Located just 1.7 mi (2.7 km) from the airport, ANA Crowne Plaza Narita, an IHG Hotel offers a free shuttle at scheduled times. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, aromatherapy or reflexology. An indoor pool, a bar/lounge and a health club are other features. The helpful staff and breakfast get great marks from fellow travellers.
Languages
Chinese (Mandarin), English, Filipino, French, Italian, Japanese
At a glance
Hotel size
390 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Early check-in subject to availability
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to a special event, this property's shuttle service will not be available from January 1-3, 2025.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (JPY 400 per day)
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Electric vehicle charging point on site
Transfers
Free airport shuttle from 6:30 AM to 10:30 PM
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
2 restaurants
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Local/corner shop
Working away
6 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 1989
ATM/banking
Safe-deposit box at front desk
24-hour fitness centre
An indoor pool
Full-service spa
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 1800
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Front entrance ramp
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
32-inch TV
Premium satellite channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Electric kettle
Slippers
Iron/ironing board
Sleep well
Pillow menu
Down duvet
Blackout curtains
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/bath combination
Hydromassage shower head
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Dining
レストランカフェ「セレース」 – On-site restaurant.
鉄板焼「菜里多」 – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open selected days.
スカイダイニング「彩風」 – On-site cocktail bar. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open selected days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3000 for adults and JPY 1500 for children
Early check-in can be arranged for an extra charge of JPY 6050 (subject to availability)
Late checkout can be arranged for an extra charge of JPY 6050 (subject to availability)
Renovations and closures
The following facilities are closed on Wednesday:
Fitness facility
Health club
Indoor pool
Sauna
Hot tub
Children & extra beds
Rollaway beds are available for JPY 3000.0 per night
Parking
Self-parking costs JPY 400 per day
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
ANA Crowne Plaza Narita
ANA Narita Crowne Plaza
Crowne Plaza ANA Narita Hotel
Crowne Plaza ANA Hotel
Crowne Plaza ANA Hotel Narita
Crowne Plaza ANA Narita
Crowne Plaza Narita
Narita ANA Crowne Plaza
Narita Crowne Plaza
Crowne Plaza ANA
ANA Crowne Plaza Narita Hotel
Frequently asked questions
Does ANA Crowne Plaza Narita, an IHG Hotel offer free cancellation for a full refund?
Yes, ANA Crowne Plaza Narita, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ANA Crowne Plaza Narita, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at ANA Crowne Plaza Narita, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at ANA Crowne Plaza Narita, an IHG Hotel?
Yes. Self-parking costs JPY 400 per day. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by ANA Crowne Plaza Narita, an IHG Hotel?
Yes, a free airport shuttle is available from 6:30 AM to 10:30 PM at scheduled times.
What are the check-in and check-out times at ANA Crowne Plaza Narita, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge of JPY 6050 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of JPY 6050 (subject to availability). Express check-in and check-out are available.
What is there to do at ANA Crowne Plaza Narita, an IHG Hotel and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. ANA Crowne Plaza Narita, an IHG Hotel also has a 24-hour fitness centre and a sauna.
Are there restaurants at or near ANA Crowne Plaza Narita, an IHG Hotel?
Yes, there are 2 on-site restaurants, featuring Japanese cuisine.
ANA Crowne Plaza Narita, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
20 December 2024
Perfect stay near Narita
Breakfast buffet was top notch as well as the amenities in the room like coffee and tea. The room was quite large and the bath tub was large.
Nobuyoshi
Nobuyoshi, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 December 2024
Great place to stay near Narita airport
The hotel rooms were spacious, clean and smelled great! The restaurant breakfast offered a nice variety of food options and the dinner options were also fantastic.
Although we were near the airport, the rooms were quiet. The bed was wonderful - I slept well!
Julie
Julie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 December 2024
Excellent and impeccable
Everything is excellent, especially concierge service of the lady was impeccable. so touched by her professional minds. Many thanks for the team. I will surely come back to ANA crowne plaza Narita soon
Kang hee
Kang hee, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Quiet sleep
It is very quiet even it’s close to the airport, I was very impressed.
chian
chian, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Shane
Shane, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 December 2024
Rimi
Rimi, 1-night trip
Verified Hotels.com guest review
4/10 Fair
10 December 2024
Desperately needs to be remodeled
This hotel is a 2 star hotel at best. It is old and run down with cigarette burns off over the counters in the bathroom. There was a clock built into the headboard of the bed that looked as if it had dried blood smeared all over it. We were only there for 1 night because it was close to the airport. Had we not checked in at midnight and were completely exhausted, I would have asked for a different room. The staff was wonderful and I do not hold them accountable for the hotel desperately needing a remodel. See my photos below....
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Eric
Eric, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 November 2024
Tang Chuen
Tang Chuen, 2-night trip
Verified Hotels.com guest review
8/10 Very good
23 November 2024
Decent and close to airport
Check in was easy and fast. Staff was very good and the lobby was nice and big. Shuttle to and from Narita as well. Only issue was the shower has a little mildew and the shower head needed replacing. But otherwise an easy place to stay for a night.
Thomas L
Thomas L, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
Nice stay and good price.
It was a short stay so I could not enjoy much of the hotel services. Room was comfortable and clean with a nice views to the autumn woods. Breakfast buffet delicious and offering wide variety of foods. Every person working at the hotel was very kind and always keen to help.
Gorka
Gorka, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Arianne
Arianne, 5-night trip with friends
Verified Hotels.com guest review
8/10 Very good
20 November 2024
HAO
HAO, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Vivian
Vivian, 2-night trip
Verified Hotels.com guest review
6/10 Good
6 November 2024
The rooms were clean and the beds were comfortable. Convenient free shuttle to Narita airport. However, in desperate need of total refurbishment. Everything looks old and used.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
Great place close to the airport, room older but super clean and well maintained!
Mathieu
Mathieu, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
TOMOHIRO
TOMOHIRO, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Darren
Darren, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 October 2024
Victoria
Victoria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Airport overnight stay
Staff was very helpful and nice. Quiet and comfortable room. Lovely stay.
Kimberly
Kimberly, 1-night trip
Verified Hotels.com guest review
2/10 Poor
10 October 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Sarah
Sarah, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
6 October 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Nice hotel for overnight stay
We stayed at this hotel one night prior to our flight home. We loved the pool and the breakfast was fine.