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Hotel Palacio Mundo Imperial

4.0 star property
Family-friendly resort with full-service spa, connected to the convention centre, near La Isla Shopping Village

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Photo gallery for Hotel Palacio Mundo Imperial

6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Hallway
4 restaurants, breakfast, lunch, dinner served; seafood
Lobby
6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Located near La Isla Shopping Village, Hotel Palacio Mundo Imperial offers a luxurious escape with 2 poolside bars and a swim-up bar. Indulge in spa treatments like aromatherapy and facials at Elan Spa, enjoy breakfast or seafood at the on-site restaurants, and unwind in the garden or by one of 6 outdoor pools.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • 24/7 front desk
  • Pool
  • Laundry facilities
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 4 restaurants and 2 poolside bars
  • Full-service spa
  • 6 outdoor pools
  • Breakfast available
  • Free children's club
  • 3 outdoor tennis courts
  • Health club
  • Sauna
  • Children's pool
  • Hot tub

Feel at home (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
The current price is NZ$250
includes taxes & fees
1 Jun - 2 Jun

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Club 89 King Bed Resort View

Club 89 King Bed Resort View

Club 89 King Bed Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • Resort view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club 89 Double Beds Resort View

Premium bedding, in-room safe, desk, iron/ironing board

Club 89 Double Beds Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • Resort view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club 89 Double Beds Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Club 89 Double Beds Diamante View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite King Size Bed Resort View

Premium bedding, in-room safe, desk, iron/ironing board

Master Suite King Size Bed Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • Resort view
  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Size Bed Resort View

Deluxe King Size Bed Resort View

Deluxe King Size Bed Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • Resort view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse King Size Bed Diamante View

One Bedroom Penthouse King Size Bed Diamante View

One Bedroom Penthouse King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • 114 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club 89 King Size Bed Diamante View

Club 89 King Size Bed Diamante View

Club 89 King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Size Resort View

Junior Suite King Size Resort View

Junior Suite King Size Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • Resort view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Size Bed Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Beds Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Superior Double Beds Diamante View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • City view
  • 36.4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Size Bed Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Superior King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • Resort view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King Size Bed Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Master Suite King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • Resort view
  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Beds Resort View

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Double Beds Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • Resort view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Luxury With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Luxury With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Deluxe With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Deluxe With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Luxury With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Luxury With View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Junior With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Deluxe With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Deluxe With View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Junior With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Luxury

Premium bedding, in-room safe, desk, iron/ironing board

Room Luxury

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Master With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Master With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Luxury With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Luxury With View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Superior With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Superior With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Superior With View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Master With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Master With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Premium With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Premium With View

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property - evening/night

Princess Mundo Imperial

  • Pool
  • Pet-friendly
  • Parking available
  • Internet access
8.0 out of 10, Very good, 1,001 reviews
The price is NZ$292
includes taxes & fees
1 Jun - 2 Jun
Princess Mundo Imperial
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About the area

Map
Boulevard Barra Vieja No. 3, Acapulco, GRO, 39931

What's nearby

  • Forum de Mundo Imperial - 4 min walk - 0.4 km
  • La Isla Shopping Village - 8 min walk - 0.7 km
  • La Bonfil Beach - 7 min drive - 5.0 km
  • Playa Revolcadero - 10 min drive - 6.4 km
  • El Revolcadero - 12 min drive - 10.4 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 3 min drive

Restaurants

  • ‪Café Punta del Cielo - ‬1 min walk
  • ‪Tarascos - aeropuerto - ‬9 min walk
  • ‪Juan Valdez Cafe - ‬1 min walk
  • ‪Carnivore - ‬2 min walk
  • ‪Rino´s Casa Napoli - ‬13 min walk

About this property

Hotel Palacio Mundo Imperial

Hotel Palacio Mundo Imperial features a free kids' club and puts you within a 15-minute drive of Diana the Huntress. Guests can visit the spa to be pampered with massages, body wraps or facials, and Mizumi, one of 4 restaurants, serves seafood and is open for dinner. Other highlights include 6 outdoor pools, a bar/lounge and a health club. Fellow travellers say great things about the helpful staff.

All-inclusive

All-inclusive room rates at Hotel Palacio Mundo Imperial are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 814 units
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 9 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Lifeguard on-site

What to do

  • Tennis
  • Beach volleyball
  • Shopping
  • Beach nearby
  • Golf lessons nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 6 outdoor pools
  • Designer shops on-site
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 46-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Elan Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Mizumi – This seafood restaurant specialises in seafood and only serves dinner. Reservations are required.
March̩ РThis restaurant specialises in international cuisine and serves breakfast and dinner. Reservations are required.
La Moda – This restaurant serves breakfast, brunch, lunch and dinner. Reservations are required.
Acua – This poolside family restaurant specialises in Mexican cuisine and serves lunch and dinner.
Carnivore – This steakhouse specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: MXN 250 per accommodation, per night
  • Resort fee inclusions:
    • Fitness centre access
    • Parking
    • Phone calls (may be limited)
    • WiFi access (may be limited)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 420 to 420 for adults and MXN 210 to 210 for children

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for MXN 350 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 1500 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Mundo Imperial
Mundo Imperial Acapulco
Resort Mundo Imperial Acapulco
Mundo Imperial Hotel Acapulco
Palacio Mundo Imperial
Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Acapulco
Palacio Mundo Imperial All Inclusive Hotel
Hotel Palacio Mundo Imperial Resort Acapulco

Frequently asked questions

Does Hotel Palacio Mundo Imperial offer free cancellation for a full refund?

Yes, Hotel Palacio Mundo Imperial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Palacio Mundo Imperial?

Yes, there are 6 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Hotel Palacio Mundo Imperial?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 9 kg per pet. There's a charge of MXN 1500 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times at Hotel Palacio Mundo Imperial?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Hotel Palacio Mundo Imperial and nearby?

Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 6 outdoor swimming pools. Hotel Palacio Mundo Imperial also has 2 poolside bars, a sauna and a health club, as well as an arcade and a garden.

Are there restaurants at or near Hotel Palacio Mundo Imperial?

Yes, there are 4 on-site restaurants, featuring seafood, pool views and poolside dining.

Does Hotel Palacio Mundo Imperial have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Palacio Mundo Imperial like?

Hotel Palacio Mundo Imperial is in Puente del Mar, a short 3-minute drive from Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) and 4 minutes' walk from Forum de Mundo Imperial.

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Hotel Palacio Mundo Imperial Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Restaurant
Room
Food
Service staff
Amenities
Lobby
Water
Convention center
Family friendly
Nightclubs

Reviews

10/10 Exceptional

The property is very close to the airport which is convenient. The rooms were clean and the staff are friendly.
Kristine, 1-night trip

8/10 Very good

Hotel personnel was great, attitude made the difference!
Ariel, 3-night trip

10/10 Exceptional

Very comfortable stay
David, 1-night trip

10/10 Exceptional

Clean rooms, friendly staff, good restaurant options and food. Free transportation to all Princess properties which was nice surprise specially if you dont rent a car, that makes the experience even more comfortable and safe for guests staying here.
Silvia, 3-night trip

10/10 Exceptional

Excelente todo
Erik Castillo, 2-night trip

10/10 Exceptional

ReLly nice service from staff
Jose, 4-night trip

10/10 Exceptional

ok
Jimmy, 1-night trip

6/10 Good

I loved the place the only complain I have is that the room that states it’s for 4 people is not for 4 people beds are too small. Smaller than a kid bed. Uncomfortable to sleep in.
Maribel, 1-night trip

10/10 Exceptional

Gated area with someone at the gate. Staff was extremely nice & helpful. Very clean. Nice rooms & views. Buses that go to the beach every 30 mins. We did most likely get a room that was reserved for otjers, as there was a random piece of cake in our room, that was meant for someone else. Besides staff not knowing why that was in our room, we have a very pleasant stay!
Andrea Guadalupe Lopez, 1-night trip

10/10 Exceptional

SHEILA, 2-night trip

10/10 Exceptional

Laura, 2-night trip

10/10 Exceptional

Raul Cesar, 4-night trip

8/10 Very good

OSVALDO, 1-night trip

8/10 Very good

Alma D, 3-night trip

2/10 Poor

Pesimo

La solicitud fue para discapacitado no había brandal en los baños ni tapete piso muy resbaloso me enfermé del estómago por la comida me quejé con el consierge Paloma muy amable pero lo tratan de solucionar con un plato de fruta me hospedé en Club 89 que se supone es superior y no funcionó 2 días el personal del hotel no d la información adecuada no se puede pagar nada en efectivo muy mal
Jose, 3-night trip

8/10 Very good

Arturo, 3-night trip

6/10 Good

Me enferme y tuve que salir un día antes de lo planeado
Edgar Efrain, 4-night trip

10/10 Exceptional

Estuvo bien

En general todo muy bien.
Víctor Manuel, 1-night trip

6/10 Good

Falta mantenimiento en las habitaciones

El estado general de la habitación es de un hotel con poco mantenimiento
Jose de Jesus, 1-night trip

6/10 Good

Todo excelente pero pueden mejorar la limpieza.

Las instalaciones están en buenas condiciones, son bonitas, y la atención del personal es muy buena, tanto en el valet, y restaurantes, sin embargo en la limpieza. Las habitaciones había chinches, lo cual se reportó en su momento y no hicieron nada.
Adrian Enrique, 2-night trip

8/10 Very good

Esta bien

El hotel esta lindo, pero servicio en las albercas es un poco lento. Las camas son matrimoniales, creo que por el tipo de hotel podrian ser minimo queen para tener mayor comodidad
2-night trip

8/10 Very good

EDILBERTO, 1-night trip

8/10 Very good

Bueno

El hotel es muy comodo y muy accesible, tiene un club de playa que cumple, por el precio me parece un hotel bueno
Javier, 2-night trip

10/10 Exceptional

Excelente atención

Excelente atención de todos los empleados. Desde que te reciben el auto hasta que haces Check Out. Todos muy profes.
eduardo, 1-night trip

8/10 Very good

EDILBERTO, 1-night trip