Escape to the serene countryside at Grosvenor Pulford Hotel & Spa, where a coffee shop/cafe, garden, and steam room await. Unwind with aromatherapy treatments or Pilates classes while enjoying British cuisine at one of the two on-site restaurants - guests rave about the helpful staff.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Air conditioning
Bar
Electric vehicle charging point
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Fitness centre
Sauna
Steam room
Hot tub
24-hour room service
Coffee shop/cafe
Massage/treatment rooms
For families (6)
Private bathroom
Television
Garden
Daily housekeeping
Coffee/tea maker
Blackout curtains
The current price is NZ$356
NZ$356
includes taxes & fees
25 Jul - 26 Jul
Room options
Available filters for rooms
Showing 23 of 23 rooms
View all photos for Classic Double Room, 1 Double Bed
Classic Double Room, 1 Double Bed
8.88.8 out of 10
Excellent
21 reviews
(21 reviews)
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Designer toiletries
Bathrobes
Private bathroom
14 sq m
Sleeps 2
1 Double Bed
View all photos for Executive Double Room
Executive Double Room
9.69.6 out of 10
Exceptional
14 reviews
(14 reviews)
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Designer toiletries
Bathrobes
Private bathroom
23 sq m
Sleeps 2
1 Double Bed
View all photos for Superior Double Room
Superior Double Room
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Designer toiletries
Bathrobes
Private bathroom
Sleeps 2
1 King Bed
View all photos for Deluxe Quadruple Room
Deluxe Quadruple Room
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Designer toiletries
Bathrobes
Private bathroom
Sleeps 5
1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed
View all photos for Deluxe Double Room
Deluxe Double Room
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Designer toiletries
Bathrobes
Private bathroom
26 sq m
Sleeps 2
1 Double Bed
View all photos for Deluxe Quadruple Room
Deluxe Quadruple Room
7.67.6 out of 10
Good
5 reviews
(5 reviews)
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Designer toiletries
Bathrobes
Private bathroom
Sleeps 4
1 Double Bed and 2 Single Sofa Beds
View all photos for Deluxe Double Room
Deluxe Double Room
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Designer toiletries
Bathrobes
Private bathroom
Sleeps 2
1 Double Bed
View all photos for Family Room
Family Room
9.89.8 out of 10
Exceptional
8 reviews
(8 reviews)
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Designer toiletries
Bathrobes
Private bathroom
36 sq m
Sleeps 4
1 Double Bed and 1 Single Sofa Bed
View all photos for Executive Double Room
Executive Double Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Designer toiletries
Bathrobes
Private bathroom
Sleeps 2
1 Double Bed
View all photos for Superior Room
Superior Room
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Designer toiletries
Bathrobes
Private bathroom
25 sq m
Sleeps 2
1 King Bed
View all photos for Executive Double or Twin Room
Executive Double or Twin Room
8.48.4 out of 10
Very good
5 reviews
(5 reviews)
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Designer toiletries
Bathrobes
Private bathroom
Sleeps 2
2 Single Beds and 1 Double Bed
View all photos for Family Deluxe Plus
Family Deluxe Plus
Sleeps 2
1 Single Sofa Bed and 1 King Bed
View all photos for Executive Double Room
Executive Double Room
Sleeps 2
1 Double Bed
View all photos for Deluxe Double Room
Deluxe Double Room
Sleeps 2
1 Queen Bed
View all photos for Economy Room
Economy Room
Sleeps 2
1 Double Bed OR 2 Single Beds
View all photos for Superior King Room
Superior King Room
Sleeps 2
1 King Bed
View all photos for Deluxe Spiral Room
Deluxe Spiral Room
Sleeps 2
1 Double Bed
View all photos for Deluxe Family Room
Deluxe Family Room
Sleeps 2
1 Single Bed and 1 King Bed
View all photos for Executive Family Room
Executive Family Room
Sleeps 2
1 King Bed and 1 Single Sofa Bed
View all photos for Four Poster Superior King Room
Grosvenor Pulford Hotel & Spa puts you within a 10-minute drive of Chester Racecourse and Chester City Walls. Guests can visit the spa to be pampered with massages, aromatherapy or manicures and pedicures, and Palm Court Restaurant, one of 2 restaurants, serves British cuisine and is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights. Fellow travellers like the helpful staff and bar.
Languages
English, French, Italian, Polish, Romanian
At a glance
DONE
Hotel size
73 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–9:30 AM
2 restaurants
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children's menu
What to do
Fitness classes
Pilates classes
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Rafting nearby
Working away
Business centre
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Fireplace in reception
Fitness centre
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Outdoor furniture
Accessibility
Lift
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
More
Daily housekeeping
Special features
Spa
Spa By Kasia has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Palm Court Restaurant – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Nelsons Bar – This restaurant specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 20.00 for adults and GBP 10.00 for children
Children & extra beds
Cots/infant beds are available for GBP 10.00 per night
Rollaway beds are available for GBP 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per stay
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Barclaycard
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester
Frequently asked questions
Does Grosvenor Pulford Hotel & Spa offer free cancellation for a full refund?
Yes, Grosvenor Pulford Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grosvenor Pulford Hotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at Grosvenor Pulford Hotel & Spa?
Yes, pets are welcome. There's a charge of GBP 25 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grosvenor Pulford Hotel & Spa?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Grosvenor Pulford Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM.
What is there to do at Grosvenor Pulford Hotel & Spa and nearby?
Have fun with activities such as hiking, mountain biking and rafting, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes and Pilates. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grosvenor Pulford Hotel & Spa also has an indoor pool, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Grosvenor Pulford Hotel & Spa?
Yes, there are 2 on-site restaurants, featuring British cuisine.
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Grosvenor Pulford Hotel & Spa Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Food
Restaurant
Breakfast
Spa
Bar
Lobby
Location
Wedding
What guests liked
The spa facilities were a highlight of the stay, providing a serene escape with a range of treatments that left guests feeling rejuvenated. (30 reviews)
Breakfast was excellent with a good variety of options and delicious food. (21 reviews)
Dining options were fantastic with lovely restaurants serving first-class food and exceptional customer service. (18 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
28 June 2025
Great hotel and stay. Facilities great
Ian
Ian, 1-night trip
10/10 Exceptional
15 June 2025
Bsautiful stay
Leanne
Leanne, 1-night trip
10/10 Exceptional
5 July 2025
Lovely hotel with great service
The hotel was very nice, and the family room we stayed in was large with plenty of space for everything we brought with us for a 5-month old baby.
The staff were excellent and we also dined in Palm Court twice, which has great food and were very accommodating of the baby as well.
Alex
Alex, 2-night trip
10/10 Exceptional
27 May 2025
We had a lovely relaxing 2 day break couldn't have been more spoilt the staff were amazing facilities and grounds were excellent would definitely recommend 👌
Ann
Ann, 2-night trip
10/10 Exceptional
20 May 2025
Great hotel
Great hotel. Sunny day - enjoyed a few drinks in garden, had nice dinner in Nelson’s and a swim with the children. Very pleasant visit.
Verified traveller
1-night trip
10/10 Exceptional
7 July 2025
Very friendly staff at reception, disappointed with spa staff chewing gum and was grumpy as if it was an effort for her to do a massage for us!
Nicki
Nicki, 2-night trip
10/10 Exceptional
21 June 2025
Lovely
Sirish
Sirish, 1-night trip
10/10 Exceptional
31 March 2025
Great stay
Great stay, lovely hotel
Verified traveller
1-night trip
6/10 Good
13 June 2025
Not bad. The spa was excellent and in the sunshine WOW.
But the lack of dining and socialising options, let it down a bit.
Nathan
Nathan, 3-night trip
10/10 Exceptional
7 March 2025
Had brilliant stay excellent food great staff 👍
Gary
Gary, 1-night trip
8/10 Very good
15 April 2025
Lovely hotel.
Lovely hotel with a nice large family room providing plenty of space and comfort. All the staff were great and very approachable.
Craig
Craig, 1-night trip
10/10 Exceptional
6 April 2025
Beautiful 😍
Fantastic place to stay will be staying for longer next time
Stephen
Stephen, 1-night trip
10/10 Exceptional
9 February 2025
Lovely weekend stay, great facilities, food and lovely staff
Claire
Claire, 1-night trip
10/10 Exceptional
2 April 2025
Absolutely worth every penny
Staff welcoming
Room clean
Place its self and grounds stunning
Spa facilities great
Would stop again
Emma
Emma, 1-night trip
10/10 Exceptional
17 April 2025
10/10 stay
Lovely and welcoming hotel. The staff were friendly and very helpful.
If I am ever travelling near there again, I would definitely want to stay there again.
Verified traveller
1-night trip
8/10 Very good
19 April 2025
Mum and daughter break
Lovely hotel with beautiful grounds and gorgeous pool and spa area which was quieter in the evening.
The staff were all very friendly and helpful
Diane
Diane, 1-night trip
10/10 Exceptional
7 January 2025
love this hotel it’s beautiful clean and amazing food
Paul whittaker
Paul whittaker, 1-night trip
10/10 Exceptional
26 January 2025
Lovely hotel
James
James, 1-night trip
10/10 Exceptional
24 February 2025
Fab stay
Wonderful stay hotel is beautiful and the food in the palm restaurant was amazing as was the surroundings
Catherine
Catherine, 1-night trip
10/10 Exceptional
21 January 2025
A beautiful hotel all round inside and outside areas are excellent
Mark
Mark, 1-night trip
10/10 Exceptional
9 April 2025
Visit to the Grosvenor Pulford
This was our third visit to the Grosvenor Pulford we really love this hotel. We enjoyed a delicious meal in the Palm Court restaurant and exceptional customer service.
Our room was spacious and comfortable with lovely views overlooking the gardens.
I would definitely stay here again in the future.
Margaret
Margaret, 2-night trip
10/10 Exceptional
9 April 2025
This is a very nice hotel. My wife and I really enjoyed our 3 night stay. The only downside: service in bar and restaurant a little bit slow. Nothing to worry about though. We’d stop there again.
Richard
Richard, 3-night trip
10/10 Exceptional
21 February 2025
Highly recommended!
Lovely hotel and staff. Fantastic food. Look forward to visiting again.
Verified traveller
1-night trip
8/10 Very good
14 March 2025
Lovely stay
Lovely stay, only downside we didnt have any slippers in our room as was stated we would which would of been helpful when walking to the pool. Breakfast was lovely great choices.
Karen
Karen, 1-night trip
10/10 Exceptional
18 January 2025
Only stayed 1 night for a family birthday enjoyed all aspects of stay