Hotel Puebla Plaza

2.5 star property
City centre hotel, steps from Puebla Cathedral

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Photo gallery for Hotel Puebla Plaza

Courtyard
Courtyard
Triple Room
Courtyard
Interior
In the heart of Puebla Historic Center, Hotel Puebla Plaza offers a warm welcome with free in-room WiFi. Discover the city's charm near Puebla Cathedral and Zócalo de Puebla, or enjoy express check-in and multilingual staff for a hassle-free stay.

Reviews

6.8 out of 10
Good

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Free WiFi

Main amenities (6)

  • Daily housekeeping
  • 24-hour room service
  • 24-hour front desk
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Blackout curtains
  • Premium bedding

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Quadruple Room

Highlights

Garden
TV
Premium bedding
Blackout curtains
Ceiling fan
Private bathroom
Digital channels
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

Classic Quadruple Room, 2 Double Beds

Highlights

Balcony or patio
Garden
TV
Premium bedding
Blackout curtains
Ceiling fan
Private bathroom
Digital channels
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Double Room, 2 Double Beds

Highlights

Balcony or patio
Garden
TV
Premium bedding
Blackout curtains
Ceiling fan
Private bathroom
Digital channels
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room, 1 Double Bed

Highlights

Garden
TV
Premium bedding
Blackout curtains
Ceiling fan
Private bathroom
Digital channels
Iron/ironing board
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room

Highlights

Garden
TV
Premium bedding
Blackout curtains
Ceiling fan
Private bathroom
Digital channels
Iron/ironing board
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Luxury Room, 1 King Bed, City View

Highlights

Garden
TV
Premium bedding
Blackout curtains
Ceiling fan
Private bathroom
Digital channels
Iron/ironing board
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Room Deluxe With View

  • Sleeps 4
  • 2 Double Beds

Suite Deluxe With Street View

  • Sleeps 2
  • 1 King Bed

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

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About the area

Map
5 Poniente No 111, Downtown, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • Puebla Convention Center - 13 min walk - 1.2 km
  • Centro Expositor - 6 min drive - 4.8 km
  • Angelopolis Commercial Center - 8 min drive - 6.2 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 43 min drive
  • Puebla–Cholula Tourist Train Terminal - 24 min walk

Restaurants

  • ‪El Mural de los Poblanos - ‬2 min walk
  • ‪Tortas Meche - ‬2 min walk
  • ‪Attico 303 - ‬2 min walk
  • ‪Comal Cocina de Antojo - ‬1 min walk
  • ‪Miel de Agave - ‬3 min walk

About this property

Hotel Puebla Plaza

Hotel Puebla Plaza offers a fantastic location, putting you a short five-minute walk from Zócalo de Puebla and Puebla Cathedral. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. This Colonial hotel is also within a short drive of Centro Expositor and Cuauhtemoc Stadium.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 37 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 7:00 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is 11:30 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 24-hour room service

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Colonial architecture

Accessibility

  • Handrails in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Garden

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Puebla Plaza
Puebla Plaza
Hotel Puebla Plaza Hotel
Plaza Hotel Puebla
Hotel Puebla Plaza Puebla
Hotel Puebla Plaza Hotel Puebla

Frequently asked questions

Are pets allowed at Hotel Puebla Plaza?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Puebla Plaza?

Sorry, there's no on-site parking at Hotel Puebla Plaza.

What are the check-in and check-out times at Hotel Puebla Plaza?

Check-in start time: 2 PM; check-in end time: 7:00 PM. Check-out time is 11:30 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Hotel Puebla Plaza and nearby?

Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours.

Does Hotel Puebla Plaza have any outdoor private spaces?

Yes, every room features a garden.

What's the area around Hotel Puebla Plaza like?

Hotel Puebla Plaza is in Puebla Historic Center, a short 2-minute walk from Zócalo de Puebla and 3 minutes' walk from Puebla Cathedral.

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Hotel Puebla Plaza Reviews

Reviews

6.8

Good

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Good

Cheap hotel to stay in downtown…

2/10 Poor

Doors Closed upon arrival.
We found the hotel Closed upon arrival. Had to booked another one in emergency. Reported immediately to Hotels.com. This case is pending resolution.
Montserrat, 2-night trip

2/10 Poor

I showed up at 4pm to check in and nobody was there to open the door for me. So i went to lunch and came back half an hour later. Leaning lady opened the door and informed me that nobody was working and she didnt know when somebody would be at the desk to check me in. Pretty infuriating!
Javier Antonio, 2-night trip

4/10 Fair

Muy mal servicio
De entrada no aceptaban pago con tarjeta, quedaron de enviar el control de la TV. cosa que no pasó hasta que bajé por él, no funcionaba la extensión o no contestaban en la recepción, no había agua caliente y la instrucción que daban era deja tirar toda el agua fría, Se imaginan cuánto desperdicio de agua!!
Oscar, 1-night trip

6/10 Good

Un hotel con muchisimas escaleras, nl hubo disponibilidad de cambiarnos de habitación a pesar de que viajabamos con niños y personas de la 3ra edad. No hay estacionamiento y aunq tienen convenio con un estacionamiento enfrete, esta muy caro. No hay agua caliente en el baño....te piden abrir la llave del lavabo para q salga agua caliente de la regadera....el hotel tiene buena ubicación
Mariana, 2-night trip

10/10 Exceptional

Francisco, 1-night trip

10/10 Exceptional

Giovanna, 1-night trip

10/10 Exceptional

Patrick, 1-night trip

10/10 Exceptional

Buena Atención y excelente lugar
Patricia, 2-night trip

8/10 Very good

jesus ricardo, 1-night trip

2/10 Poor

1.-Habitaciones demasiado pequeñas. 2.- no cuentan con aire acondicionado. 3.- no cuentan con posibilidad de comer en las instalaciones.
STEPHANIE ARIADDNA, 2-night trip

6/10 Good

Hector, 1-night trip

10/10 Exceptional

Jorge, 1-night trip

10/10 Exceptional

Pablo, 1-night trip

6/10 Good

Mejorar precio. Oferta
Rocio, 2-night trip

10/10 Exceptional

Salvador, 1-night trip

4/10 Fair

Terrible recepción
Hice la reservación por medio de la app y no me respetaron el precio me cobraron mas de la mitad de lo q habia pagadola persona q estaba en reservación no me ayudó a subir las maletas diciendo q eso lo le correspondía
David, 1-night trip

4/10 Fair

Amado, 1-night trip

10/10 Exceptional

Graciela, 2-night trip

2/10 Poor

A pesar de que tenía reservado no la respetaron
Alejo, 2-night trip

8/10 Very good

Walter, 1-night trip

2/10 Poor

En las noches no tienen agua caliente ..el Wifi es muy lento..no tienen servicio de comedor
Luis, 1-night trip

10/10 Exceptional

Mayra, 1-night trip

2/10 Poor

Hannali, 1-night trip

2/10 Poor

Carlos, 1-night trip