Located in the upscale Goregaon area, Palms Hotel offers a tranquil retreat with a serene garden and playground. Unwind at the 24-hour health club or take a dip in the indoor pool while staying connected with free public WiFi.
Bombay Convention & Exhibition Centre - 7 min drive - 6.0 km
NESCO Center - 7 min drive - 6.0 km
Powai Lake - 11 min drive - 8.5 km
Getting around
Chhatrapati Shivaji International Airport (BOM) - 32 min drive
Kurar Village Station - 5 min drive
Bandongri Station - 6 min drive
Lower Malad Station - 7 min drive
Restaurants
Café Coffee Day - 3 min drive
Emerald Park - 6 min drive
Kebab Territory @ Mphasis - 15 min walk
Cafe Mosaque - 5 min walk
Sai Prasad Family Restaurant and Bar - 3 min drive
About this property
Palms Hotel
Palms Hotel puts you within a 10-minute drive of Bombay Convention & Exhibition Centre. After splashing around at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A 24-hour health club, a 24-hour fitness centre and a garden are other highlights.
Property amenities
Food and drink
Restaurant
Bar/lounge
24-hour room service
Travelling with children
Children stay for free (see details)
Playground
Working away
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Garden
Picnic area
24-hour health club
An indoor pool
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Rollaway beds are available for INR 595 per night
Policies
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Palms Hotel Mumbai
Palms Mumbai
Hotel Royal Palms Mumbai
Royal Palms Mumbai
Palms Hotel Tower And Villas
Palms Hotel Convention Centre
Palms Hotel Hotel
Palms Hotel Mumbai
Palms Hotel Hotel Mumbai
Frequently asked questions
Does Palms Hotel offer free cancellation for a full refund?
Yes, Palms Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palms Hotel?
Yes, there's an indoor pool.
Are pets allowed at Palms Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Palms Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Palms Hotel?
Check-in start time: noon; check-in end time: midnight. Check-out time is noon.
What is there to do at Palms Hotel and nearby?
Palms Hotel has an indoor pool and a 24-hour health club, as well as a picnic area and a garden.
Are there restaurants at or near Palms Hotel?
Yes, there's an on-site restaurant.
What's the area around Palms Hotel like?
Palms Hotel is a short 4-minute walk from Film City and 9 minutes' walk from Sanjay Gandhi National Park.
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Palms Hotel Reviews
Reviews
3.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.8/10
Cleanliness
4.0/10
Staff & service
3.8/10
Property conditions & facilities
Reviews
This review was submitted before 2018 and has not been verified.
4/10 Fair
28 January 2017
Room service is not up to the mark, require kitchen in hotel with 24 hours facility, bath tub was not working,
Water either to hot or to cold
Arpit
This review was submitted before 2018 and has not been verified.
8/10 Very good
5 January 2017
nice Hotel and value for money. Stay was good and comfortable, The staff are very friendly, I am gonna be coming back sooner for sure .
Asif
This review was submitted before 2018 and has not been verified.
2/10 Poor
26 December 2016
Far away from the city... Very bad maintainance ... Good id you want to party with friends.. Big rooms
Verified traveller
This review was submitted before 2018 and has not been verified.
4/10 Fair
14 December 2016
Very poor
The hotel is not in working conditions. There is no restaurant to serve. Food is to be ordered from local restaurants & it is served in plastic bags. Horrible condition & wastage of money
Verified traveller
This review was submitted before 2018 and has not been verified.
2/10 Poor
24 November 2016
It was a terrible experience and will not recommend anyone this hotel. Dont undersatdn how did it get 4 stars. I wont even give 0.4 stars
Verified traveller
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
21 November 2016
Verified traveller
This review was submitted before 2018 and has not been verified.
2/10 Poor
25 September 2015
Hotel is in pathetic state. Its under renovation & I am not sure why they are still accepting bookings. No food, no room service.
Nitin
This review was submitted before 2018 and has not been verified.
4/10 Fair
12 September 2015
Verified traveller
This review was submitted before 2018 and has not been verified.
2/10 Poor
30 August 2015
Expedia makes false promises
I opted for a 5 star hotel and what I got was a sad excuse of a hotel barely more than 1 star... all restaurants closed , property under renovation, water filled carpets, 3-4 dishes in breakfast..
Please do not advertise false deals...this was my last booking with Expedia.
Gaurav
This review was submitted before 2018 and has not been verified.
2/10 Poor
23 August 2015
Refeeque
This review was submitted before 2018 and has not been verified.
4/10 Fair
18 August 2015
no restaurent,taxi,very poor service in this hotel
hotel way road is very bad. no service ex. taxi, auto,restaurent,near by any shops.
Verified traveller
This review was submitted before 2018 and has not been verified.
2/10 Poor
17 August 2015
Most lousy five-star ever rating one star
The most Hari Bol hotel state ever right from the entry to the hotel no one help me whit my bags The rooms were in so poor condition that the Vindell will shaking on the fourth floor the Wi-Fi was not working in the room the restaurant was not working at the hotel the swimming pool was under construction the metal detector did not workThe lift did not work there was fungus growing om de Selinger af te HotelDe Moost dirty corridors De staaf was ok but the rest of the stay in the hotel wash horrible
lasse jonas
This review was submitted before 2018 and has not been verified.
2/10 Poor
11 August 2015
Worst 5 star hotel ever experienced
Worst experience in any 5 star property till today. I do not know why Hotels.com is selling rooms of this hotel.
No cleanlyness, smell in the rooms, no hot water in bathroom, no room freshner in the hotel, telephones are not working at all, power goes frequently and you have to live in the dark for more than 15 minutes each time power goes, lifts dont work most of the time.
Worst breakfast I have ever had in a 5 star hotel. They dont have table salt also to serve you.
Oops my god, it all happened in one night with us and surprisingly we survived.
NEVER GO THIS HOTEL PLEASE.
Jitendra
This review was submitted before 2018 and has not been verified.
4/10 Fair
7 August 2015
Good but far
Too far from city. Property under rennovation. Room is good and staff is helpful
Nitin
This review was submitted before 2018 and has not been verified.
2/10 Poor
10 February 2015
Shocking
I arrived to a hotel that was nothing like any photos had no bar, the place was an hour and a half out of Mumbai. They had the wrong booking and an entire floor of it was on fire. The hotel manager was on her own and did her best to assist me but it was frankly shocking. I refused to check in (another reason being, the booking was wrong and I was going to be kicked out the following day anyway) ... I'm still struggling to get my money back
S
This review was submitted before 2018 and has not been verified.
4/10 Fair
9 December 2014
Intialainen kokemus
Valitettavasti hotelli oli tyypillisesti intialainen, huonolla tavalla. Mikään ei toiminut kunnolla ja varsinkin asioitten korjaus kesti tuskastuttavan kauan tai sitä ei tapahtunut ollenkaan , kuten esim. huoneen suihku. Hotelli sijaitsee kukkulalla keskellä Mumbaita, mutta tie sinne on erittäin huonokuntoinen ja todella masentavien maisemien kautta. Ainakin kolme kilometriä ilman mitään "pysyvää" asutusta. Hotellissa ei tarjota alkoholia ja lähimpiin muihin ruokapaikkoihin oli varmaan neljä kilometriä. Kymmeniltä takseilta kysyttäessä kukaan ei tiennyt hotellia tai missä se on.Valitettavasti en uskalla suositella hotellia oikeastaan kenellekään, jollei halua extreme intialaista kokemusta, ja maksaa siitä ylihintaa.
Juha
This review was submitted before 2018 and has not been verified.
2/10 Poor
7 December 2014
The most horrible experience that you can imagine
The most horrible experience that you can imagine. Right from the check-in to check-out, it was really very poor service. We reached the hotel at 10PM and it took 4 hours to check-in . The staff was completely clueless and helpless. No one from the management was to be seen. The nightmare continued after check-in as the room was non-functional - AC not working, toilet flush not working, shower is only a trickle , kettle doe snot work and so on.
No one picks up the phone at the reception. You are completely helpless and want to run away from this place at the first opportunity and that is what we did even though we paid online for 3 nights
Almost every guest was screaming at the staff at the reception but what can the staff do .. they have no clue how to run a hotel or what is the meaning of customer servive
Rajeev Asija
This review was submitted before 2018 and has not been verified.
2/10 Poor
6 December 2014
Awful services
Very slow service.
Neeraj
This review was submitted before 2018 and has not been verified.
2/10 Poor
6 December 2014
DISASTER- AVOID AT ANY COST
Nothing works in the hotel - the showers don't, the net does not ,the TV in my rom did not. N despite bringing this to the attention of the staff nobody could do anything. N I found that everyone staying there was having similar problems
Sanjib
This review was submitted before 2018 and has not been verified.
2/10 Poor
5 December 2014
dont ever stay at this place
awful stay from the moment I arrived, room not ready (this as at midnight) and staff not sure when, construction in some rooms still incomplete, no internet, no cars available in the morning . So all in all the worst experience I have ever had and the staff not able to respond honestly. I was told wait 5mins whilst room is being made ready and 2 hours later it was still 5 mins, had I had other options I would have left immediately
harpal
This review was submitted before 2018 and has not been verified.
2/10 Poor
20 March 2012
Verified traveller
This review was submitted before 2018 and has not been verified.
6/10 Good
24 February 2012
Verified traveller
This review was submitted before 2018 and has not been verified.
2/10 Poor
19 November 2011
backyard dump
Stay here if you want food poisoning. Food and hygeine here is at a low level, it is not a 3 star at all, more like 1 star at best. The safe in the room did not work, the TV did not work, the electricity was intermittent on some days, need I say more.
The staff, particularly the duty manager are ignorant. I checked out early and had ot relocate to another hotel due to the lousy food qaulity and cleanliness primarily.
paul
This review was submitted before 2018 and has not been verified.
2/10 Poor
8 October 2011
Palms Hotel tower and villas/ Mumbai
Palms Hotell Tower and Villas, er ikke det hotellet som vises på bildene under Hotels.com. Det er nabohotellet, som ligger 1 km unna, men med samme eiere. Palms hotel tower and villas er opprinnelig et gammelt erverdig hotell fra kolonitiden. De røde plysjmøblene fra den gang, brukes ennå. Hotellet bar preg av forfall, det var mugg overalt, og hotellet var under restaurering. Jeg bestilte hotellet pga bassenget. Det var ingen solsenger, og arbeiderne som jobbet på taket glante ned. Bygningsmateriale blåste også ned i svømmebassenget. Inngangspartiet var også fullt med bygningsmaterialer og rot. Hotellet lå en halv time fra kjørbar vei. Det var ingen butikker i nærheten. Hotellet var en stor skuffelse, og jeg følte meg lurt.
Inger S
This review was submitted before 2018 and has not been verified.