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Relax Inn

2.0 star property
Motel in Rome

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Relax Inn

Front of property
Free WiFi, bed sheets
Lobby
Reception
Free WiFi, bed sheets

Reviews

5.4 out of 10

Popular amenities

  • Non-smoking
  • Free parking
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Coffee/tea in a common area
  • Air conditioning
  • Limited hour front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
TV
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
TV
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Similar properties

Reception

Hampton Inn Rome

Pool
Pet-friendly
Free parking
Free WiFi
9.0 out of 10, Wonderful, (611)
The price is NZ$288
includes taxes & fees
26 Dec - 27 Dec
Hampton Inn Rome
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About the area

Map
145 E Whitesboro St, Rome, NY, 13440

What's nearby

  • Fort Stanwix - 5 min walk
  • Capitol Theatre - 8 min walk
  • Rome Historical Society & Museum - 8 min walk
  • Erie Canal Village - 5 min drive
  • Turning Stone Casino - 15 min drive

Getting around

  • Rome, NY (RME-Griffiss Intl.) - 5 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 46 min drive
  • Utica Station - 18 min drive
  • Rome Station - 22 min walk

Restaurants

  • ‪Wendy's - ‬15 min walk
  • ‪Country Kitchen - ‬3 min drive
  • ‪Franklin Hotel - ‬8 min walk
  • ‪Sugarbeets - ‬16 min walk
  • ‪Copper City Brewing Company - ‬2 min drive

About this property

Relax Inn

Relax Inn is a great choice for a stay in Rome. Guests will have free perks such as WiFi and self-parking.

Languages

English

At a glance

Hotel size

  • 57 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 11:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:00 AM - midnight
  • Front desk staffed during limited hours
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

Services

  • Front desk (limited hours)

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 30 (subject to availability)

Renovations and closures

This property is closed from 28 July 2024 to 27 July 2026 (dates subject to change).

Policies

This property does not have lifts.
This property only accepts cash.

Also known as

Econo Lodge Hotel Rome
Econo Lodge Rome
Relax Inn Rome
Relax Rome
Relax Inn Rome
Relax Inn Motel
Relax Inn Motel Rome

Frequently asked questions

Is Relax Inn currently open?
This property is closed from 28 July 2024 to 27 July 2026 (dates subject to change).
Does Relax Inn offer free cancellation for a full refund?
Yes, Relax Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Relax Inn?
Sorry, pets aren't allowed.
Is parking offered on site at Relax Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Relax Inn?
Check-in start time: 2:00 PM; check-in end time: 11:30 PM. There's a charge of USD 30 for early check-in (subject to availability). Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Relax Inn?
No, this motel doesn't have a casino, but Turning Stone Casino (15-min drive) and Vernon Downs Casino (19-min drive) are both nearby.
What's the area around Relax Inn like?
Relax Inn is a short 3-minute walk from Erie Canalway Trail and 8 minutes' walk from Capitol Theatre.

Relax Inn Reviews

Reviews

5.4

5.6/10

Cleanliness

6.4/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Poor

Beyond poor
We went there and Rome by was under a state of emergency from the tornado we told them we weren’t staying g it was very dangerous concrete all by stairways and everything and they still charged our account never again
Jamie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The pictures on the site were very misleading for this property, as it was run down and unkept. The room wasn't clean, had a broken nightstand, missing light bulbs, dirty floor, etc. The people staying/ living there didn't make us feel like we were in a safe area. When asked for a refund because we decided not to stay, they told me i had to go through Expedia, who then told me i would have to go through them directly. I will be filing a claim on my credit card to recoup the money.
Jennifer, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Very Bad Experience.
I did not stay at the Relax Inn.
William, 1-night trip
Verified Hotels.com guest review

2/10 Poor

First of all the place was for homeless people and people on parole. The staff did not provide any things for the room. They charge more money only payable in cash. $135.00 I had to get another motel I did not want my family staying in that area. Please check your motels/hotels to see if they are safe. Is there any way of getting my money back? i would appreciate it
shirley, 1-night family trip
Verified Expedia guest review

8/10 Very good

Elsie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice over night stay... Exactly what I was looking for...
Marion, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Didn't like anything! Shabby place. Super poor! Noisy at 12:30AM called desk and was told to call 911!!! Really ! Horrible mgmt. Room needs a desparate TOTAL redo. Everything really old. Missing lite switch buttons. Terrible towels. This place has not seen an update in years. Chopped paint with 6 different colored coats of paint. This was once an EconoLodge and "Relax Inn" doesn't apply. New name needs to be the "No Sleep Inn". Should be removed from your hotel choices in Rome, NY until under new mgmt. and TOTAL tear down and rebuild is done.
Nancy, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ron, 1-night trip
Verified Expedia guest review

2/10 Poor

This is a DSS prperty with tenants, hanging around outside. Very sketchy vibes. The furniture inside the room was stained and dirty or broken. Dusty holes in walls in need of several repairs walls are thin.
Crystal, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Our room was really nice and the staff was great
Elsie, 1-night trip
Verified Expedia guest review

2/10 Poor

The staff was horrible made me pay $80 for my service dog they asked for her id and everything I will not be staying there ever again. It’s against the ADA to pay and to ask for ID. The room was dirty, they made us pay for extra towels when I said there was 2 of us
Kelsey, 4-night trip
Verified Expedia guest review

2/10 Poor

Roaches on the table , the bed was covered in stains … it was very awful experience.
Alexis, 2-night romance trip
Verified Orbitz guest review

2/10 Poor

What a dump
This place is a dump. Stay anywhere else. Way over priced.
Christopher, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Didn’t stay here. Too intimidating.
Craig, 1-night trip
Verified Expedia guest review

2/10 Poor

The fact it has more dss people and cops here then wake up with all of these little tiny bugs crawling all over i will never book there again this place is disgusting
Billy, 1-night trip
Verified Expedia guest review

2/10 Poor

Malaz, 1-night trip
Verified Expedia guest review

8/10 Very good

Sylviane, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good place to rest.
Jinette, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Thaddeus, 1-night trip
Verified Expedia guest review

2/10 Poor

Bed bugs in our bed.
Jeramia, 1-night family trip
Verified Orbitz guest review

2/10 Poor

Grossest place ever
It was truly unbelievable how dilapidated, dirty, and disgusting this motel was. From dodgy stains on the sheets and mattress protector, to broken furniture under the stairs, to non-working lights, we moved to a second room that wasn't much better. The floors were filthy, the bathroom tiles were breaking off at the edges, the electrical outlet box was coming out of the wall, and the sheets were clearly cheap consumer from Amazon, plus they were so heavily scented with detergent/softener that my skin started to itch within minutes. I guess I should be grateful they washed them recently? It's clear that this was formerly a budget motel that was never maintained when ownership changed. The manager didn't even care to be on premises when we checked out at 7:30 am. Honestly, a zoning inspector should take a second look at the place; it's a hazard.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Joseph, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

2-night trip
Verified Hotels.com guest review

2/10 Poor

This place (Relax Inn) was so bad forfeited the cost and did not even check in.
James, 1-night trip
Verified Expedia guest review

2/10 Poor

Many questionable stains and a few things were broken. (The curtains, lock on the door, and sprinkler system). If I wasn't so desperate for a place to stay I would have left immediately. Unfortunately every hotel was booked within a 20 mile radius
Joe, 1-night romance trip
Verified Expedia guest review