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Porta Hotel del Lago

3.5 star property
Family-friendly hotel with outdoor pool, near Lake Atitlán

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Photo gallery for Porta Hotel del Lago

Relax by the resort's pool surrounded by lush greenery and serene water views.
Situated in a serene, lush environment, this hotel offers a stunning backdrop of mountains and a body of water.
Situated in a scenic area, this hotel offers stunning views of a mountain from its multi-story structure with balconies on each floor, surrounded by well-maintained gardens and tropical plants.
Dine amidst breathtaking views of the volcano and ocean from this elegant dining area.
Enjoy a serene lake view from the balcony with a railing and potted plants.
By the lake, Porta Hotel del Lago offers a tranquil retreat with an airport shuttle, poolside bar and a relaxing spa tub. Unwind on the sun-kissed terrace or take advantage of free WiFi in public areas.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Sauna
  • Children's pool
  • Hot tub
  • Pool bar
  • Room service

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Lake View Premium Room

Lake View Premium Room | Lake view

Lake View Premium Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Separate bedroom
Fan
Private bathroom
  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, desk, blackout curtains

Deluxe Room

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Balcony
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Separate bedroom
Fan
Private bathroom
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Room

Garden Room

Garden Room

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Balcony
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Separate bedroom
Fan
Private bathroom
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Second Floor

Room Second Floor

Room Second Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Separate bedroom
Fan
Private bathroom
  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Room

Television

Lake View Room

Highlights

Balcony
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Separate bedroom
Fan
Private bathroom
  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Relax by the serene pool overlooking a vast body of water and majestic mountains.

Hotel Atitlán

  • Pool
  • Airport transfer
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 666 reviews
The price is NZ$545
includes taxes & fees
16 Jul - 17 Jul
Hotel Atitlán
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About the area

Map
2a Avenida 06-17 Zona 2, Panajachel, Solola

What's nearby

  • Lake Atitlán - 3 min walk - 0.3 km
  • La Galeria - 5 min walk - 0.5 km
  • Casa Cakchiquel Arts Center - 6 min walk - 0.6 km
  • Church of Saint Francis - 15 min walk - 1.3 km
  • Panajachel Municipal Market - 15 min walk - 1.3 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 115 min drive
  • Guatemala City (GUA-La Aurora Intl.) - 43.3 miles/69.6 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Little Spoon - ‬5 min walk
  • ‪Sunset Bar - ‬4 min walk
  • ‪Restaurante El Cayuco - ‬5 min walk
  • ‪Restaurante el chaparral - ‬10 min walk
  • ‪Guajimbos - ‬9 min walk

About this property

Porta Hotel del Lago

Porta Hotel del Lago features a free kids' club and puts you within a five-minute walk of Lake Atitlán. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar and a fitness centre are other features. Fellow travellers say great things about the helpful staff and location.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 100 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas

Parking

    • Free on-site self-parking
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 4 meeting rooms
  • Conference centre (4725 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Bike parking
  • Spa services
  • Hot tub
  • Sauna
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 95
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance
ROOM

Room amenities

Be entertained

  • 32-inch TV
  • Premium cable channels

Home comfort

  • Fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • LED light bulbs
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 7 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 12 to 20 for adults and USD 10 to 15 for children
  • Airport shuttle service is offered for an extra charge of USD 200 per person (one-way)

Renovations and closures

The property will be renovating from 1 May 2025 to 15 October 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Hotel Porta Lago
Lago Porta
Porta del Lago
Porta del Lago Panajachel
Porta Hotel
Porta Hotel del Lago
Porta Hotel del Lago Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Porta Hotel Panajachel
Porta Hotel Lago Panajachel
Porta Hotel Lago
Porta Lago Panajachel
Porta Lago
Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
Porta Hotel del Lago Hotel
Porta Hotel del Lago Panajachel
Porta Hotel del Lago Hotel Panajachel
HELP_OUTLINE

Frequently asked questions

Does Porta Hotel del Lago offer free cancellation for a full refund?

Yes, Porta Hotel del Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Porta Hotel del Lago?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Porta Hotel del Lago?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Porta Hotel del Lago?

Yes, there's free self parking. Electric car charging is available.

Is an airport shuttle service offered by Porta Hotel del Lago?

Yes, an airport shuttle is available. The charge is USD 200 per person one-way.

What are the check-in and check-out times at Porta Hotel del Lago?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Porta Hotel del Lago and nearby?

Have fun with activities such as cycling, boat tours and fishing, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Porta Hotel del Lago also has a sauna and a fitness centre, as well as a garden.

Are there restaurants at or near Porta Hotel del Lago?

Yes, there's an on-site restaurant.

Does Porta Hotel del Lago have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Porta Hotel del Lago like?

Porta Hotel del Lago is a short 4-minute walk from Lake Atitlán and 7 minutes' walk from Casa Cakchiquel Arts Center. Travellers love the hotel's prime location.

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Porta Hotel del Lago Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

View
Room
Service staff
Location
Lake
Restaurant
Volcano
Food
Bed
Breakfast

What guests liked

  • The pool area was a wonderful bonus with many guests praising its cleanliness and relaxing atmosphere. (16 reviews)
  • Breakfast was delicious and buffet style with great options. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10

Great location
1-night trip

10/10

Friendly staff, great food, amazing views
1-night trip

10/10

I enjoyed staying here
2-night trip

10/10

Hotel in a great location, walking distance to the pier, as well as shops and restaurants
2-night trip

10/10

The property and staff were amazing
2-night trip

10/10

It was clean, the food was good and very accessible to everything.
2-night trip

10/10

Incredible view, and service
2-night trip

8/10

First time staying at this Hotel. View was very nice from the Room balcony and the Hotel was clean and comfortable
2-night trip

10/10

Beautiful clean and very comfortable stay. Will return !
2-night trip

10/10

Loved the view of the lake
2-night trip

10/10

Close to the pool and the restaurant
2-night trip

8/10

The place is relaxing—it's a very safe facility and really close to the lake. The only thing is that it needs renovations because it's starting to get old. The staff is also very friendly.
2-night trip

10/10

I have stayed at this hotel over the years and it's a great place.
2-night trip

10/10

Beautiful views, clean, great food at good prices, friendly and helpful staff, lots to do for kids but also fun and relaxing for the adults.
3-night trip

10/10

We felt very welcomed.
1-night trip

10/10

I like the location it was right in front of the lake and the sun sets were breathtaking, the eastness of walking to and from main Street where all the restaurants and shopping are it was great.
3-night trip

10/10

Wonderful view, friendly staff
1-night trip

8/10

Hotel is close to the avenue where you can shop for souvenirs, eat at several restaurants and purchase medicine etc at several pharmacies. Close to specialty coffee shops

10/10

Lovely hotel, modern rooms, and good location. For the price, it’s a decent and comfort hotel and nicer than other places we have stayed in Panajachel in same price range. Lovely artwork inside. Amazing views of volcanos (see pic below from bed and from the balcony on 5th floor). Great bed and pillows. Lots of water. Friendly staff.
2-night trip

10/10

Good place to stay
2-night trip

10/10

Beautiful building. Awesome experience
1-night trip

8/10

The hotel is clean and well maintained, everyone is well mannered, helpful and friendly. The view from the hotel to the lake it’s beautiful
2-night trip

8/10

Clean and quiet.
1-night trip

8/10

Nice location. Spacious clean rooms. Facility is very clean. Pool. Very close to the center and water front and safe. Dinner however was not good. Restaurant good and clean but food not up to par .
1-night trip

10/10

The nicest hotel in the area, staff was very friendly which is not common here. The bed amazing!
1-night trip