No staff for late-night arrivals; call ahead for special handling (try not to be late; limited outdoor lighting). Hotel is in tiny part of small town; not much around (few residential houses and park); requires a lot of navigation from Autobahn (not "easy-on/easy-off"). Rooms and hotel are very basic; nightly price is therefore also lower. Room is only where you'll want to sleep and shower; no reason you'll want to stay in the room if you can find any reason to be elsewhere. Breakfast is buffet style and very simple (bread, basic meats, basic cheeses, butter, jelly, jogurt, basic juices, coffee, tea, cereal, etc.). No reason you'll want to stay in dining area more than necessary. Very basic and simple. Can't imagine anyone would specifically go to this hotel for the "spa" or for the "wellness area." Outdated by 2-3 decades; simply doesn't compete with other "wellness hotels". For the low nightly rates, it's probaby a bonus that there's even a spa, so just see it as a "free" extra. I opted not to use the wellness facilities even though I came prepared with extra time to spend there. I came for business reasons, but I made sure any extra time I had for leisure was spent OFF the hotel premises. Hotel staff is hardly ever at front desk, but they are quick to come whenever you call them. Be sure to speak good german, since they will all have trouble speaking english. Not very friendly if you have a special request or need their help with something. Just expect the basics here.