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All properties in Panajachel, Solola, Guatemala
1 room, 2 adults

Porta Hotel del Lago

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (free)
2a Avenida 06-17 Zona 2, Panajachel, Solola, Guatemala

Lakefront hotel in Panajachel with outdoor pool and restaurant
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Supervised childcare/activities (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • breakfast was excellent priced for the budget minded individuals . Views are breath…Mar 13, 2020
  • Beautiful views from the rooms of Lake Atitlan. The rooms were nice. There are not…Mar 9, 2020

Porta Hotel del Lago

from NZ$177
  • Standard Double Room, 2 Double Beds
  • Deluxe Double Room, 2 Double Beds, Lake View
  • Basic Suite, Lake View

What’s around Porta Hotel del Lago

Landmarks

  • Multiple Use Area Lake Atitlan Basin - 1 min walk
  • La Galeria - 4 min walk
  • Azul Maya Archaeological Museum - 6 min walk
  • Casa Cakchiquel Arts Center - 7 min walk
  • Church of Saint Francis - 14 min walk
  • Panajachel Municipal Market - 15 min walk
  • San Jorge Lookout - 2.7 mi / 4.4 km
  • Pintando Santa Catarina Palopó - 2.8 mi / 4.5 km

Getting around

  • La Aurora Intl. Airport (GUA) - 120 min drive
  • Quetzaltenango (AAZ-Los Altos) - 109 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets allowed (dogs and cats only)*

  • Specific rooms only, restrictions apply*

  • 1 per room (up to 22 lbs)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4725
  • Conference space size (meters) - 439
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Phone
More
  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. A variety of treatment therapies are provided, including hydrotherapy.

Recreation

On Site

  • Sauna
  • Spa tub
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Porta Hotel del Lago’s small print

Also known as

  • Hotel Porta Lago
  • Porta Hotel Lago Panajachel
  • Porta Hotel Lago
  • Porta Lago Panajachel
  • Porta Lago
  • Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
  • Porta Hotel del Lago Hotel
  • Porta Hotel del Lago Panajachel
  • Porta Hotel del Lago Hotel Panajachel
  • Lago Porta
  • Porta del Lago
  • Porta del Lago Panajachel
  • Porta Hotel
  • Porta Hotel del Lago
  • Porta Hotel del Lago Panajachel
  • Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
  • Porta Hotel Panajachel

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Breakfast costs between GTQ 60.00 and GTQ 100.00 for adults, and GTQ 40 and GTQ 100 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of GTQ 200.00 per pet, per day

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of GTQ 1600.00 per person (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Porta Hotel del Lago

  • Does Porta Hotel del Lago offer free cancellation for a full refund?
    Yes, Porta Hotel del Lago does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Porta Hotel del Lago?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at Porta Hotel del Lago?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Porta Hotel del Lago?
    Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of GTQ 200.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Porta Hotel del Lago?
    You can check in from 3 PM - midnight. Check-out time is 1 PM.
  • Are there restaurants at or near Porta Hotel del Lago?
    Yes, there's an onsite restaurant. Nearby restaurants include Deli Jasmín Restaurante (3-min walk), Tuscani (4-min walk), and Sunset Cafe (4-min walk).
  • Is airport shuttle service offered by Porta Hotel del Lago?
    Yes, an airport shuttle is available. The charge is GTQ 1600.00 per person one-way.
  • What is there to do at Porta Hotel del Lago and nearby?
    Have fun with activities like cycling, boat tours, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Porta Hotel del Lago also has a sauna and a garden.

Recent reviews

Very good 8.2 From 158 reviews

Very good 8.0
Very convenient to the boats and lakeside restaurants. Short walk to the main shopping street.
Robert, us4 night trip
Exceptional 10.0
Excelente servicio. La comida muy buena y precios razonables, la limpieza de la habitación nítida, la amabilidad del personal excelente. Ubicación ideal ya que se encuentra muy cerca del embarcadero, de la calle principal y de restaurantes. Además dejamos olvidadas unas cosas en la habitación e inmediatamente nos localizaron , para informarnos e indicarnos que nos las enviarían a donde nosotros indicáramos. Si nos preguntan con cuántas estrellas calificamos el hotel , diríamos sin lugar a dudas que si es un Hotel 5 estrellas. Felicitaciones!!!!!
us1 night family trip
Exceptional 10.0
We loved this hotel. The staff were helpful and accomodated a room change for us very kindly. We were impressed with the displays through out the hotel and use of Mayan fabrics. The restaurant food was very good and breakfasts were huge and excellent.
us3 night trip
Very good 8.0
It was a full on property with all the amenities that you would ever require but just a little tired otherwise great
Andrew, au1 night romance trip
Good 6.0
Fantastic location but the hotel has seen better days. Seems in need of renovations and a little care.
us1 night trip
Very good 8.0
Beautiful property however you can hear the men yelling on microphones from 10am to 10pm - all day no matter where you are - even in your hotel room. They also have a very strange rule where you need to use a laminated card to get a pool towel. Very different from the Antigua property. beautiful, but loud. check in was spotty - saw three different people all day and had different information shared.
us2 night romance trip
Very good 8.0
It is a beautiful hotel, just steps away from the Lake, it has beautiful views, clean and modern, great restaurant and food, great staff and service, the only thing I didn't like was that they give you a bracelet for each person in your party, this makes the people from outside the hotel know where you are staying, it makes you feel insecure, I hope this practice is removed, overall I do recommend it.
Maria, us1 night family trip
Very good 8.0
The view from my room was spectacular. Breakfast was reasonably priced.
ca2 night trip
Poor 2.0
They had no room for us and sent us to a motel that was completely different than what we paid for
us2 night trip
Exceptional 10.0
We loved sitting on the balcony overlooking the beautiful lake in a clean, safe, quiet room. Love this hotel!!
us2 night family trip

Porta Hotel del Lago