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Palms Hotel

4.0 star property
Mumbai hotel with indoor pool and restaurant

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Photo gallery for Palms Hotel

Indoor pool
Lobby sitting area
Minibar, in-room safe, desk, iron/ironing board
Terrace/patio
Lobby sitting area
Located in the upscale Goregaon area, Palms Hotel offers a tranquil retreat with a serene garden and playground. Unwind at the 24-hour health club or take a dip in the indoor pool while staying connected with free public WiFi.

Reviews

3.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Gym
  • Free parking
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • 24-hour health club
  • 24-hour room service
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Meeting room
  • Picnic area

Feel at home (6)

  • Children stay free
  • Playground on-site
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 4 of 4 rooms

1 BHK Service Apartment

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Desk
Iron/ironing board
  • 42 sq m
  • Sleeps 2
  • 1 Double Bed

3 BHK Service Apartment

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Desk
Iron/ironing board
  • 98 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for 2 BHK Service Apartment

Minibar, in-room safe, desk, iron/ironing board

2 BHK Service Apartment

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Desk
Iron/ironing board
  • 76 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Bathroom

Standard Room

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Desk
Iron/ironing board
  • 43 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Survey No. 169, Royal Palms Estate, Aarey Milk Colony, Goregaon, Mumbai, 400065

What's nearby

  • Film City - 4 min walk - 0.4 km
  • Oberoi Mall - 4 min drive - 3.4 km
  • Bombay Convention & Exhibition Centre - 7 min drive - 6.0 km
  • NESCO Center - 7 min drive - 6.0 km
  • Powai Lake - 11 min drive - 8.5 km

Getting around

  • Chhatrapati Shivaji International Airport (BOM) - 32 min drive
  • Kurar Village Station - 5 min drive
  • Bandongri Station - 6 min drive
  • Lower Malad Station - 7 min drive

Restaurants

  • ‪Café Coffee Day - ‬3 min drive
  • ‪Emerald Park - ‬6 min drive
  • ‪Kebab Territory @ Mphasis - ‬15 min walk
  • ‪Cafe Mosaque - ‬5 min walk
  • ‪Sai Prasad Family Restaurant and Bar - ‬3 min drive

About this property

Palms Hotel

Enjoy your visit to Mumbai with a stay at Palms Hotel. After splashing around at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A 24-hour health club, a 24-hour fitness centre and a garden are other highlights.
VISIBILITY

At a glance

Hotel size

    • 40 rooms

Arriving/Leaving

    • Check-in start time: noon; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Playground

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • 24-hour health club
  • An indoor pool

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Children & extra beds

  • Rollaway beds are available for INR 595 per night

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Palms Hotel Mumbai
Palms Mumbai
Hotel Royal Palms Mumbai
Royal Palms Mumbai
Palms Hotel Tower And Villas
Palms Hotel Convention Centre
Palms Hotel Hotel
Palms Hotel Mumbai
Palms Hotel Hotel Mumbai

Frequently asked questions

Does Palms Hotel offer free cancellation for a full refund?

Yes, Palms Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palms Hotel?

Yes, there's an indoor pool.

Are pets allowed at Palms Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Palms Hotel?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Palms Hotel?

Check-in start time: noon; check-in end time: midnight. Check-out time is noon.

What is there to do at Palms Hotel and nearby?

Palms Hotel has an indoor pool and a 24-hour health club, as well as a picnic area and a garden.

Are there restaurants at or near Palms Hotel?

Yes, there's an on-site restaurant.

What's the area around Palms Hotel like?

Palms Hotel is a short 9-minute walk from Sanjay Gandhi National Park and 4 minutes' walk from Film City.

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Palms Hotel Reviews

Reviews

3.4

4.8/10

Cleanliness

4.0/10

Staff & service

3.8/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

4/10 Fair

Room service is not up to the mark, require kitchen in hotel with 24 hours facility, bath tub was not working, Water either to hot or to cold
This review was submitted before 2018 and has not been verified.

8/10 Very good

nice Hotel and value for money. Stay was good and comfortable, The staff are very friendly, I am gonna be coming back sooner for sure .
This review was submitted before 2018 and has not been verified.

2/10 Poor

Far away from the city... Very bad maintainance ... Good id you want to party with friends.. Big rooms
This review was submitted before 2018 and has not been verified.

4/10 Fair

Very poor
The hotel is not in working conditions. There is no restaurant to serve. Food is to be ordered from local restaurants & it is served in plastic bags. Horrible condition & wastage of money
This review was submitted before 2018 and has not been verified.

2/10 Poor

It was a terrible experience and will not recommend anyone this hotel. Dont undersatdn how did it get 4 stars. I wont even give 0.4 stars
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

This review was submitted before 2018 and has not been verified.

2/10 Poor

Hotel is in pathetic state. Its under renovation & I am not sure why they are still accepting bookings. No food, no room service.
This review was submitted before 2018 and has not been verified.

4/10 Fair

This review was submitted before 2018 and has not been verified.

2/10 Poor

Expedia makes false promises
I opted for a 5 star hotel and what I got was a sad excuse of a hotel barely more than 1 star... all restaurants closed , property under renovation, water filled carpets, 3-4 dishes in breakfast.. Please do not advertise false deals...this was my last booking with Expedia.
This review was submitted before 2018 and has not been verified.

2/10 Poor

This review was submitted before 2018 and has not been verified.

4/10 Fair

no restaurent,taxi,very poor service in this hotel
hotel way road is very bad. no service ex. taxi, auto,restaurent,near by any shops.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Most lousy five-star ever rating one star
The most Hari Bol hotel state ever right from the entry to the hotel no one help me whit my bags The rooms were in so poor condition that the Vindell will shaking on the fourth floor the Wi-Fi was not working in the room the restaurant was not working at the hotel the swimming pool was under construction the metal detector did not workThe lift did not work there was fungus growing om de Selinger af te HotelDe Moost dirty corridors De staaf was ok but the rest of the stay in the hotel wash horrible
This review was submitted before 2018 and has not been verified.

2/10 Poor

Worst 5 star hotel ever experienced
Worst experience in any 5 star property till today. I do not know why Hotels.com is selling rooms of this hotel. No cleanlyness, smell in the rooms, no hot water in bathroom, no room freshner in the hotel, telephones are not working at all, power goes frequently and you have to live in the dark for more than 15 minutes each time power goes, lifts dont work most of the time. Worst breakfast I have ever had in a 5 star hotel. They dont have table salt also to serve you. Oops my god, it all happened in one night with us and surprisingly we survived. NEVER GO THIS HOTEL PLEASE.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Good but far
Too far from city. Property under rennovation. Room is good and staff is helpful
This review was submitted before 2018 and has not been verified.

2/10 Poor

Shocking
I arrived to a hotel that was nothing like any photos had no bar, the place was an hour and a half out of Mumbai. They had the wrong booking and an entire floor of it was on fire. The hotel manager was on her own and did her best to assist me but it was frankly shocking. I refused to check in (another reason being, the booking was wrong and I was going to be kicked out the following day anyway) ... I'm still struggling to get my money back
This review was submitted before 2018 and has not been verified.

4/10 Fair

Intialainen kokemus
Valitettavasti hotelli oli tyypillisesti intialainen, huonolla tavalla. Mikään ei toiminut kunnolla ja varsinkin asioitten korjaus kesti tuskastuttavan kauan tai sitä ei tapahtunut ollenkaan , kuten esim. huoneen suihku. Hotelli sijaitsee kukkulalla keskellä Mumbaita, mutta tie sinne on erittäin huonokuntoinen ja todella masentavien maisemien kautta. Ainakin kolme kilometriä ilman mitään "pysyvää" asutusta. Hotellissa ei tarjota alkoholia ja lähimpiin muihin ruokapaikkoihin oli varmaan neljä kilometriä. Kymmeniltä takseilta kysyttäessä kukaan ei tiennyt hotellia tai missä se on.Valitettavasti en uskalla suositella hotellia oikeastaan kenellekään, jollei halua extreme intialaista kokemusta, ja maksaa siitä ylihintaa.
This review was submitted before 2018 and has not been verified.

2/10 Poor

The most horrible experience that you can imagine
The most horrible experience that you can imagine. Right from the check-in to check-out, it was really very poor service. We reached the hotel at 10PM and it took 4 hours to check-in . The staff was completely clueless and helpless. No one from the management was to be seen. The nightmare continued after check-in as the room was non-functional - AC not working, toilet flush not working, shower is only a trickle , kettle doe snot work and so on. No one picks up the phone at the reception. You are completely helpless and want to run away from this place at the first opportunity and that is what we did even though we paid online for 3 nights Almost every guest was screaming at the staff at the reception but what can the staff do .. they have no clue how to run a hotel or what is the meaning of customer servive
This review was submitted before 2018 and has not been verified.

2/10 Poor

Awful services
Very slow service.
This review was submitted before 2018 and has not been verified.

2/10 Poor

DISASTER- AVOID AT ANY COST
Nothing works in the hotel - the showers don't, the net does not ,the TV in my rom did not. N despite bringing this to the attention of the staff nobody could do anything. N I found that everyone staying there was having similar problems
This review was submitted before 2018 and has not been verified.

2/10 Poor

dont ever stay at this place
awful stay from the moment I arrived, room not ready (this as at midnight) and staff not sure when, construction in some rooms still incomplete, no internet, no cars available in the morning . So all in all the worst experience I have ever had and the staff not able to respond honestly. I was told wait 5mins whilst room is being made ready and 2 hours later it was still 5 mins, had I had other options I would have left immediately
This review was submitted before 2018 and has not been verified.

2/10 Poor

This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

2/10 Poor

backyard dump
Stay here if you want food poisoning. Food and hygeine here is at a low level, it is not a 3 star at all, more like 1 star at best. The safe in the room did not work, the TV did not work, the electricity was intermittent on some days, need I say more. The staff, particularly the duty manager are ignorant. I checked out early and had ot relocate to another hotel due to the lousy food qaulity and cleanliness primarily.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Palms Hotel tower and villas/ Mumbai
Palms Hotell Tower and Villas, er ikke det hotellet som vises på bildene under Hotels.com. Det er nabohotellet, som ligger 1 km unna, men med samme eiere. Palms hotel tower and villas er opprinnelig et gammelt erverdig hotell fra kolonitiden. De røde plysjmøblene fra den gang, brukes ennå. Hotellet bar preg av forfall, det var mugg overalt, og hotellet var under restaurering. Jeg bestilte hotellet pga bassenget. Det var ingen solsenger, og arbeiderne som jobbet på taket glante ned. Bygningsmateriale blåste også ned i svømmebassenget. Inngangspartiet var også fullt med bygningsmaterialer og rot. Hotellet lå en halv time fra kjørbar vei. Det var ingen butikker i nærheten. Hotellet var en stor skuffelse, og jeg følte meg lurt.
This review was submitted before 2018 and has not been verified.

4/10 Fair

無料送迎サービスは無かった（｀´）有料だった
ムンバイ国内空港で送迎を待っていたが1時間待っても来なかった!親切な現地の人がホテルに電話してくれたら２０分で行くと返答であったのに････結局タクシーで行った。帰りも国際空港まで送迎を頼んだらホテルの車だっだが７５０ルピー取られた。フロントで頼んだ時から無料ではなく７５０ルピーとは言われていた。乗らないと帰れないので頼むしかない。これはエクスペディアの間違いなのか?ホテルか?ドッチが悪いのかは分らないが有料であることは間違いない! こういう間違いはありがちだが不愉快だった!