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Arc House Madrid

1.0 star property
Central hotel connected to a railway/underground station, steps from Puerta del Sol

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Photo gallery for Arc House Madrid

Exterior
Free WiFi, bed sheets
Fridge, microwave
Free WiFi, bed sheets
Interior
In the heart of Madrid, Arc House Madrid offers a warm welcome with free in-room WiFi and express check-out. Discover its convenient location near Gran Via and Plaza Mayor, then unwind with multilingual staff assistance.

Reviews

7.2 out of 10
Good

Popular amenities

  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Air conditioning
  • Communal living room
  • Vending machine
  • Microwave in a common area
  • Fridge in a common area
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • TV in a common area
The current price is NZ$120
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for One bed in a Mix Shared Dormitory for 4 people

One bed in a Mix Shared Dormitory for 4 people

One bed in a Mix Shared Dormitory for 4 people

Highlights

Air conditioning
Heating
3 bathrooms
Daily housekeeping
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for One bed in a Mix Shared Dormitory for 8 people

Free WiFi, bed sheets

One bed in a Mix Shared Dormitory for 8 people

Highlights

Air conditioning
Heating
3 bathrooms
Daily housekeeping
  • Sleeps 1
  • 1 Single Bunk Bed

Basic Triple Room

Highlights

Air conditioning
Heating
3 bathrooms
Wardrobe
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for One bed in a Mix Shared Dormitory for maximum 10 people

Free WiFi, bed sheets

One bed in a Mix Shared Dormitory for maximum 10 people

Highlights

Air conditioning
Heating
3 bathrooms
Daily housekeeping
  • Sleeps 1
  • 1 Single Bunk Bed

Double Room, Shared Bathroom

Highlights

Air conditioning
Heating
3 bathrooms
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for One bed in a Mix Shared Dormitory 12 people

Free WiFi, bed sheets

One bed in a Mix Shared Dormitory 12 people

Highlights

Air conditioning
Heating
3 bathrooms
Daily housekeeping
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for One bed in a Mix Shared Dormitory for 6 people

Free WiFi, bed sheets

One bed in a Mix Shared Dormitory for 6 people

Highlights

Air conditioning
Heating
3 bathrooms
Daily housekeeping
  • Sleeps 1
  • 1 Single Bunk Bed

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Heating
3 bathrooms
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for One bed in a Female Shared Dormitory for 8 people

Free WiFi, bed sheets

One bed in a Female Shared Dormitory for 8 people

Highlights

Air conditioning
Heating
3 bathrooms
Daily housekeeping
  • Sleeps 1
  • 1 Single Bunk Bed

Similar properties

Property entrance

Far Home Atocha

  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
9.0 out of 10, Wonderful, 493 reviews
The price is NZ$121
includes taxes & fees
24 Feb - 25 Feb
Far Home Atocha
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About the area

Map
CALLE DE LA VICTORIA 2, Madrid, Madrid, 28002

What's nearby

  • Puerta del Sol - 1 min walk
  • Gran Via - 7 min walk
  • Plaza Mayor - 8 min walk
  • Prado Museum - 13 min walk
  • Royal Palace of Madrid - 13 min walk

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive
  • Madrid Recoletos Station - 17 min walk
  • Madrid (XOC-Atocha Train Station) - 20 min walk
  • Atocha Cercanías Station - 22 min walk
  • Sol Station - 2 min walk
  • Sevilla Station - 4 min walk
  • Gran Via Station - 7 min walk

Restaurants

  • ‪Museo del Jamón - ‬1 min walk
  • ‪La Carmela - ‬1 min walk
  • ‪Lhardy - ‬1 min walk
  • ‪Cafe & Tapas - ‬1 min walk
  • ‪La Catedral - ‬1 min walk

About this property

Arc House Madrid

You'll be in a fantastic location at Arc House Madrid , only a five-minute walk from Puerta del Sol and Calle de Alcalá. Also, Plaza de Santa Ana and Gran Via are within a short 10-minute walk. Public transportation is only a short walk: Sol Station is 2 minutes and Sevilla Station is 4 minutes.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 23 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 6:00 AM
    • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your passport after booking
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property
    • No alcohol allowed on site

Property amenities

Food and drink

  • Shared microwave
  • Shared fridge

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Television in common areas
  • Communal living room
  • Lockers available

Accessibility

  • Well-lit path to entrance
  • 1 steps to reach property

Room amenities

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • 3 bathrooms
  • Hairdryer (on request)

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Late check-in between 10:00 PM and 6:00 AM can be arranged for an extra charge of EUR 10
  • Late checkout can be arranged for an extra charge of EUR 2 (subject to availability)
  • Towels are available for an extra charge of EUR 3 per person, per stay (or guests may bring their own)

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted. 
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Arc House Madrid Hotel
Arc House Madrid Madrid
Arc House Madrid Hotel Madrid

Frequently asked questions

Are pets allowed at Arc House Madrid ?

Sorry, pets aren't allowed.

Is parking offered on site at Arc House Madrid ?

Sorry, there's no on-site parking at Arc House Madrid .

What are the check-in and check-out times at Arc House Madrid ?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of EUR 2 (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Arc House Madrid ?

No, this hotel doesn't have a casino, but Casino de Madrid (4-min walk) and Casino Gran Via (7-min walk) are both nearby.

What's the area around Arc House Madrid like?

Arc House Madrid is in Madrid Centro, a short 2-minute walk from Sol Station and 7 minutes' walk from Gran Via.

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Arc House Madrid Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Very good
Loraine, 1-night trip

10/10 Exceptional

I had to check in late but the staff made it super easy for me and were very friendly and welcoming
Trent, 1-night trip

2/10 Poor

The property never allowed me to stay they would not open the door worst experience ever
Gabriel, 2-night trip

8/10 Very good

Good hostel experience, unfortunately the other guests in the room were a little obnoxious. . .
Kaila, 3-night trip

2/10 Poor

Noisy and really bad customer/front desk service
Jorge, 1-night trip

8/10 Very good

The first was extremely cheap, and we all just needed to be there for hours (we didn't stay overnight), so we chose a shared room. It is a budget hotel, so yes, it is going to smell funny, the bathrooms won't be very clean and tidy, and you won't have any fancy accommodations, furniture, or pretty much anything else. So it works for us, but I won't stay longer than one night.

2/10 Poor

Very bad and unprofessional service

2/10 Poor

We suffered discrimination in this hostel because we are Iranian and as Iranians we don’t have credit cards on our name. we planning to sue them. As Iranians we are victims of geopolitical pressure not allowing us to have access to international cards and this hostel took our money and rejected us for our lack of rights as Iranians. This is racism at his best
Armand, 1-night trip

2/10 Poor

First off there is NOT A/C in the rooms so having 12 people in a room during 30 degree heat was brutal and what added salt to the wound is that the only source of comfort provided was a wool blanket, as if that would be of use. The mattress is about 2 inches thick and you can feel the metal bars press on your spine as you lay down. Whats worse in the metal bars making the bunk bed are so cheap that when the person on the top or bottom bunk so much as readjusts their sleeping position, it shakes the whole bed. I understand hostel aren’t meant to be luxurious by any sort, but I would describe this experience something closer to psychological torture than a place to stay. At about 5am I gave up on trying to sleep and hung out in the common space until things in the area began to open. The couch was more comfortable than the bed. Would have rather slept on that. The staff was friendly and helpful though.
Zane, 1-night trip

10/10 Exceptional

Agenor, 4-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Naji, 2-night trip

10/10 Exceptional

jorge, 1-night trip

10/10 Exceptional

JORGE ARTURO, 6-night trip

10/10 Exceptional

Luis, 2-night trip

10/10 Exceptional

Tony, 1-night trip

10/10 Exceptional

Alex, 1-night trip

10/10 Exceptional

Joane, 1-night trip

2/10 Poor

JACEK, 1-night trip

6/10 Good

GRUPO EMPRESARIAL, 1-night trip

10/10 Exceptional

Rosa Maria, 1-night trip

10/10 Exceptional

LO MEJOR LOS CHICOS DE RECEPCION
Tony, 1-night trip

10/10 Exceptional

Buenas camas. Muy limpio ,tranquilo y una excelente atención al cliente
José Miguel, 1-night trip

10/10 Exceptional

Nan-Jay, 1-night trip

2/10 Poor

Fatal todo
Nefasta no dejaron quedar a mi hijo por que la reserva la había hecho yo con mi tarjeta , una auténtica vergüenza. No se donde está escrito que uno no pueda reservar un hostal a nombre de otra persona. Y por parte de hotels fatal no quisieron reintegrarnos el dinero se lavan las manos y se tiran la pelota unos a otros
Mónica Patricia, 1-night trip