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The Erzurum Hotel

Ski hotel with free ski shuttle, near Erzurum Museum

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Photo gallery for The Erzurum Hotel

Superior Triple Room
Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe
Reception hall
Point of interest
Exterior
The Erzurum Hotel, near Çifte Minareli Medrese and Erzurum Citadel, offers a warm welcome with a free breakfast buffet and daily manager's reception. Enjoy the slopes with ski privileges, unwind in the lobby by the TV or attend to work at the 24-hour business center. With helpful staff and valet parking available.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Non-smoking
  • Free parking
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Free ski shuttle
  • Ski passes
  • 24-hour business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Communal living room
  • Water dispenser
  • Laundry service
  • Self-serve laundry

For families (6)

  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The current price is NZ$125
includes taxes & fees
26 May - 27 May

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
Rainfall showerhead
  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Superior Double or Twin Room

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
Rainfall showerhead
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 1 Single Bed and 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room | View from room

Superior Triple Room

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
Rainfall showerhead
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
Rainfall showerhead
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 1 Large Single Bed and 1 King Bed

Similar properties

Front of property

Dedeman Erzurum Palandöken Ski Lodge

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.2 out of 10, Very good, 234 reviews
The price is NZ$105
includes taxes & fees
9 Jun - 10 Jun
Dedeman Erzurum Palandöken Ski Lodge
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About the area

Map
Ibrahim Polat Cd. 53, Erzurum, Erzurum, 25080

What's nearby

  • Palandöken Mountain - 3 min drive - 2.9 km
  • Çifte Minareli Medrese - 4 min drive - 3.6 km
  • Twin Minaret Madrasa - 4 min drive - 3.6 km
  • Rüstem Pasha Caravanserai - 4 min drive - 3.9 km
  • Erzurum Citadel - 4 min drive - 3.9 km

Getting around

  • Erzurum (ERZ) - 22 min drive
  • Palandoken Station - 18 min drive
  • Free ski shuttle

Restaurants

  • ‪Cafe-25 Kahvaltı - ‬15 min walk
  • ‪Çay Vakti - ‬17 min walk
  • ‪Yildizkent - ‬12 min walk
  • ‪Çay Keyfi - ‬16 min walk
  • ‪Yıldızların Altında - ‬3 min walk

About this property

The Erzurum Hotel

The Erzurum Hotel features a free ski shuttle and puts you near winter activities such as downhill skiing, snowboarding and snow tubing. Guests have more money for fun in the snow with free perks such as WiFi, valet parking and buffet breakfast daily between 7:00 AM and 11:00 AM. Ski passes are also available. Fellow travellers say great things about the helpful staff.

Languages

English, Turkish

At a glance

DONE

Hotel size

    • 72 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 12:30 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Couples wishing to share a room must provide proof of marriage
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site valet parking
    • Free secured, uncovered on-site extended parking
    • Free 24-hours off-site parking within 16 ft
DONE

Off-site

    • Free ski shuttle
DONE

Other information

    • Smoke-free property
    • No alcohol served on site

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • Coffee/tea in a common area
  • Free daily reception
  • Water dispenser

Travelling with children

  • Baby bath
  • Outlet covers

What to do

  • Free ski shuttle
  • Ski passes
  • Priority access to ski lifts
  • Ice skating nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space (1507 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Snow sports gear

Facilities

  • Television in common areas
  • Communal living room
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site
  • Low-height desk
  • Low-height bed
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Ski

  • Free ski shuttle
  • Ski passes
  • Priority access to ski lifts
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium satellite channels

Home comfort

  • Heating
  • Minibar
  • Electric kettle
  • Slippers
  • Children's slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Selected Comfort mattress
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free local calls

Food and drink

  • Chef
  • Free bottled water
  • High chair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Local maps
  • Restaurant dining guide

Fees & policies

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Property Registration Number 19420

Also known as

The Erzurum Hotel Hotel
The Erzurum Hotel Erzurum
The Erzurum Hotel Hotel Erzurum

Frequently asked questions

Does The Erzurum Hotel offer free cancellation for a full refund?

Yes, The Erzurum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Erzurum Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Erzurum Hotel?

Yes, there's free valet and extended parking.

What are the check-in and check-out times at The Erzurum Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 12:30 PM.

What is there to do at The Erzurum Hotel and nearby?

Have fun with nearby winter activities such as ice skating, downhill skiing and snowboarding.

Are there restaurants at or near The Erzurum Hotel?

Yes, there are 2 on-site restaurants.

What's the area around The Erzurum Hotel like?

The Erzurum Hotel is in Palandöken, a short 14-minute walk from Forum Erzurum.

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The Erzurum Hotel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Food

What guests liked

  • Breakfast was very complete, delicious, and offered a full range of good quality food and drinks. (5 reviews)
From real guest reviews summarized by AI.

Reviews

10/10

Very good stay
1-night trip

10/10

First time staying at this hotel and everything was as described on the hotels.com Very clean, spacious and nicely decorated room. Breakfast was superb and spoiled by the choices. Staffs were very polite and helpful. Definitely will be back again.
1-night trip

10/10

this hotel is awesome
2-night trip

8/10

Good location
2-night trip

10/10

Very warm rooms
1-night trip

10/10

Hotel was a great experience. Amazing breakfast and authentic Turkish hospitality. I would definitely love to come back and stay and recommend to others visiting Turkey. The hospitality of the staff especially Zeynep Sultan, Efendi Mitat and Efendi Firat was amazing.
1-night trip

10/10

Awesome hotel and excellent location. Service is fantastic and Ms Zeinap and Mr Firat were very helpful. Extremely happy with our choice
1-night trip

8/10

This hotel is quite nice. Bathrooms could be improved! Other than that everything else was nice.
2-night trip

2/10

Hotel was very dirty, staff and owner was rude and very unprofessional, never stay there again
3-night trip

10/10

This is our this is our third stay here. We love the value and cleanliness of this property. Great breakfast buffet. Staff is friendly and make you feel at home. The rooms are spacious and well decorated. They need to put safes in the rooms.
1-night trip

8/10

I was so pleased to stay at the Erzurum Hotel. It was an astonishing experience. I liked the quietness of the surroundings, cleanness and the friendliness of the staff. Looking forward to give a second visit.
3-night trip

10/10

Hotel is new and rooms are big and comfortable. Beds are also very comfortable and large. Staff is kind and speak english (it doesn't happen often in Turkey out of turistic places). Breakfast offers a full range of food and drinks of good quality. It is located out of the city center, so it is more quiet and no problems for the parking
1-night trip

10/10

Bed was fine. Clean room. Big room. Big bathroom. Great and quiet area. Free parking in front of hotel. 5 min away from the city by car.
1-night trip

10/10

Excellent service, large rooms, delicious buffet, helpful and well trained staff. Hotel is so nicely decorated like design hotel. Hotel is very convenient for winter sports. It is only 2 minutes away of Palandoken Ski center. Free shuttle to lift station. I never wait more than 3-5 minutes for shuttle. I stayed 8 nights. I strongly recommend. I will come next year again.
8-night trip

10/10

We liked it here so much that we stayed an extra night. The checkin was fast and efficient, the rooms were spacious and clean, the bed was large and comfortable, the breakfast was very complete and delicious with local flavors like the Erzurum green cheese. The decor was cosy and modern at the same time. The location is only a 2 minute drive from the ski center. The views are also spectacular (specially at night). My two gripes were that they did not have an in-room safe and the internet password was your passport number (birthdate or another number would be easier to remember). I want to single out the kitchen staff who was so kind and shared their recipe for Suzme and fermented cabbage with me❤️
1-night trip

6/10

One of two elevators is not working and you must waiting 20 min.((
1-night trip

8/10

This is a new build. There are no obsolete items. The building architecture is nice, but it is not made of luxury materials. I was very satisfied with the cleaning. The staff of the hotel was positive, I was satisfied with the food. There was a minibar in our room but it was empty. There was no safe box in the room. Overall I was satisfied.
1-night trip

2/10

I booked my room online few hours in advanced and paid with my visa card and got the confirmation . When I arrived there , the so called manager made me wait and argued with me for almost 2 hours , saying we dont have the room that I booked , he made us waiting with my 1 year old son , we were very tired and i was about calling the police. Very weak management , do not recommend at all.
1-night trip

10/10

2-night trip

10/10

Mükemmel, yataktan kahvaltıya kadar her şey konforlu ve iyidi , konumu da çok güzel ve sakin, çalışanların hepsi güler yüzlü ve yardımcı oldular.
1-night trip

8/10

2-night trip

8/10

2-night trip

10/10

1-night trip

6/10

1-night trip

8/10

Otel oldukça temiz ve konforlu kahvaltı oldukça yeterli ve lezzetli fakat otelde konaklama harici ekstra ihtiyaçlar biraz pahalı merkezden uzak etrafında birşey yok aracınız yoksa otele mahkum oluyorsunuz
2-night trip