Located near a train station, Norseman Hotel is a great choice for a stay in Wick. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Crofters, which serves local cuisine and offers garden views. Other highlights at this eco-friendly hotel include a snack bar/deli, a terrace and a garden. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
48 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 17
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Hiking/biking trails nearby
Working away
Business centre
Meeting rooms
Conference space (258 square feet)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Facilities
2 buildings/towers
Built in 1970
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fireplace in reception
Reception hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Upper floors accessible by stairs only
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Television
Home comfort
Heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top mattress
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/bath combination
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Dining
Crofters – Overlooking the garden, this restaurant specialises in local cuisine. A children's menu is available.
Wickers Bar – This bar serves lunch and dinner.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
Late checkout can be arranged for an extra charge of GBP 25.00 (subject to availability)
Renovations and closures
The property is closed between 24 December and 27 December.
The property is closed: New Year's Eve and New Year's Day.
Children & extra beds
Rollaway beds are available for GBP 25.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10.00 per pet (may vary based on length of stay)
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Norseman
Norseman Hotel Wick
Norseman Wick
Norseman Hotel
Norseman Hotel Wick, Scotland
Norseman Hotel Wick Scotland
Norseman Hotel Wick
Norseman Hotel Hotel
Norseman Hotel Hotel Wick
Frequently asked questions
Is Norseman Hotel currently open?
The property is closed between 24 December and 27 December.
Does Norseman Hotel offer free cancellation for a full refund?
Yes, Norseman Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Norseman Hotel?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Norseman Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Norseman Hotel?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 25.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Norseman Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities such as a picnic area and a garden.
Are there restaurants at or near Norseman Hotel?
Yes, Crofters offers local cuisine and garden views.
What's the area around Norseman Hotel like?
Norseman Hotel is located by the river, a short 5-minute walk from Wick Station and 4 minutes' walk from Old Wick Castle.
Norseman Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
27 October 2024
Catherine
Catherine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
Very comfortable
Friendly and helpful staff and a very comfortable room.
Fiona
Fiona, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 September 2024
Alan
Alan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Grzegorz
Grzegorz, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 September 2024
Last overnight on the 500 mile northern loop
Tony
Tony, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 September 2024
Had a lovely stay. Only issue would be the water pressure for the shower was low. All else very good
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2024
SIMON
SIMON, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 August 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 August 2024
GORDON
GORDON, 4-night trip
Verified Hotels.com guest review
6/10 Good
26 July 2024
Was ok !
Very tired. Breakfast was ok. Staff friendly
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 July 2024
No elevators, rooms upstairs, extremely limited dining options
Kevin
Kevin, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
19 July 2024
Old building but all facilities available. Good for a night stay between travel.
Deena Lin
Deena Lin, 1-night romance trip
Verified Expedia guest review
4/10 Fair
7 July 2024
Poor
Over priced in an old run down town
John
John, 1-night trip
Verified Hotels.com guest review
6/10 Good
22 June 2024
The staff were great, food was good with a relaxing feel in the bar area and the location is good. The hotel could do with a bit of an upgrade as it’s showing it’s age but is ok.
I’ve only given an overall of 3 stars because of the thin walls/floors/ceilings, meaning you can hear every word & noise from the rooms that surround you. I’m not a light sleeper but at one point during the night I was woken up and thought someone was actually in our room the noise was so clear & loud.
This is no reflection on the staff as they try to make your stay as good as possible
Jane
Jane, 1-night romance trip
Verified Expedia guest review
8/10 Very good
22 June 2024
Staff very helpful
Mark
Mark, 2-night romance trip
Verified Expedia guest review
6/10 Good
20 June 2024
The worst part of my stay in this hotel was the surly and unfriendly staff. None of them appeared to be enjoying their work or were interested in providing good quality friendly service to the customer. For this reason, I'll definitely not return. One exception was the housekeeper, who tidied my room - friendly and smiling.
John
John, 3-night trip
Verified Expedia guest review
10/10 Exceptional
19 June 2024
The staff and service were really excellent.
KIRSTY
KIRSTY, 2-night family trip
Verified Expedia guest review
8/10 Very good
18 June 2024
Andrew
Andrew, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 June 2024
Leo
Leo, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
17 June 2024
Claire
Claire, 2-night trip
Verified Hotels.com guest review
4/10 Fair
7 June 2024
Jonathan
Jonathan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 June 2024
John
John, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
3 June 2024
Great location
Good location a we seer heading to John O groat's the following day. Clean comfortable and good value for money.
peter
peter, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 June 2024
Nice people
Cheap and cheerful. Lovely staff. This is my second visit in 5 years
Gary
Gary, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 May 2024
Recent stay
The Norseman Hotel was well located to the train station, a river walk and city centre. The breakfast was good and the meal service was generally good, though if you’re not with a group, make sure to reserve a table at dinner time.