm. We had to turn around. It was crazy traffic. We contacted the Sowell via email through expedia and the email they sent us. It was a special situation and we would like a refund. They never answered both emails. Very disappointed..
ron
ron, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 April 2022
Very kind staff
Winfried
Winfried, 11-night trip
Verified Expedia guest review
10/10 Exceptional
9 April 2022
Great place , awesome staff
Martin
Martin, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
14 March 2022
Thank you to your lovely front of house - we were a bit stressed about getting back to Nice airport as the options seemed limited- thanks for helping us get bus options (so much cheaper than the Uber we got up from the airport!!!) after taxi options seemed difficult (and thanks for calling around different local companies for us before we went for the bus option)
Jen
Jen, 3-night trip with friends
Verified Expedia guest review
2/10 Poor
8 January 2022
Rooms are small and all except one bedrooms have kitchens right next tot beds. Guests that stay in rooms that face the slope would experience a lot of noise starting 5 am.
Arkadi
Arkadi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 February 2020
Hotel with direct access onto the slopes, great apartment layout for 6 people, nice breakfast.
Verified traveller
1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
28 March 2019
Hotel with direct access onto the slopes; Size of one bedroom apt perfectly suited for a family of 4. Close to all amenities (shops, car park, ski pass)
Verified traveller
3-night family trip
Verified Expedia guest review
6/10 Good
23 February 2019
I have stayed 3 times the reception staff are extremely helpful. However, the security staff are not. I was told that on the 5th day of getting up early to work before skiing (7am ) that if I did not leave the lounge area with my laptop they would shoot me and my familly and they don't like the English!!!
Verified traveller
5-night family trip
Verified Expedia guest review
10/10 Exceptional
11 February 2019
excellent location with true ski in and out facilities. we had the best room with a view over the piste and a little balcony. Breakfast was buffet and really satisfying with lots of choice served at a pleasant time between 7.30 - 9.30. Locker room facilities for skis and a luggage room for luggage if you depart after check-out makes this a really good choice for anyone with a late flight time. lovely staff and helpful. highly recommended.
Verified traveller
4-night family trip
Verified Expedia guest review
8/10 Very good
10 February 2019
Lena
Lena, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
21 December 2018
Solid choice for ski in / ski out at Isola 2000
First off Le New Chastillon is one of the ski in/out hotels at Isola. It’s also right next to the parking lot two ski rental shops and the lift ticket office so it’s one of the most convenient hotels up there. The staff is super nice and we had a view of the green piste right outside our window. Very cool. The hotel itself is clean and fairly modern, although my room had only a bunk bed and sofa inside and no normal bed. Also the WiFi didn’t work for some reason and the 10am checkout time is quite early. However, my friend and I spent very little time in the hotel itself - I don’t imagine you will either - so all things considered it’s a very good value. In fact I’ll be staying here again over Christmas for more skiing!
Justin
Justin, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
5 April 2018
Good ski-in/ski-out, with a few maintenance issues
Helpful service, great ski-in/ ski-out location and comfortable enough room on night one; downgraded to a not-so-great room on the second night (due to two separate bookings) Both rooms looking a little tired at the end of the season with a cracked window in one that had been repaired with gaffer tape (certainly posed a risk for kids as it was at eye level) and no batteries in the remote for the TV. Level of room kit was passable.
David
Verified Hotels.com guest review
8/10 Very good
4 April 2018
Easy access to slopes
Easy piste access and locker room. Rooms basic but adequate. Rooms did get very warm at night.
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
12 March 2018
tres neige
great value and location, nicely appointed rooms too
adam
adam, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
17 February 2018
Making your own bed? sheets, pillows and q covers.
So after a 3 hours trip - you can't get into your room until after 5pm onwards, so you ski for a few hours. Tired.....finally you enter your room and you have to make up your bed of sheets, pillows and quilt cover 3 beds......tired husband, wife and child not a great start to the holiday.
Enon
Enon, 2-night trip
Verified Expedia guest review
8/10 Very good
28 January 2018
Mario
Mario, 1-night romance trip
Verified Hotels.com guest review
4/10 Fair
17 February 2017
Hotel on the ski slopes
Location good, but room quality poor. Finishes were cheap, Nail holes in the wall where mirror had come off. The room was cold for 3 days. It was on the energy card system- in the Alps at a ski resort really. I had to leave the card in to keep the heating on it was not fit for purpose. The staff were not interested, they came in turned it up but it did not heat the room for 3 days. Bed really uncomfortable. Staff ok but really not engaged.
Jacqui
Verified Expedia guest review
8/10 Very good
12 December 2016
Nice hotel right by the slopes
Overall was pretty decent.
Perfect location, the staff were helpful & friendly.
Annoying that check in is at 5pm & you have to make your own beds. We had missing duvets, no toilet paper or towels and also other people's hair on pillows & a few dirty dishes.
The apartment was modern and perfect for the 3 of us.
Verified traveller
Verified Expedia guest review
8/10 Very good
11 April 2016
Good location ,friendly .
Verified traveller
Verified Hotels.com guest review
6/10 Good
16 March 2016
Not bad
Room was good and facilities good but bed was not comfortable and care had to be taken each time you used the bed
Edmund
Verified Hotels.com guest review
2/10 Poor
26 February 2016
Ski weekend with family
Great location. Awful accommodation, rooms are tiny, only double bed is sofa bed. Upon arrival you need to make up your bed with sheets, pillow cases and duvet covers. Bedding is very old an stained. Not a 4 star hotel. On top of the 280 euros we paid per night they also charge you 65 euros to clean room unless you as the client strip all the beds, take the rubbish out and wash all the cutlery up.... Rip off !!!Very disappointing. A real shame
because the resort itself is lovely.
Matt
Verified Expedia guest review
4/10 Fair
24 February 2016
wouldn't go back, but clean
The location is practically perfect, but unfortunately the room just doesn't work for a family set up. Way too cramped and happy for kids to accommodate a bunk bed, but two adults on a sofa bed is a joke.... The most uncomfortable bed I have ever slept in and I can sleep on any flight so was shocked at the discomfort. The downstairs toilets near the boot room stunk and drifted into the lift and breakfast area- very unpleasant to say the least. Making beds on arrival is also unwanted when you have been skiing all day. I know isola is not an upmarket ski resort but felt like I was in a student hostel which made it very poor value for money @ £180 per night Feb half term.
Petrena
Verified Hotels.com guest review
10/10 Exceptional
18 December 2015
nice hotel ideally located close to the ski slopes
We had a great time, the hotel was located right beside the ski slopes. The place was clean and the staff very helpful and welcoming.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
12 July 2015
Great Value Nice Location
Pleasant, courteous and helpful staff. Room was spacious, clean and comfortable. Hotel is perfectly situated and in walking distance to everything.