The Palms Turks and Caicos

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Overview of The Palms Turks and Caicos

The Palms Turks and Caicos

5.0 star property
5-star beachfront resort with spa, near Grace Bay Beach

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Grace Bay Beach, Providenciales, Providenciales
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Beach sun loungers
  • Beach towels
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Microwave
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Grace Bay Beach - 1 min walk
  • The Regent Village Shopping Mall - 3 min drive
  • Coral Gardens Reef - 7 min drive
  • Royal Flush Gaming Parlor - 6 min drive
  • Pelican Beach - 6 min drive
  • Leeward Beach - 8 min drive
  • Turtle Cove - 8 min drive
  • Long Bay Beach - 16 min drive
  • Chalk Sound - 24 min drive
  • Sapodilla Bay - 16 min drive

Getting around

  • Providenciales Intl. Airport (PLS) - 16 min drive

About this property

The Palms Turks and Caicos

At The Palms Turks and Caicos, you can hit the beach to get a beach massage or relax in a sun lounger, plus you'll be just steps from Grace Bay Beach. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Dining choices include 2 restaurants and the 3 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious resort include a free kid's club, a poolside bar, and a fitness center. Fellow travelers say great things about the beach location and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 166 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - 5:30 AM
  • Express check-in/out
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Taking the kids

  • Free children's club
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Pilates classes
  • Yoga classes
  • Sailing
  • Scuba diving
  • Snorkeling
  • Shopping
  • Golfing nearby
  • Parasailing nearby
  • Windsurfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Roll-in shower
  • Handrails in stairways
  • Wheelchairs available on site
  • Visual fire alarm
  • Well-lit path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • LED television
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Desk chair

Food and drink

  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The Spa at the Palms has 12 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna and a spa tub.

Guests under 13 years old are not allowed in the spa.

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 13 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Regent Palms
Regent Palms Condo
Regent Palms Condo Providenciales
Regent Palms Providenciales
Palms Turks Caicos Hotel Providenciales
Palms Turks Caicos Hotel
Palms Turks Caicos Providenciales
Palms Turks Caicos
Regent Hotel Providenciales
The Palms, Turks And Caicos Providenciales
Turks Caicos Palms
The Regent Palms Hotel Providenciales
The Palms Turks Caicos
The Regent Palms
Palms Turks Caicos Resort Providenciales
Palms Turks Caicos Resort
The Palms Turks and Caicos Resort
The Palms Turks and Caicos Providenciales
The Palms Turks and Caicos Resort Providenciales

Frequently asked questions

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.0/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very good

Palms stay
Gorgeous beach, very disappointing service. Rooms are extremely comfortable. Great bed/pillows/towels and very roomy but they are tired and need a facelift.
5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We are so glad we chose to stay at The Palms. The grounds were beautiful and the staff was so friendly and attentive. The rooms were very clean and we had an amazing experiece!
Valentina, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

A very, very nice resort. A bit more traditional than contemporary with large, nicely appointed rooms, attentive staff, and several very good dining options. The included breakfast is excellent - lots of choices, tons of fresh fruit, made to order omelets, fresh squeezed juices, terrific coffee. The pool and beach are fabulous! Can't wait to go back!
Kevin, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved the staff, property was gorgeous, food was delicious. My only suggestion is they make some updates around the rooms to modernize and be more eco-friendly, namely using locks with digital codes or key cards rather than physical keys and having the room’s electricity tied to being in the room. The towel system also is very generous but leads to a lot of extra wasted towels needing to be washed all over the property. Again overall the hotel is great and I definitely recommend, I’d just like to see these relatively easy changes made to make it more up to date environmentally.
James, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lauren, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Spent a lovely five days here. Gorgeous beach, perfect weather, water infinitely blue. Our room was really nice (especially after we moved from a beautiful garden-level room that had too much noise from elevator) — large, comfortable, quiet, dark. We slept great. Loved the pool and beach. Went parasailing, snorkeling, sailing. Ate happily at the hotel. Robust complimentary breakfast that kept us full all day. Dinner by the beach at sunset. Impressed with the salads—I’m aware that everything has to be flown in! We had very kind and warm service from Paula. Overall the vibe was relaxed, easy going, a mix of families, couples, friends. There are other resorts designed to keep families entertained, and there are more modern and quiet places for couple getaways. We liked this middle ground. I’ve seen comments about the service, and I’ll say that I always felt like folks were happy to help but not rushing to anticipate your every need, which was absolutely fine by me. I like the more laidback vibe. Note: Prices were very high across the island. Tip: snuggling potcake pups at the animal rescue shop downtown was a highlight!
Katherine, 5-night family trip
Verified Expedia guest review

8/10 Very good

Steve, 4-night trip
Verified Expedia guest review

8/10 Very good

Keith, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The Palms was just what we were looking for. Great beach and access, beautifully kept grounds, and quiet atmosphere. Our room was beautiful and clean. Great for families and couples. Pricey but we expected that.
Steve, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Mary, 9-night trip
Verified Expedia guest review