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SOTETSU GRAND FRESA KUMAMOTO

3.0 star property
Hotel with restaurant, near Kumamoto Castle

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Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Exterior
Down duvets, blackout curtains, free WiFi, bed sheets
Front of property
Reception
Reception
In the heart of Chuo Ward, SOTETSU GRAND FRESA KUMAMOTO is your ideal retreat. With a restaurant on site and helpful staff, guests can unwind in comfort. Enjoy convenient perks like dry cleaning/laundry services and luggage storage.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Microwave in a common area
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Locker space

Feel at home (6)

  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
  • Netflix

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Comfort Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 17.2 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 21.81 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 29.65 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Connecting Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 21.81 sq m
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Connecting Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 21.81 sq m
  • Sleeps 6
  • 4 Large Single Beds

View all photos for Comfort Double Room, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Comfort Double Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 17.2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
  • 29.65 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 23.44 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking

Room amenity

Superior Double Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 22.36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
  • 23.44 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 21.81 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout curtains
Shower/bath combination
Bidet
Hairdryer
  • 22.36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin-Non-Smoking（2 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin-Non-Smoking（2 Adult）

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin -Non-Smoking（2Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin -Non-Smoking（2Adult）

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin-Non-Smoking（3 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin-Non-Smoking（3 Adult）

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double -Non-Smoking（2 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double -Non-Smoking（2 Adult）

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double -Non-Smoking（1 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double -Non-Smoking（1 Adult）

  • Sleeps 1
  • 1 Queen Sofa Bed

View all photos for Interconnecting Twin Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Interconnecting Twin Non Smoking

  • Sleeps 4
  • 4 Single Beds

View all photos for Comfort Double Room-Non-Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room-Non-Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin -Non-Smoking（3Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin -Non-Smoking（3Adult）

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Standard Double Room-Non-Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room-Non-Smoking（1 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room-Non-Smoking（1 Adult）

  • Sleeps 1
  • 2 Single Beds

View all photos for Comfort Double Room-Non-Smoking（1 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room-Non-Smoking（1 Adult）

  • Sleeps 1
  • 1 Queen Bed

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About the area

Map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807

What's nearby

  • Kumamoto City Hall - 5 min walk - 0.5 km
  • Sakura Machi Kumamoto - 6 min walk - 0.5 km
  • Kumamoto-jo Hall - 7 min walk - 0.7 km
  • Kumamoto Castle - 11 min walk - 1.0 km
  • Kumamoto Station Tourist Information Center - 2 min drive - 2.6 km

Getting around

  • Kumamoto (KMJ) - 54 min drive
  • Kumamoto Minami Station - 8 min drive
  • Fujisakigumae station - 16 min walk
  • Kumamoto Station - 29 min walk

Restaurants

  • ‪花樹 - ‬1 min walk
  • ‪ミスタードーナツ 熊本下通りショップ - ‬1 min walk
  • ‪餃子屋弐ノ弐下通店 - ‬1 min walk
  • ‪羊肉酒場悟大熊本下通店 - ‬1 min walk
  • ‪Chemin d'infinit - ‬1 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

SOTETSU GRAND FRESA KUMAMOTO offers a great location, putting you within a 15-minute walk of Kumamoto Castle. Fellow travellers love the helpful staff and nearby shopping.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 247 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Shared microwave

Travelling with children

  • Bed rails

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Lockers available

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch Smart TV
  • Digital TV channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1500 per person

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, American Express, Diners Club, JCB International
Mobile payment options include: PayPay, LINE Pay and R Pay.
Cashless transactions are available.

Also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

Frequently asked questions

Are pets allowed at SOTETSU GRAND FRESA KUMAMOTO?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SOTETSU GRAND FRESA KUMAMOTO?

Sorry, there's no on-site parking at SOTETSU GRAND FRESA KUMAMOTO.

What are the check-in and check-out times at SOTETSU GRAND FRESA KUMAMOTO?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and contactless social distancing and check-out are available.

Are there restaurants at or near SOTETSU GRAND FRESA KUMAMOTO?

Yes, there's an on-site restaurant.

What's the area around SOTETSU GRAND FRESA KUMAMOTO like?

SOTETSU GRAND FRESA KUMAMOTO is in Chuo Ward, a short 14-minute walk from Kumamoto Castle and 2 minutes' walk from Shinshigai Shotengai. Travellers say that this hotel is in a good location.

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SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Restaurant
Amenities
Shopping area
Breakfast
Store
Public transport
Shopping malls

What guests liked

  • Breakfast was excellent with a good variety of local and international options. (11 reviews)
  • The property is super close to large shopping and dining areas. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent location near by shopping street Easy parking tower near by Spacious room Highly recommended
CHIH YUAN, 2-night trip

10/10 Exceptional

Very quiet

I liked 👍 this place. Courteous staff, nice room, and good breakfast.
Paul, 3-night trip

10/10 Exceptional

It was great friendly staff with a breakfast buffet in the mornings. It is 1500 yen for the breakfast buffet which has local cuisine. The only downside i would say is if you need to do laundry it can get really expensive
14-night trip

8/10 Very good

Good central location!
Nozomi, 2-night trip

10/10 Exceptional

Staff are super friendly.
Annie, 3-night trip

10/10 Exceptional

Great location
Jose Miguel, 2-night trip

10/10 Exceptional

Nice hotel and in good location. Close to the bus station too so just a 10 minute walk to the bus station to get to the airport
Farhan, 3-night trip

10/10 Exceptional

Great hotel

Very nice hotel Step up from business hotel
DAVID, 2-night trip

10/10 Exceptional

good location for shopping and dining
Tze Kwan Ada, 5-night trip

10/10 Exceptional

A good stay

Hotel was centrally located. Breakfast was good. Overall a good stay
Joanne, 3-night trip

8/10 Very good

Best location
florence, 3-night trip

10/10 Exceptional

Very easy accessible location and all shopping, dinning and attractions are within waking distance from public transportation. Hotel room is clean and size is good for triple sharing.
Lynette Kim Choo, 2-night trip

10/10 Exceptional

Conveniently located to shops and transportation.

People were very nice and helpful. Conveniently located to shops and transportation.
Wayne, 1-night trip

10/10 Exceptional

First visit to Kumamoto

It was good. The room was spacious and the service we got from the staff pre and at check-in are flawless. It can be a bit of a challenge to get to the hotel from JR Kumamoto station with luggage as the tram is always full of people the station. But I really like the fact that it's close to the shotengai area and there are a lot of shops, restaurants and game centres around.
2-night trip

8/10 Very good

Great

Great, a lot of shopping and eating place around the area.
Loh, 2-night trip

8/10 Very good

Kumamoto 4 days

Centrally located. Served our needs well. Breakfast was goid. Location great.
Jungoak, 4-night trip

8/10 Very good

Good choice

Location was excellent. It was literally next door to an arcade with loads of restaurants, cafes and combinis. Easy access and 10 mins walking to Kumamoto Castle and the Sakura a hi mall
cindy, 3-night trip

10/10 Exceptional

Great hotel but wasn’t offered anything for vip.
nina, 6-night trip

10/10 Exceptional

Valued stay

Clean and tidy.
Kin Yip, 2-night trip

10/10 Exceptional

This hotel overall is very good, compare the room size it was quite big in Japan, and the amenties provided are enough, downstairs there two two convenient store, parking place is just one minute walk, you can get a discount card from hotel staff if you park your car in the designated parking place. I will choose this hotel again when I visit Kumamoto next time
CHU KIT, 5-night trip

10/10 Exceptional

Convenience
3-night trip

8/10 Very good

Overall above average.
Alice, 1-night trip

10/10 Exceptional

3 nights stay.

I had a very pleasant stay for 3 nights. The check-in process is slow. Something can be done about that though.
Jayasheelan, 3-night trip

10/10 Exceptional

Public parking, convenient stores and shopping street is less than 3 mins away from the main door of the hotel. A good variety of toiletries are available at the hotel reception area. We can take whatever that we needed without any waste. The room and toilet are clean and spacious. The beds are comfortable. It is a plus point to have the connecting rooms available for our family. While they do not have a wide variety of food choices for breakfast buffet, the food is tasty with some Kumamoto local dishes available for us to try. Check out their official site to have a feel of the breakfast.
Wee Liang, 1-night trip

10/10 Exceptional

Staff are professional and helpful.

After 3 days of the hotel room checked out, my husband found out that he had left a wedding ring in the room, I rang up and contacted the hotel, the staff called Airi ANDO, replied promptly that the wedding ring was found and still keeping it for us, she also arranged a shipment service for delivering the wedding ring to my home in U.K. It was amazing and thanks for all staffs in this hotel who are such professional and helpful. We will definitely be returning to this hotel again for our next stays in Kumamoto.
2-night trip