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Enjoy Pucon

3.0 star property
Pucón beachfront hotel with 3 outdoor pools and spa

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Photo gallery for Enjoy Pucon

Breakfast, lunch and dinner served
3 outdoor pools
Terrace/patio
Terrace/patio
Breakfast, lunch and dinner served
Nestled by the lake, Enjoy Pucon offers a rejuvenating retreat with a breakfast buffet and spa treatments like manicures and facials. With 3 outdoor pools, free in-room WiFi, casino gaming tables for those feeling lucky and an on-site restaurant offering lunch and dinner options.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Airport transfer
  • Casino
  • Gym
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Casino
  • Restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Ski storage
  • Ski passes
  • Health club
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is NZ$209
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (Quadruple Room)

Suite (Quadruple Room)

Suite (Quadruple Room)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Double Room (Matrimonial)

Superior Double Room (Matrimonial)

Superior Double Room (Matrimonial)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room (Matrimonial)

Standard Double Room (Matrimonial)

Standard Double Room (Matrimonial)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Minibar, in-room safe, free WiFi, bed sheets

Superior Quadruple Room

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Triple Room

Minibar, in-room safe, free WiFi, bed sheets

Superior Triple Room

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Map
Clemente Holzapfel 190, Pucón, Araucania, 4920000

What's nearby

  • Enjoy Pucon Casino - 1 min walk - 0.1 km
  • Pucon Beach - 3 min walk - 0.3 km
  • La Poza - 6 min walk - 0.6 km
  • Museo Mapuche Pucon - 9 min walk - 0.8 km
  • Cascadas de Rio Turbio - 4 min drive - 2.9 km

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪Cassis - ‬4 min walk
  • ‪Open Pucon - ‬3 min walk
  • ‪Cafe Berlin Pucon - ‬3 min walk
  • ‪El Camino - ‬3 min walk
  • ‪Kuchenladen - ‬5 min walk

About this property

Enjoy Pucon

Enjoy Pucon is a great choice for your beach stay in Pucón. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Swedish massages, facials and body treatments. Restaurante Rangue serves breakfast, lunch and dinner, and the bar is a great place to grab a drink. Other highlights at this Colonial hotel include a casino, a health club and a fitness centre.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 151 rooms

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 4 AM
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 25 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • On-site parking includes off-street options
    • Free off-site parking within 656 ft

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • On the beach
  • Ski passes
  • Horse riding nearby
  • Ski runs nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Ski storage

Facilities

  • Garden
  • Terrace
  • Communal living room
  • Health club
  • 3 outdoor pools
  • Casino
  • Full-service spa
  • 28 casino gaming tables
  • 519 casino slot machines
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Banquet hall
  • Reception hall
  • Colonial architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 70
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 80
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Front entrance ramp
  • Well-lit path to entrance
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA KALÜL. Services include Swedish massages, facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Restaurante Rangue – This family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Bar Rangue – On-site bar. Open daily.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • A damage deposit of CLP 80000 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge of CLP 16000 per person (one way)

Children & extra beds

  • Airport shuttle for children between the ages of 4 and 12 costs CLP 16000 (one-way)

Pets

  • Service animals exempt from fees
  • Pet deposit: CLP 142800 per stay
  • Pets are allowed for an extra charge of CLP 30000 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • The seasonal pool is open from December 15 to March 15
  • Guests under 14 years old are not allowed in the health club or fitness facility, and guests under 18 years old are only allowed in the health club and fitness facility with adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Enjoy Hotel
Enjoy Hotel Pucon
Enjoy Pucon
Enjoy Pucon Gran Hotel Pucon
Enjoy Gran Hotel
Enjoy Pucon Gran Pucon
Enjoy Gran

Frequently asked questions

Does Enjoy Pucon offer free cancellation for a full refund?

Yes, Enjoy Pucon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Enjoy Pucon?

Yes, there are 3 outdoor pools. Guests have pool access from 9:00 AM to 8:00 PM.

Are pets allowed at Enjoy Pucon?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 25 kg per pet. There's a charge of CLP 30000 per pet, per day, and there's also a deposit of CLP 142800 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Enjoy Pucon?

Yes. Parking spaces may be limited.

Is an airport shuttle service offered by Enjoy Pucon?

Yes, an airport shuttle is available. The charge is CLP 16000 per person one way.

What are the check-in and check-out times at Enjoy Pucon?

Check-in start time: 4 PM; check-in end time: 4 AM. Check-out time is noon. Contactless check-out is available.

Is there an on-site casino at Enjoy Pucon?

Yes, there's a casino, featuring 519 slot machines and 28 gaming tables.

What is there to do at Enjoy Pucon and nearby?

Have fun with nearby winter activities such as skiing. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Enjoy Pucon also has a casino, a seasonal outdoor pool and a health club, as well as spa services and a garden.

Are there restaurants at or near Enjoy Pucon?

Yes, there's an on-site restaurant, Restaurante Rangue.

What's the area around Enjoy Pucon like?

Enjoy Pucon is a short 1-minute walk from Enjoy Pucon Casino and 3 minutes' walk from Pucon Beach.

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Enjoy Pucon Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The perfect mix of modern and history
Nice hystorical hotel with a fantastic SPA
Fernando Rodrigo, 1-night trip

8/10 Very good

I like the location with beautiful view, near to many thing such restaurants, stores and grocerys, very Nice place with good breakfast every morning. Not like: the restaurant is básic with a simple menu options and expensive for what they offer and service. Also the room service close so early at the night.
Ernesto, 2-night trip

6/10 Good

-The staff is not friendly -I paid extra taxes ( in expedia was included when i arrived to the hotel they ask me to pay the taxes) -Nice view from the hotel -The hotel is a bit old
Amina, 1-night trip

8/10 Very good

Old star coming back
Couple for 1 week and see around Pucon & Villarica! The Hotel was fine in the center of town! I was here 20 years ago when is was the Gran Hotel Pucon. Enjoy is making the hotel grand again, slowly but steady my Room 422 was spectacular with lake view! Yes definitely would come back!! Ahh break fast was adequate and need improvement
Victor, 7-night trip

8/10 Very good

Location and view is fabulous! The lobby staff is efficient and friendly! The new upgraded rooms are great and very comfortable! Unfortunately, the quality of the food offered at the breakfast buffet, and the service is truly lacking! I’d pay more for the accommodation if they could make the breakfast experience a good one!!
YVONNE, 4-night trip

4/10 Fair

Bad experience not worth the price
We had a very disappointing stay at this hotel. Upon arriving at 1 pm after a long trip, we were informed that check-in was only available after 4 pm. When we asked if they could call us in case a room became available earlier, the receptionist rudely declined, stating that she was too busy handling check-outs to make such calls. Once we were finally able to check in, the bathroom in our room had a terrible odor. We went to the lobby to report the issue, and the staff’s initial response was, “Is it that bad?” Eventually, they sent housekeeping, who suggested changing rooms. We didn’t receive our new room until almost 6 pm. The breakfast was another major letdown. The quality was poor, and one day many items ran out—no eggs, no ham, nothing worthwhile. I’ve attached a photo to illustrate the situation. While the hotel’s location was convenient, and the valet and luggage staff were helpful, everything else was subpar. Overall, the experience was far from what we expected for the price. Definitel not worthy
Maria, 3-night trip

4/10 Fair

Poor conditions and ugly staff …
CARLOS, 6-night trip

8/10 Very good

Para uma primeira vez, valeu a pena.
Atendimento cordial e profissional. Achamos que havia muito barulho e ruído que ouvíamos apartir do quarto. Banheiro mal cheioroso, suspeito que devido ao refluxo da tubulação de esgoto. As instalações são bacanas! Vista para o lago espetacular! Poderia ter mais elevadores 2 apenas parecem insuficientes. Café da manhã bom, além da excelente localização. Não usamos piscina. Só o restaurante uma vez.
Luis Gustavo, 3-night trip

10/10 Exceptional

Marcelo, 1-night trip

6/10 Good

Adams, 2-night trip

6/10 Good

Property needs a facelift. Not all floors are equal in condition. Quite disappointing for the beautiful area.
1-night trip

10/10 Exceptional

Sergio, 3-night trip

10/10 Exceptional

Angel, 2-night trip

10/10 Exceptional

Fang, 2-night trip

10/10 Exceptional

Excelente
paola, 1-night trip

10/10 Exceptional

Excelente personal
Personal muy amable y proactivo. La infraestructura necesita una remodelación
Hugo, 1-night trip

8/10 Very good

Felipe, 3-night trip

2/10 Poor

Francesco, 3-night trip

8/10 Very good

Tâmisa, 3-night trip

10/10 Exceptional

Otima estadia
excelente , embora antigo o hotel esta muito bem mantido , localizacao excelente , cafe da manha buffet excelente , quartos amplos , roupa de cama excelente
jose luiz, 2-night trip

10/10 Exceptional

Tudo muito bom
foi tudo muito bom , embora antigo o hotel esta bem mantido
jose luiz, 1-night trip

10/10 Exceptional

3-night trip

10/10 Exceptional

ABIGAIL, 1-night trip

8/10 Very good

Marcelo, 1-night trip

10/10 Exceptional

Excelente
Hotel antiguo pero muy bueno y muy bien ubicado Personal agradable y Excelentes vistas
Jaime, 1-night trip