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Portal House Apartments

3.0 star property
City centre aparthotel, steps from Royal Road

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Portal House Apartments

Garden
Reception
Deluxe Apartment | Private kitchen
Superior Apartment | Living area
Family Room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Spa
  • Airport transfer
  • Parking available
  • Laundry facilities

Main amenities (12)

  • 20 smoke-free apartments
  • Housekeeping (on request)
  • Spa services
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Self-serve laundry
  • Conference space
  • Meeting room
  • Concierge services

Feel at home (6)

  • Children stay free
  • Kitchenette
  • Television
  • Garden
  • Laundry facilities
  • Coffee/tea maker
The price is NZ$204
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free cots/infant beds
  • 80 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
LCD TV
Pillow menu
  • 21 sq m
  • Studio
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Senior Apartment

Senior Apartment | Living area

Senior Apartment

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
LCD TV
Pillow menu
Separate bedroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Large Single Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free cots/infant beds
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Junior Apartment

Premium bedding, minibar, in-room safe, desk

Junior Apartment

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
LCD TV
Pillow menu
Separate bedroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

Similar properties

Garden

Amber Design Residence

Airport transfer
Parking available
Free WiFi
Connecting rooms available
9.8 out of 10, Exceptional, (1002)
The price is NZ$140
includes taxes & fees
23 Dec - 24 Dec
Amber Design Residence
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About the area

Map
10 Swietego Krzyza, Kraków, Malopolskie, 33-332

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Main Market Square - 3 min walk - 0.3 km
  • St. Mary's Basilica - 4 min walk - 0.4 km
  • Cloth Hall - 5 min walk - 0.5 km
  • Wawel Castle - 14 min walk - 1.2 km

Getting around

  • Kraków (KRK-John Paul II - Balice) - 28 min drive
  • Turowicza Station - 8 min drive
  • Kraków Łobzów Station - 13 min drive
  • Kraków Główny Station - 17 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bull Pub - ‬2 min walk
  • ‪House of Beer - ‬1 min walk
  • ‪MoaBurger - ‬1 min walk
  • ‪Milkbar Tomasza - ‬1 min walk
  • ‪METRUM Restobistro - ‬1 min walk

About this property

Portal House Apartments

Portal House Apartments puts you in a great location, within a 15-minute walk of Main Market Square and Wawel Castle. Free perks include WiFi and buffet breakfast daily between 7:00 AM and 10:00 AM. Apartments offer nice touches such as premium bedding, rainfall showerheads and pillow menus. Fellow travellers love the helpful staff.

Languages

English, Polish

At a glance

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Property amenities

Pool/Spa

  • Massages
  • Spa services
  • Sports massages
  • Hot stone massages
  • Deep-tissue massages

Internet

  • Free Wi-Fi, with a speed of 25+ Mbps
  • Free in-room WiFi has a 2-device limit

Parking and transport

  • Off-site parking within 820 ft (PLN 100 per day); booking required
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay for free (see details)
  • High chair
  • Travel cot

Kitchenette

  • Fridge (mini)
  • Microwave
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle

Dining

  • Free buffet breakfast available 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Minibar

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Pillow menu

Bathrooms

  • Shared bathroom
  • Shower
  • Rainfall shower head
  • Shampoo
  • Toilet paper
  • Hairdryer
  • Towels provided
  • Soap

Entertainment

  • 32-inch LCD TV with satellite service
  • Pool or billiards table

Outdoor areas

  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Conference space (377 square feet)

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Housekeeping (on request)
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • In-room massages
  • Banquet hall

Location highlights

  • Near a train station
  • In the city centre
  • In the historical district
  • Near outlet shopping

Things to do

  • Bike rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 rooms
  • Eco-friendly cleaning products provided

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and sports massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of PLN 120 per vehicle (one-way. Maximum occupancy 3)

Parking

  • Parking is available nearby and costs PLN 100 per day (820 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and cash.

Also known as

Portal House Apartments Kraków
Portal House Apartments Aparthotel
Portal House Apartments Aparthotel Kraków

Frequently asked questions

Does Portal House Apartments offer free cancellation for a full refund?
Yes, Portal House Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Portal House Apartments?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by Portal House Apartments?
Yes, an airport shuttle is available. The charge is PLN 120 per vehicle one-way.
What are the check-in and check-out times at Portal House Apartments?
You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Portal House Apartments and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities such as spa services and a garden.
Does Portal House Apartments have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a microwave and a coffee maker.
What's the area around Portal House Apartments like?
Portal House Apartments is in Kraków Old Town, a short 3-minute walk from Main Market Square and 14 minutes' walk from Wawel Castle.

Portal House Apartments Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Richard, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good, so clean and comfortable
Karl, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good location. Short walk from train and bus station. Very helpful front desk staff.
4-night family trip
Verified Hotels.com guest review

8/10 Very good

great location
The Portal House Apartments are so conveniently located in the historic district. Within walking to most places I wished to go. Staff was very helpful and friendly. The only reason for 4, not 5 star rating is that even with an elevator, there were many steps to navigate to get to your room and with heavy luggage, not as easy. My fault, I know for having so much stuff. Breakfast was very nice, Room was comfortable, shower nice and big. Good storage. Clean.
Danielle, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brilliant service, location and space
Iris, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had a wonderful stay at the Portal apartements, much thanks to Rosa and her very good piece of advice on Kraków.
Marit, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Eva Elisabeth, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Long weekend vacation.
The hotel is in an excellent location to the main old town square. The staff are very friendly and made our stay a very good one. The hotel rooms are of a very clean high standard. I would definitely stay here again if I return to Krakow in the future. Kind regards Stephen.
Stephen, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Central location, friendly and helpful staff and the breakfast was really yummy
Colleen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Staff very helpful
Apartment was beautiful
Victoria, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Reception staff were super friendly and helpful Great breakfast. They even made us a packed breakfast when we had an early tour and again when we had an early checkout. So much food Nice comfortable apartment Would stay here again
Tracie, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

One of the better places i stayed at . No complaints whatsoever .
Mariusz, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Taewan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Monika, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Super recommended
Great location, atmosphere and breakfast! The staff are fantastic and super helpful. Will be back
Luis, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Fantastic hotel near to the Station, main square, jewish quarter etc etc
JACQUELINE, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location, nice hotel and staff.
André, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect location in Old Town Krakow, steps from the main square. Spacious & fully equipped room.
Heather, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night Trip for Friends
Lovely, comfortable and spacious apartment in the old town. The reception staff were excellent, and helpful throughout our stay. Thoroughly recommend this accommodation.
Matthew, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

This was a great place to stay. Staff were very sweet and attentive to our needs. Great location to be able to walk old town.
Troy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

In the old town near the town squer
Yariv, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very convenient and beautiful location, good breakfast, nice room design, friendly and helpful staff
Iwona, 3-night family trip
Verified Hotels.com guest review