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Mandarin Oriental Shenzhen

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Oriental Suite | Premium bedding, minibar, in-room safe, blackout curtains
Presidential Suite | Living room | 55-inch flat-screen TV with digital channels, TV
Skyline View Suite | Premium bedding, minibar, in-room safe, blackout curtains
Oriental Suite | Living room | 55-inch flat-screen TV with digital channels, TV
Presidential Suite | Premium bedding, minibar, in-room safe, blackout curtains

Overview of Mandarin Oriental Shenzhen

Mandarin Oriental Shenzhen

5.0 star property
Luxury hotel with full-service spa, connected to the convention centre, near Huaqiangbei

0 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
No. 5001 Huanggang Road, Futian District, Shenzhen, Guangdong

Room options

About this area

What's nearby

  • In Futian
  • Tai Po Old Market - 40 min drive

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 33 min drive
  • Hong Kong International Airport (HKG) - 61 min drive
  • Sungang Railway Station - 6 min drive
  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Shenzhen Station - 7 min drive
  • Lianhuacun Station - 20 min walk
  • Lotus Village Station - 21 min walk
  • Huaxin Station - 21 min walk

Restaurants

  • Mevlana - 18 min walk
  • Café de Coral - 4 min drive
  • 凤凰楼 - 4 min drive
  • Maojia Restaurant - 4 min drive
  • Starbucks - 4 min drive

About this property

Mandarin Oriental Shenzhen

Located near a train station, Mandarin Oriental Shenzhen is a great choice for a stay in Shenzhen. Guests can be pampered with massages at the spa, and The Bay, one of 5 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a fitness centre.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 178 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until noon
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Internet

  • Free WiFi in public areas

Parking

  • Free secured on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Self-service breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop

Working away

  • 10 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Shopping centre on site
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Housekeeping (on request)
  • In-room safe

Special features

Spa

The Spa at Mandarin Oriental Shenzhen has 7 treatment rooms. Services include massages. The spa is open daily.

Dining

The Bay – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
TAPAS 77 – This restaurant specialises in Spanish cuisine and only serves dinner. Open daily.
RIN – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
OPUS 388 – This seafood restaurant only serves dinner. Open daily.
M.O. Bar – On-site bar. Open daily.

Fees & policies

Optional extras

  • Self-service breakfast is offered for an extra charge of approximately CNY 308 for adults and CNY 154 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Policies

<p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards, mobile payments and cash.</p> <p>Mobile payment options include: Alipay.</p>

Also known as

Mandarin Oriental Shenzhen Hotel
Mandarin Oriental Shenzhen Shenzhen
Mandarin Oriental Shenzhen Hotel Shenzhen

Frequently asked questions

Does Mandarin Oriental Shenzhen offer free cancellation for a full refund?
Yes, Mandarin Oriental Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mandarin Oriental Shenzhen?
As of 9 February 2023, prices found for a 1-night stay for 2 adults at Mandarin Oriental Shenzhen on 20 February 2023 start from NZ$804, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mandarin Oriental Shenzhen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mandarin Oriental Shenzhen?
Yes, there's an indoor pool.
Is parking offered on site at Mandarin Oriental Shenzhen?
Yes, there's free self parking.
What are the check-in and check-out times at Mandarin Oriental Shenzhen?
You can check in from 3:00 PM - noon. Check-out time is noon.
What is there to do at Mandarin Oriental Shenzhen and nearby?
Mandarin Oriental Shenzhen has 2 bars and a spa, as well as an indoor pool and a fitness centre.
Are there restaurants at or near Mandarin Oriental Shenzhen?
Yes, there are 5 on-site restaurants, featuring Chinese cuisine. Nearby restaurants include Pizza Hut (2.2 mi), Bagua First Road Eat Street (2.2 mi) and Happy Together (2.2 mi).
What's the area around Mandarin Oriental Shenzhen like?
Mandarin Oriental Shenzhen is in Futian, a short 10-minute walk from Shenzhen Central Park.

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