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All properties in Surprise, Arizona, United States of America
1 room, 2 adults

Best Western Plus Surprise-Phoenix NW, Surprise, United States of America

2.5-star2.5 stars
13337 W Grand Avenue, Surprise, AZ, 85374, United States of America

Hotel with outdoor pool, near Surprise Stadium
  • Free buffet breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Room
Room is all right

Best Western Plus Surprise-Phoenix NW, Surprise, United States of America

from NZ$159
  • Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)
  • Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave
  • Suite, Multiple Beds, Accessible, Refrigerator & Microwave

What’s around Best Western Plus Surprise-Phoenix NW, Surprise, United States of America

Landmarks

  • Heart of Surprise
  • Surprise Stadium - 43 min walk
  • Peoria Sports Complex - 7.6 mi / 12.2 km
  • Arrowhead Towne Center - 7.8 mi / 12.5 km
  • Desert Diamond Casino - West Valley - 10.1 mi / 16.2 km
  • Westgate Entertainment District - 10.9 mi / 17.6 km
  • State Farm Stadium - 11.3 mi / 18.2 km
  • Gila River Arena - 11.4 mi / 18.3 km

Getting around

  • Phoenix, AZ (PHX-Sky Harbor Intl.) - 41 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 27 min drive
  • Scottsdale, AZ (SCF) - 41 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 86 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 1 per room (up to 35 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

  • RV/bus/truck parking

Offsite

  • Area shuttle within 35 mi *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Picnic area
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Partially open bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Connecting/adjoining rooms available

Best Western Plus Surprise-Phoenix NW, Surprise, United States of America’s small print

Also known as

  • Comfort Inn Surprise
  • Best Plus Surprise Phoenix Nw
  • Comfort Inn Suites Surprise Phoenix NW
  • Best Western Plus Surprise-Phoenix NW Hotel
  • Comfort Surprise
  • Best Western Plus Surprise-Phoenix NW Surprise
  • Best Western Plus Surprise-Phoenix NW Hotel Surprise
  • Comfort Inn & Suites Surprise Hotel Surprise
  • Comfort Inn And Suites Surprise
  • Comfort Inn Surprise Peoria
  • Comfort Surprise Peoria

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Pets are allowed for an extra charge of USD 20 per pet, per day

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Plus Surprise-Phoenix NW, Surprise, United States of America

  • Is there a pool at Best Western Plus Surprise-Phoenix NW?
    Yes, there's an outdoor pool.
  • Are pets allowed at Best Western Plus Surprise-Phoenix NW?
    Yes, pets are welcome, with a limit of 1 per room and maximum weight of 35 lbs per pet. There's a charge of USD 20 per pet, per day.
  • Is parking offered at Best Western Plus Surprise-Phoenix NW?
    Yes, there's free self parking.
  • What are the check-in and check-out times at Best Western Plus Surprise-Phoenix NW?
    You can check in from 3:00 PM to 5:30 AM. Check-out time is noon.
  • What is there to do near Best Western Plus Surprise-Phoenix NW?
    Recommended spots to visit include Surprise Stadium (2.2 mi) and Peoria Sports Complex (7.6 mi), along with Arrowhead Towne Center (7.8 mi) and Desert Diamond Casino - West Valley (10.1 mi).
  • Are there restaurants at or near Best Western Plus Surprise-Phoenix NW?
    Yes. Nearby restaurants include Carl's Jr. (1-min walk), Del Taco (3-min walk), and Olive Garden (5-min walk).

Recent reviews

Very good 8.2 From 277 reviews

Good 6.0
Nice Friendly Staff 👍
Theresa, us5 night trip
Fair 4.0
It was in the midst of being remodeled. We were told the 3rd floor was completed. We stayed in a room on the 3 rd floor. 2 big white patches in the wall (it had not been repainted). Furniture and bedding was old. The hallway smelled like food and you could hear people knocking around in their room. Not comfortable due to concerns about it being clean. On the positive the girl at the front desk, Ashley was very nice!
Amy, us2 night trip
Exceptional 10.0
Comfy, Safe, Pleasant
Comfy and conveniently located hotel for spring training games!
us1 night trip
Exceptional 10.0
Great location, comfortable room and breakfast was typical fare like any other Comfort hotel
us1 night trip
Good 6.0
Put us in a room that bed had no sheets. Shower didn’t hot water in the morning
Daniel, us1 night trip
Exceptional 10.0
Great reunion trip!
We were attending a family reunion in Surprise, and I booked this hotel online. They are remodeling to convert to a Best Western Plus. Lights went out in my room for 5 minutes, but no big deal. They were a little short on amenities (only decaf coffee) but that was OK too. Isaac at the front desk was wonderful!. While I was waiting for someone in the lobby, he turned on the TV and handed me the remote. When we asked for a referral for dinner, he pointed us towards two restaurants in the parking lot a short distance from the hotel. I hope the new company appreciates him and keeps him!
Donna, us1 night family trip
Good 6.0
Renovation under way!
No mention was made of the fact that the hotel was under significant renovations. Breakfast was in a hallway and limited seating in the lobby.
Ron, us2 night trip with friends
Very good 8.0
Room was clean. Very helpful staff at front desk.
Debra, us1 night family trip
Exceptional 10.0
Highly recommended!
Friendly, super clean, beautiful- excellent on all counts. Highly recommended!
us1 night family trip
Very good 8.0
Great Location
Staff was amazing, super helpful, super kind. My only complaint is that one of the queen beds in our room was perhaps ready for a new mattress haha. It dipped in the middle and was super mushy. Not great for the back but we made do. Will definitely stay there again. Hotel is in a great location, tons of stores and restaurants within walking distance of the hotel.
Tami Dan, us2 night family trip

Best Western Plus Surprise-Phoenix NW, Surprise, United States of America

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