8/10 Very good
4 May 2023
Great upsides, some downsides.
The food and service was generally excellent. Parash is the best manager they have, he was brilliant and helped out with things outside his purview all the time when he was on duty. For the event we ran, the service was very good. Sometimes we had to ask for simple things like a whiteboard and whiteboard markers, but the response was prompt. It was nice that hotel offered an airport transfer, but disappointing that it came with a gringo-tax (it was double the cost of requesting a taxi using an app). I found the painting of a naked woman in my room inappropriate. The rooms were nice but the double bed mattress was *extremely* hard. I ended up sleeping in the smaller single bed for my entire stay. The do-not-disturb tag broken and I was disappointed that when I tried to prop it up near the door, it was ignored and housekeeping came anyway. Please pay attention to that. Overall, the grounds are very pretty and spacious, though some parts look a bit run-down.
Verified traveller
6-night business trip
Verified Hotels.com guest review