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Qoya Palace - Machupicchu

3.0 star property
Suburban hotel within easy reach of Aguas Calientes Hot Springs

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Photo gallery for Qoya Palace - Machupicchu

Reception
Fireplace
Standard Triple Room
Living area
Living area
Experience the essence of Aguas Calientes at Qoya Palace - Machupicchu, where you can indulge in English breakfast and take advantage of tour assistance. Relax with coffee/tea in the lobby or store your luggage safely.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry facilities
  • Non-smoking
  • 24/7 front desk
  • Free WiFi

Main amenities (8)

  • Daily housekeeping
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
The current price is NZ$183
12 Jun - 13 Jun

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Private bathroom
Champagne service
Desk
Laptop workspace
Daily housekeeping
Wardrobe
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Double Room

Family Double Room

Family Double Room

Highlights

Private bathroom
Champagne service
Desk
Laptop workspace
Daily housekeeping
Wardrobe
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed

Highlights

Free rollaway/extra beds
Private bathroom
Champagne service
Desk
Laptop workspace
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room

Desk, laptop workspace, free WiFi, bed sheets

Comfort Single Room

Highlights

Private bathroom
Champagne service
Desk
Laptop workspace
Daily housekeeping
Wardrobe
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

Highlights

Free rollaway/extra beds
Champagne service
Desk
Laptop workspace
Daily housekeeping
Wardrobe
  • Sleeps 3
  • 2 Single Beds

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The price is NZ$133
7 Jun - 8 Jun
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About the area

Map
124 Chump'i wiñay, Machu Picchu, Cuzco, 08681

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
  • Aguas Calientes Hot Springs - 12 min walk - 1.0 km
  • Manuel Chavez Ballon Site Museum - 10 min drive - 2.6 km
  • Temple of the Condor - 15 min drive - 3.4 km
  • Temple of the Sun - 15 min drive - 3.4 km

Getting around

  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 47.1 miles/75.7 km
  • Machu Picchu Station - 2 min walk

Restaurants

  • ‪Full House Peruvian Cuisine - ‬4 min walk
  • ‪Mapacho Craft Beer Restaurant - ‬4 min walk
  • ‪Café Inkaterra - ‬1 min walk
  • ‪Inkaterra Restaurant Principal - ‬1 min walk
  • ‪El Antojito Polleria - ‬5 min walk

About this property

Qoya Palace - Machupicchu

Qoya Palace - Machupicchu offers a great location, putting you within a 15-minute walk of Aguas Calientes Hot Springs. Free perks include WiFi and English breakfast daily between 7:00 AM and 9:00 AM.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 11:00 AM; check-in end time: 10:00 PM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 15
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 7:00 AM–9:00 AM
  • Coffee/tea in a common area

What to do

  • Hot springs nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Communal living room

Accessibility

  • Lift
  • Well-lit path to entrance

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))

Food and drink

  • Champagne service

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Optional extras

  • Late checkout can be arranged for an extra charge of PEN 50 (subject to availability)

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20600040139

Also known as

Qoya Palace Machupicchu
Qoya Machupicchu Machu Picchu
Qoya Palace - Machupicchu Hotel
Qoya Palace - Machupicchu Machu Picchu
Qoya Palace - Machupicchu Hotel Machu Picchu

Frequently asked questions

Does Qoya Palace - Machupicchu offer free cancellation for a full refund?

Yes, Qoya Palace - Machupicchu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Qoya Palace - Machupicchu?

Sorry, pets aren't allowed.

Is parking offered on site at Qoya Palace - Machupicchu?

Sorry, there's no on-site parking at Qoya Palace - Machupicchu.

What are the check-in and check-out times at Qoya Palace - Machupicchu?

Check-in start time: 11:00 AM; check-in end time: 10:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of PEN 50 (subject to availability). Contactless social distancing is available.

What's the area around Qoya Palace - Machupicchu like?

Qoya Palace - Machupicchu is a short 2-minute walk from Machu Picchu Station and 11 minutes' walk from Aguas Calientes Hot Springs.

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Qoya Palace - Machupicchu Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Breakfast
Service staff
Train station
Luggage
Mountain
View
Location

What guests liked

  • Breakfast was great with a nice selection of fresh options and a lovely rooftop view. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

4/10 Fair

Poor Services in a Beautiful Clean Hotel

I liked the good location near the train station. But Aguas Calientes is so tiny, you can get anywhere in little time. The entire hotel looks very good, very modern and it is very clean! Their services are terrible, tough: very poor breakfast, very cold room (with no heating at all!), barely running warm water (had to leave the water run until it became warmer). Very kind staff, comfortable lobby. I loved the 7th floor where they served breakfast: stunning views of the Urubamba!
3-night trip

10/10 Exceptional

Stay at hotel !!

Picked a middle of the road hotel and was nice!!
Lawrence, 1-night trip

10/10 Exceptional

Hotel was close to train station and close distance to restaurants and shopping. Service was great.
Fernando, 1-night trip

6/10 Good

This was a decent hotel. The only issue was that most of the staff did not speak much English, making communicating difficult but not impossible. It was right next to the drop-off from the train station, so it took us less than 5 minutes to walk to the hotel once we arrived by rail. The location was great, very central!
Ayesha, 2-night trip

6/10 Good

Basic hotel facility that command a high price only because of the location. The room is very basic with no chair and a single plug. Breakfast is also basic. No room cleaning was offered during out two night stay. Staff were very friendly.
Vineeth, 2-night trip

10/10 Exceptional

Very close to the train station and friendly staff.
somi, 1-night trip

10/10 Exceptional

staff are very friendly and the location is pretty safe and convenient

10/10 Exceptional

Nice stay!

New building, lovely staff, just a 5 minute walk to the bus station for Machu Picchu, and the train station. Breakfast is on their top floor with gorgeous views of the mountains and the Urubamba river.
Rebecca, 2-night trip

10/10 Exceptional

Very friendly hosts. Let usstore our luggage after checkout
patrick, 1-night trip

6/10 Good

Staffs are friendly. Room is clean. Amenities not okay. Near to Peru railway station and reastaurants. I never recommend for breakfast because its old stuff and also not much options.
SELVI, 2-night trip

2/10 Poor

I checked in after an all day excursion in Machu Picchu. My room smelled of urine and the front desk person switched me immediately to a new room. Same smell. She said that it was normal. I checked out and got a different room at a different hotel. I asked her to consider changing the shower curtains as it might’ve been the smell of mildew and urine that was causing that smell. Maybe it was a one-off (or two) and you’ll have better luck, but the hotel was dark as well as my room. The hotel itself looked cold and uninviting.
Rachel, 1-night trip

8/10 Very good

Room was clean and nice. Was a bit worried that it was close to rail but actually heard no noise at all.

10/10 Exceptional

GREAT VALUE/COMFORT FOR A SHORT STAY!

Stayed here for 1 nite for our visit to Machu Pichu and it was great value and comfort. Nothing fancy, but walking distance from the train station and plenty of eateries/stores. They even went to the train station to walk us back to the hotel upon our arrival, so that was super nice after a long trek to MP. (Need to coordinate this service.) The breakfast was nothing to note, but it will do for an early jump up to Machu Pichu. Overall a great value and clean/comfy place. Highly Recommend!
SERJIO C, 1-night trip

10/10 Exceptional

Helpful and friendly. Breakfast made to order!
Michael, 2-night trip

10/10 Exceptional

Really nice hotel close to the train station. The host was absolutely incredible and dis everything in order for us to have a nice experience. I will be back.
Ilinca, 1-night trip

10/10 Exceptional

Excellent service from the staff. Stored our luggage when went up to Machu Picchu and let us use their lobby to wait for our scheduled trains
Miguel, 1-night trip

6/10 Good

The service was very pleasant and helpful. They answered questions and if you needed something they would help out right away. Pleasant family owed hotel. Brunch was real good. Area close to shops.
Martha, 2-night trip

6/10 Good

Just okay

It was fine. The hotel has thin walls so you can hear noise and the hot water wasn’t very hot at all. It’s a greater distance from the train station but that gave us the opportunity to explore areas that aren’t as crowded. The best part of the hotel is the observation room at breakfast!
Nicole, 2-night trip

8/10 Very good

There is no plug for your phone around your bed. There's no ac.. there's a dog from around the property that doesn't let you sleep not their fault Everyone is super nice. A walk to the train station is short.
Nairys Lagos, 1-night trip

10/10 Exceptional

Very Nice experience. Great Shower. lol.
Yaniv, 1-night trip

6/10 Good

Close to train/bus but room is basic: 1 towel, no outlet by bed, rough toilet paper, small counter in bathroom, water not hot enough. Good price though
salina, 1-night trip

10/10 Exceptional

I came with my wife and her mother and we had two rooms. The hotel was extremely clean and recently updated. The staff was some of the best we've experienced in terms of friendlyness and going above and beyond to take care of us. Breakfast on the seventh floor with a panoramic view of the river and mountains was definitely the highlight. Not to mention the price was excellent value. The town is very small so when I say the location is excellent, everything is only a 5 min walk away. Highly recommend
Harvey, 2-night trip

10/10 Exceptional

Over the top customer service

The service was amazing! We only stayed there one night and they included a light breakfast! They offered to store our luggage since we were going to MachuPichu on check-out day. The administrator and the cleaning crew made us feel so at home. They worked really hard to make us feel welcomed and comfortable. I would definitely recommend Qoya Palace!
1-night trip

10/10 Exceptional

Our stay at this hotel was good. It was clean and a small breakfast was provided. There was a language barrier (I speak english) but it was no problem using google translate. Although this hotel is close to the train tracks, once you close the window, the noise is cut out. Also trains didn’t typically run at night.
Isobel, 2-night trip

6/10 Good

Breakfast is not so good.
Yohhei, 1-night trip