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Crowne Plaza Suzhou by IHG

5.0 star property
Luxury hotel with spa, near Jinji Lake

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Photo gallery for Crowne Plaza Suzhou by IHG

Exterior
Fitness facility
Point of interest
Bar (on property)
Minibar, in-room safe, desk, soundproofing
Overlooking Jinji Lake, Crowne Plaza Suzhou offers a luxury retreat with a marina and convenience store. Treat yourself to spa treatments or savor meals at one of the 3 on-site restaurants. Enjoy shopping, high-speed WiFi, and kids' meals in this family-friendly hotel.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Marina
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Health club
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Room service

For families (6)

  • Children's club (free)
  • Playground on-site
  • Fridge
  • Private bathroom
  • Television
  • Garden
The current price is NZ$172
includes taxes & fees
4 Jun - 5 Jun

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Premium Room, 2 Double Beds, Club lounge access (High Floor)

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds, Club lounge access (High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Designer toiletries
Bathrobes
Hairdryer
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Lake View (Jinji Lake View)

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds, Lake View (Jinji Lake View)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Bathrobes
Hairdryer
Shower/bath combination
  • Lake view
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible, Club lounge access (High Floor)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Accessible, Club lounge access (High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Designer toiletries
Bathrobes
Hairdryer
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Lake View (Jinji Lake View)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Lake View (Jinji Lake View)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Bathrobes
Hairdryer
Shower/bath combination
  • Lake view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Club lounge access (Explorer)

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed, Accessible, Club lounge access (Explorer)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Designer toiletries
Bathrobes
Hairdryer
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club lounge access (Navigator, High Floor)

Suite, 1 King Bed, Club lounge access (Navigator, High Floor)

Suite, 1 King Bed, Club lounge access (Navigator, High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Designer toiletries
Bathrobes
Hairdryer
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Bathrobes
Hairdryer
Shower/bath combination
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Lake View

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds, Lake View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Bathrobes
Hairdryer
Shower/bath combination
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Club lounge access (Captain, Lake)

Suite, 1 King Bed, Accessible, Club lounge access (Captain, Lake)

Suite, 1 King Bed, Accessible, Club lounge access (Captain, Lake)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Designer toiletries
Bathrobes
Hairdryer
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Bathrobes
Hairdryer
Shower/bath combination
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Lake View

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Bathrobes
Hairdryer
Shower/bath combination
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Club lounge access (High Floor)

Premium Room, 1 King Bed, Accessible, Club lounge access (High Floor)

Premium Room, 1 King Bed, Accessible, Club lounge access (High Floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Bathrobes
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Bathrobes
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Lake View

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Accessible, Lake View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Bathrobes
Hairdryer
Shower/bath combination
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club lounge access (Pilot, High Floor)

Suite, 1 King Bed, Club lounge access (Pilot, High Floor)

Suite, 1 King Bed, Club lounge access (Pilot, High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Designer toiletries
Bathrobes
Hairdryer
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Bathrobes
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 2 Double Beds, Club lounge access (High Floor)

Premium Room, 2 Double Beds, Club lounge access (High Floor)

Premium Room, 2 Double Beds, Club lounge access (High Floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Bathrobes
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 2 Double Beds

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includes taxes & fees
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About the area

Map
168 Xinggang Street, Suzhou, Jiangsu, 215021

What's nearby

  • Jinji Lake - 1 min walk - 0.1 km
  • Gate to the East - 11 min walk - 0.9 km
  • Suzhou International Expo Center - 7 min drive - 3.5 km
  • Humble Administrator's Garden - 9 min drive - 6.5 km
  • Suzhou Museum - 10 min drive - 6.5 km

Getting around

  • Wuxi (WUX-Shuofang) - 53 min drive
  • Pudong International Airport (PVG) - 118 min drive
  • Suzhou Railway Station - 18 min drive
  • Yixing High-Speed Railway Station - 27 min drive
  • Suzhou North Station - 31 min drive
  • Dongfangzhimen Station - 10 min walk
  • Yanyuqiao Station - 10 min walk
  • Xinghai Square Station - 18 min walk
  • Train station pickup (surcharge)

Restaurants

  • ‪Naughty Beer - ‬4 min walk
  • ‪鹤家 - ‬6 min walk
  • ‪东门饭店 - ‬2 min walk
  • ‪蔡家食譜 - ‬1 min walk
  • ‪王品台塑牛排 - ‬6 min walk

About this property

Crowne Plaza Suzhou by IHG

Crowne Plaza Suzhou by IHG features a marina and a free kids' club. Guests can visit the spa to be pampered with massages, facials or body treatments, and 圣汐Sun Seeker, one of 3 restaurants, serves breakfast, lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a health club. The property is only a short walk to public transportation: Dongfangzhimen Station is 10 minutes and Yanyuqiao Station is 10 minutes.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 388 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site motorhome/coach/lorry parking (fees apply)
    • Free off-site parking nearby
DONE

Transfers

    • Train station pickup
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service

Travelling with children

  • Free children's club
  • Playground
  • Local/corner shop
  • Children's menu
  • Bed rails
  • Corner guards

What to do

  • Shopping
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Marina
  • Sauna
  • Steam room
  • Banquet hall
  • Walkway to water

Accessibility

  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, 佳莉雅RE-WELLNESS. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Dining

圣汐Sun Seeker – Overlooking the pool, this buffet restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
鲍鱼王子Abalone Prince – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.
臻炉逸Zhen Hotpot – Overlooking the pool, this restaurant serves lunch and dinner. Reservations are required. Open daily.
香茗舫Fragrance – This coffee shop overlooks the pool. Open daily.
马里亚纳Mariana – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 128 per person

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Suzhou
Crowne Plaza Suzhou
Suzhou Crowne Plaza
Crowne Plaza Suzhou Hotel

Frequently asked questions

Does Crowne Plaza Suzhou by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Suzhou by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Suzhou by IHG?

Yes, there's an indoor pool and a seasonal outdoor pool.

Are pets allowed at Crowne Plaza Suzhou by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Crowne Plaza Suzhou by IHG?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Crowne Plaza Suzhou by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Crowne Plaza Suzhou by IHG and nearby?

Have fun with nearby activities such as cycling, boat tours and hiking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Crowne Plaza Suzhou by IHG also has a seasonal outdoor pool, a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Crowne Plaza Suzhou by IHG?

Yes, there are 3 on-site restaurants, featuring pool views.

What's the area around Crowne Plaza Suzhou by IHG like?

Crowne Plaza Suzhou by IHG is in Suzhou Industrial Park, a short 10-minute walk from Dongfangzhimen Station and 6 minutes' walk from Suzhou Center.

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Crowne Plaza Suzhou by IHG Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Excellent hotel!
1-night trip

10/10

Great hotel with staff very well trained to cater to needs. Diverse assortment for breakfast
4-night trip

10/10

excellent location next to Suzhou center
1-night trip

10/10

The hotel is super conveniently located, with a super beautiful lake trail leading to an area with fountain shows at night. 10 minute walk to the arch building, which has an insanely huge shopping mall around it with many dining options. The hotel itself is nice and clean. The views and locations are amazing, would definitely stay again.
3-night trip

8/10

Location is great, beautiful view! Staff are very friendly. Breakfast is amazing, so many choices.
4-night trip

10/10

Highly recommend, everything’s perfect for family trip!
2-night trip

10/10

The Crowne plaza Suzhou was very clean. The bed very so comfortable and the room was good. The breakfast was superb. Lots of options both Chinese and western. It is located near a shopping centre and also easy access to the metro. There is a walkway around jinji lake accessible from the hotel. We ate 3 nights in the Prince restaurant in the hotel. On 2 occasions, the food was superb. On our last night, the service was dreadful and we waited over 1 hour for food. We asked for non spicy food but it came out so full of chillies that we couldn’t eat it. We ended up leaving the restaurant, very disappointed. On check in, they did not recognise my hotels.com gold membership. Again, I was very disappointed with that. I hope the hotel fixes these issues as it is a good place to stay.
Outside the hotel.
View from outside.
3-night trip

10/10

Everyone at Crown Plaza is very friendly and accommodating during my stay and made me feel comfortable and happy! Also, the continental breakfast has a great variety. They cleaned my room very well and got to know me as a regular requesting oat milk lattes in the morning. Room service was always attentive and friendly. I would definitely stay here again
17-night trip

8/10

Great location near Suzhou biggest mall, lots of restaurants, shops, and activites for kids. They upgraded us to a family suite with great views and a bunk bed for the small kiddos. Their customer service was great.
2-night trip

10/10

Next to music fountain
3-night trip

10/10

Good
3-night trip

10/10

Excellent service. Hotel had small fire but under control. The best part is how they deal with emergency. They put guest satisfaction at first. Beside the great service, the hotel is beautiful. You get the view of the Jingji lake and the door of the east. Very convenient to the mall and countless restaurants on the Ligongdi,easy subway ride to the old town as well. I will definitely stay there again. Highly recommended!
2-night trip

4/10

Ok, this was during a chineese holiday week-end, but still it can't excuse assigning a smoking room when non-smoking was explicitely requested. The rooms need refurbishing for that price, cleaning was questionable and most of the staff doesn't speak a word of english and are not willing to help. The only notable exception is the buffet staff and managers who introduced us to some local dishes and were keen to assist with any need.
1-night trip

10/10

아주 좋았어요. 호수를 바라보는 뷰도 좋았고 방크기 조식도 훌륭함
2-night trip

10/10

1-night trip

10/10

1-night trip

10/10

1-night trip

10/10

L'hotel è perfetto, dispone di tutti i servizi necessari. La camera è molto spaziosa, confortevole e silenziosa: splendidi i cuscini. La colazione è di altissimo livello. Posizione incredibile. Tutto lo staff, specialmente Henry, è gentilissimo ed estremamente professionale.
4-night trip

10/10

4-night trip

10/10

2-night trip

10/10

2-night trip

10/10

出張で理由しました。部屋はとても綺麗で朝バッフェも充実していてよかったです。次回も使用したいと思います。
2-night trip

10/10

1-night trip

10/10

3-night trip

10/10

3-night trip