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Shangri-La Chengdu

5.0 star property
Luxury Chengdu hotel with full-service spa, connected to a shopping centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shangri-La Chengdu

Front of property
Deluxe Room, 1 King Bed, City View
Exterior
Horizon, Room, 1 King Bed, River View | Staircase
Indoor pool, pool loungers

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Non-smoking
  • Spa
  • Gym
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Separate bath and shower
  • Separate sitting area
The price is NZ$204
includes taxes & fees
20 Jan - 21 January 2025

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Deluxe Room, 2 Single Beds, River View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon, Room, 2 Single Beds, River View

Horizon, Room, 2 Single Beds, River View

Horizon, Room, 2 Single Beds, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
  • 48 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
  • 48 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Horizon, Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
  • 48 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
  • 96 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Panda Family Friendly Room

Premium bedding, minibar, in-room safe, desk

Panda Family Friendly Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite

Premium bedding, minibar, in-room safe, desk

Club Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City-view Queen Room

Premium bedding, minibar, in-room safe, desk

Deluxe City-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Modern City Deluxe Executive Room - River-View (Double Bed)

Premium bedding, minibar, in-room safe, desk

Modern City Deluxe Executive Room - River-View (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River-view Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe River-view Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Apartment - 1-Bedroom

Premium bedding, minibar, in-room safe, desk

Superior Apartment - 1-Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment - 2-Bedroom

Premium bedding, minibar, in-room safe, desk

Deluxe Apartment - 2-Bedroom

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room - River-View (2 Beds)

Premium bedding, minibar, in-room safe, desk

Deluxe Room - River-View (2 Beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Octonauts Theme Family Room

Premium bedding, minibar, in-room safe, desk

Octonauts Theme Family Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite With River View

Premium bedding, minibar, in-room safe, desk

Suite With River View

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Apartment - 2-Bedroom

Premium bedding, minibar, in-room safe, desk

Superior Apartment - 2-Bedroom

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Panda Family Paradise Room

Premium bedding, minibar, in-room safe, desk

Panda Family Paradise Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River-view Queen Room

Premium bedding, minibar, in-room safe, desk

Deluxe River-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room - City-View (2 Beds)

Premium bedding, minibar, in-room safe, desk

Deluxe Room - City-View (2 Beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Suite

Living area

Premier Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Shangri-La Suite

Premium bedding, minibar, in-room safe, desk

Shangri-La Suite

  • Sleeps 3
  • 1 King Bed

Similar properties

View from room

The Ritz-Carlton, Chengdu

Pool
Spa
Free parking
Free WiFi
9.6 out of 10, Exceptional, (269)
The price is NZ$218
includes taxes & fees
19 Jan - 20 January 2025
The Ritz-Carlton, Chengdu
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About the area

Map
9 Binjiang Dong Road, Chengdu, Sichuan, 610021

What's nearby

  • Sichuan University - 10 min walk
  • Taikoo Li Shopping Center - 18 min walk
  • Chengdu IFS - 3 min drive
  • Tianfu Square - 4 min drive
  • People's Park - 4 min drive

Getting around

  • Chengdu (CTU-Shuangliu Intl.) - 25 min drive
  • South Railway Station - 16 min drive
  • Hongpailou Railway Station - 18 min drive
  • Chengdu Railway Station - 20 min drive
  • Niuwangmiao Station - 13 min walk
  • Dongmen Bridge Station - 17 min walk
  • Xinnanmen Station - 19 min walk

Restaurants

  • ‪廊桥酒吧 - ‬2 min walk
  • ‪The Bridge - ‬2 min walk
  • ‪星巴克 - ‬1 min walk
  • ‪井介 - ‬2 min walk
  • ‪尚古酒吧 - ‬3 min walk

About this property

Shangri-La Chengdu

Shangri-La Chengdu is a great choice for a stay in Chengdu. You can visit the spa to be pampered with massages, body wraps or aromatherapy, and Shang Palace, one of 2 restaurants, serves lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour health club. Public transportation is close by: Niuwangmiao Station is only 13 minutes on foot.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 593 rooms
  • Arranged over 36 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Express check-in/out available
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (32292 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • 24-hour pool access
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 85
  • Wheelchair-accessible concierge desk
  • Accessible bath
  • Doorbell and phone notifications

Room amenities

Be entertained

  • DVD player
  • 42-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Shang Palace – This restaurant serves lunch and dinner.
Cafe Z – Overlooking the garden, this seafood restaurant serves breakfast, lunch and dinner. Open daily.
Lobby Lounge – On-site lobby lounge. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Eve (24 December) gala dinner per adult: CNY 999
  • Christmas Eve (24 December) gala dinner per child: CNY 299 (from 3 to 5 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 145.75 per person

Children & extra beds

  • Rollaway beds are available for CNY 408.0 per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Chengdu Shangri-la
Chengdu Shangri-la hotel
hotel Shangri-la Chengdu
Shangri-la Chengdu
Shangri-la Chengdu hotel
Shangri-la hotel Chengdu
Shangri La Chengdu
Shangri La Hotel Chengdu
Shangri La Chengdu
Shangri-La Chengdu Hotel
Shangri la Hotel Chengdu
Shangri-La Chengdu Chengdu
Shangri-La Chengdu Hotel Chengdu

Frequently asked questions

Does Shangri-La Chengdu offer free cancellation for a full refund?
Yes, Shangri-La Chengdu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Chengdu?
Yes, there's an indoor pool and a children's pool. Guests have 24-hour pool access.
Are pets allowed at Shangri-La Chengdu?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Shangri-La Chengdu?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Shangri-La Chengdu?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Shangri-La Chengdu and nearby?
On-site recreation at Shangri-La Chengdu includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Shangri-La Chengdu also has an indoor pool and a 24-hour health club, as well as a sauna.
Are there restaurants at or near Shangri-La Chengdu?
Yes, there are 2 on-site restaurants, featuring garden views.
What's the area around Shangri-La Chengdu like?
Shangri-La Chengdu is in Chengdu City Centre, a short 10-minute walk from Sichuan University and 18 minutes' walk from Taikoo Li Shopping Center.

Shangri-La Chengdu Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Clive, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Stay at Shang!
Great Location. Big and Clean Room with a spectacular view of the river and the bridge. Great Breakfast and services. Nothing wrong with my stay. Two Thumbs up!
Bing Ee Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yulin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Good location and service; water pressure is excellent for shower
Hanze, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We checked in twice this week by Front Desk Yvonne Liu - she provided exceptional service and prioritizes customer. Bellman Ma also exceptional service attentive and helpful. Overall pleasant stay with staff and service. Would have appreciated clean windows to view the garden view clearly.
Yun Ling, 1-night family trip
Verified Expedia guest review

8/10 Very good

We checked in twice this week with Front desk Yvonne Liu. Exceptional service by prioritizing customer. Bellman Ma exceptional service as well attentive and helpful. It was a pleasant stay with staff and service. We stayed at garden view room and would have appreciated the windows to be clean to enjoy the view clearly.
Yun Ling, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location, nice for walking along the river walkways, lots of restaurants and bars in the area , coffee shops around also.
James, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

8/10 Very good

this is a very large hotel. Not very exciting and the rooms were dated
Margarethe, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and friendly staff.
Ramkartik, 2-night family trip
Verified Expedia guest review

8/10 Very good

Good overall
Choi, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Due to some exhibitions whole lobby area disturbed
Sharvan, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was ok
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

So Great Hotel!
I stayed this since 2013. Up till now, they keep the same quality of service with good F&B.
KAR KIT, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Kangming, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Titus, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shangri-La does it right.
I highly recommend staying in a room with business lounge access. They provide a buffer breakfast, afternoon tea and buffer happy hour. A lovely stay.
SANDRA, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

React and solve the issue promptly. Staffs are pleasant and helpful. Food is good and fresh.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Horizon Club is a Must have to differentiate from other hotels and service..
Renee, 6-night romance trip
Verified Expedia guest review

4/10 Fair

Charge assessed by hotel after I returned to U.S.
We stayed at Shangri La Chengdu on March 27th, 2018. The stay was pleasant and the staff was very nice, as with most Shangri La hotels. We were also informed at check-in that the first round of the mini bar was free. We used the mini bar accordingly and there was no charge. We traveled to another city for 4 days and returned back to the same Shangri La hotel. This time, although we reserved the same club room, the room was a grade lower. No electric curtains, towels for only one person, etc. When I asked if the first round of mini bar would be free, I can tell that the staff reluctantly said yes. We used the mini bar slightly, just a little snack for my son. There was no mention of any charges for the mini bar at check out. However, Shangri La charged me $21 after I returned to the state. When I sent an email expressing the inappropriateness of the $21 charge. No response from the hotel. It's not so much the $21. It is the lacked of proper notice at check out and a lacked of professionalism. Basically, we had no say. I've traveled the world. This is not how other Shangri la hotels behave. Very disappointing.
Kevin, 1-night trip
Verified Expedia guest review

8/10 Very good

Quality consistent but sometimes it is difficult to get a taxi at the hotel.
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended
We enjoyed our visit to the Shangri-la very much. The staff upgraded our two rooms to a family suite which was a wonderful surprise. The hotel was clean and situated in a perfect location. We enjoyed the lounge for happy hour and the breakfast had an endless selection of foods from all over the world.
Verified Hotels.com guest review

10/10 Exceptional

Clean hotel
Clean room, good Western food selection, close to nearby attractions.
Jeff, 3-night trip
Verified Orbitz guest review

6/10 Good

Fair and too commercial
It was ok, but too commercial. I booked two rooms, and requested a connected room, but the hotel did not aware that I have made the request when booking. Anyway, connected room was not available, and reception kept asking me to upgrade, but I rejected, then, the reception offered me another upgrade package which including breakfast, but it was expensive, so, I rejected again! I just felt too commercial! The hotel was a bit old, but location is convenient.
Verified Hotels.com guest review

10/10 Exceptional

Delightful and friendly
The room and facilities were wonderful and the staff could not have been more helpful and attentive.
Nicholas, 3-night family trip
Verified Hotels.com guest review