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Hacienda Uxmal Plantation & Museum

3.5 star property
All-inclusive resort in Uxmal with spa and outdoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hacienda Uxmal Plantation & Museum

Outdoor pool, pool loungers
Garden
Queen Elizabeth & Prince Philip Suite | Living room
Bar (on property)
Body treatments, aromatherapy, body scrubs, facials

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Spa
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Pool bar
  • Room service
  • Babysitting
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is NZ$822
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, Garden View

Superior Room, Garden View

Superior Room, Garden View

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Down duvet
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Jetted Tub

Superior Room, Jetted Tub

Superior Room, Jetted Tub

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

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About the area

Map
At the heart of the archaeological park, Santa Elena, YUC, 97844

What's nearby

  • Uxmal Archaeological Site - 2 min walk
  • Gran Pirámide - 7 min walk
  • Pyramid of the Magician - 9 min walk
  • House of the Turtles - 13 min walk
  • Grutas de Loltún - 3 min drive

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 65 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ppapp Hol Chac - ‬4 min drive
  • ‪Restaurant Bar Cana-Nah - ‬4 min drive
  • ‪Halach Uinic - ‬4 min drive
  • ‪Yax Beh Uxmal - ‬4 min drive
  • ‪Coole Chepa Chi - ‬5 min walk

About this property

Hacienda Uxmal Plantation & Museum

Hacienda Uxmal Plantation & Museum is a great choice for a stay in Santa Elena. Guests can visit the spa to indulge in massages, aromatherapy or manicures and pedicures, and Mexican cuisine is served at RESTUARANTE UXMAL, which is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights at this all-inclusive resort. Fellow travellers love the helpful staff.

All-inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, Spanish

At a glance

Hotel size

  • 67 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 11 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Ecotours
  • Hiking/biking trails
  • Cave exploring nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1950
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Mosquito nets
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Banquet hall
  • Colonial architecture

Accessibility

  • Wheelchair-accessible

Room amenities

Be entertained

  • 29-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Furnished patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

RESTUARANTE UXMAL – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 200 to 250 for adults and MXN 200 to 250 for children
  • Airport shuttle service is offered for an extra charge of MXN 4100.00 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 12 costs MXN 5000.00 (return)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hacienda Hotel Uxmal
Hacienda Uxmal Plantation Museum Resort Santa Elena
Uxmal Hacienda Hotel
Hacienda Uxmal Plantation Museum Hotel
Hacienda Plantation Museum Hotel
Hacienda Uxmal Plantation Museum Resort
Hacienda Plantation Museum
Hacienda Uxmal Plantation Museum Santa Elena
Hacienda Uxmal Plantation Mus
Hacienda Uxmal Plantation Museum
Hacienda Uxmal Plantation & Museum Resort
Hacienda Uxmal Plantation & Museum Santa Elena
Hacienda Uxmal Plantation Museum All Inclusive
Hacienda Uxmal Plantation & Museum Resort Santa Elena

Frequently asked questions

Does Hacienda Uxmal Plantation & Museum offer free cancellation for a full refund?
Yes, Hacienda Uxmal Plantation & Museum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hacienda Uxmal Plantation & Museum?
Yes, there's an outdoor pool.
Are pets allowed at Hacienda Uxmal Plantation & Museum?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hacienda Uxmal Plantation & Museum?
Yes, there's free self parking.
Is an airport shuttle service offered by Hacienda Uxmal Plantation & Museum?
Yes, an airport shuttle is available. The charge is MXN 4100.00 per vehicle one-way.
What are the check-in and check-out times at Hacienda Uxmal Plantation & Museum?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing is available.
What is there to do at Hacienda Uxmal Plantation & Museum and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hacienda Uxmal Plantation & Museum also has a fitness centre and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Hacienda Uxmal Plantation & Museum?
Yes, RESTUARANTE UXMAL offers Mexican cuisine.
Does Hacienda Uxmal Plantation & Museum have any outdoor private spaces?
Yes, every room features a furnished patio.
What's the area around Hacienda Uxmal Plantation & Museum like?
Hacienda Uxmal Plantation & Museum is a short 2-minute walk from Uxmal Archaeological Site and 9 minutes' walk from Pyramid of the Magician.

Hacienda Uxmal Plantation & Museum Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

marilyn, 1-night trip
Verified Hotels.com guest review

6/10 Good

The property is very beautiful, so no complaints there. However, the WiFi never worked and the room had a TV with only two channels and both had some much noise that they were impossible to watch. Due to the limited dining choices on the property (they only serve breakfast from 7-10 am), we had to eat once across the highway at a very overpriced location. If you have a car, I would recommend driving to Santa Elena or Ticul to find dining options.
Jose, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent location across from Uxmal ruins. Very interesting history of the Hacienda as well, including famous people such as Queen Elizabeth who stayed there! Breakfast was delicious and pool cocktails were also great. Grounds are beautiful and filled with colorful birds. Staff was accommodating. Don't expect uber modern luxury.
Karina, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Exceptional Hotel Walk to Uxmal
Loved everything about this hotel. Service was exceptional, warm and helpful. Spacious, lovely room and grounds. Enjoyed reading about the history of the hacienda. Especially appreciated that we could walk a very short distance to Uxmal ruins so we were able to beat the crowds. Breakfast at the hotel had a great selection. Had to walk a short distance for lunch and dinner but enjoyed the food at both of the meals. Highly recommend this hotel.
Donna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful site. Right adjacent to Archeological Park.
Robert T, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Quiet and safe place, located very close the Uxmal ruins. Very nice old Hacienda, with lovely gardens and surrounded by nature. Our room had a fantastic view of the adjacent green areas. Bathroom with tub was in excellent condition. Be aware that dinner and lunch are held in the restaurant that is slightly farther from hotel, near the entrance to Uxmal; you'll will need to drive but it's no big deal. Also, pool is not heated. Overall, great experience. We will definitely go back.
Erika, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Louis, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Right next to Uxmal, walk to the awesome pirámides!!! This place is pretty cool, old hacienda NICE!!!!
Arturo, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Weekend Retreat
Super relaxing weekend getaway from Merida. Rooms really nice, lots of outdoor seating. Pool was great. Not many dining options around. Breakfast at hotel was quite good. Will definitely come stay again.
Blair, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful property. The only negative was the lack of a currency exchange which was advertised on the website. Pesos are very hard to find.The manager, Biensur, was very helpful
Robert, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The best!!!
It’s always wonderful. Our 8th time there. Everyone is friendly. The place is beautiful and tranquil.
Robert, 4-night trip
Verified Hotels.com guest review

8/10 Very good

The Hacienda Uxmal is beautiful, charming, comfortable and clean. It is a perfect location to stay as you explore the Uxmal Ruins and travel the Ruta Puuc.
Barbara, 2-night family trip
Verified Expedia guest review

4/10 Fair

Advertised wifi but it was barely good enough for email. Service dropped every 30 seconds regardless of which router on the property you sat next too. No bicycles as advertised. Restaurant is only open for breakfast. You have to cross a dangerous road in the dark to get to the only restaurant that's open at the resort by the ruins. Property itself is beautiful and the pool is very nice. We left a day early because without wifi I couldn't work and my wife couldn't study. Property told us they'd give a refund for the 2nd night but have only gotten a run around from them and Expedia who each blame the other but neither will call the other and leave me as the middle man between what he said and what she said. Would not stay there again.
David, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful historic site. The Chocolate Plantation and Uxmal site is within walking distance and worth the visit.
margarita, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not a 4 star
Our last stay was early 2020 before the pandemic. Now it's minimalist There is no lunch or dinner service There is only breakfast service by the pool There is no lunch or dinner available requiring you to walk or drive across the highway or down the road No welcome drink, as advertised If television is important, forget it. Only 3 snowy channels with an antenna, not satellite, as advertised Some rooms have a safe, others do not, so you may want to check/specify when booking The staff is friendly and attentive.
Rodney S, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Judy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Orbitz guest review

10/10 Exceptional

Julian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Fatima, 1-night trip
Verified Expedia guest review

8/10 Very good

We enjoyed our stay at The Hacienda. Our rooms were clean, the bedding was great, and staff was courteous and helpful, but they allowed a family to play ball in the pool. This family was playing rough and tangled my 5-year-old in their playful brawl. My husband asked them to be careful but they continued. There was enough staff around to notice and no one jumped in to stop them. It was a shame. It made my experience unpleasant especially since I mentioned it to the reception and the family continued their game with a ball the next day. I didn’t bother to enter the pool again.
Carmellia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Everyone is so nice and welcoming. This hotel is quiet at night and a hidden gem in the middle of a busy city. Love the pools and welcome drink as well. My wife loves it as well
David, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location to visit Uxmal
JUAN PABLO, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely
Lovely, quiet hacienda with beautiful pool. No fridge or Wi-Fi in room but otherwise excellent
ROBERT, 2-night trip
Verified Hotels.com guest review