Choose dates to view prices

Hotel by the Red Canal

Photo gallery for Hotel by the Red Canal

Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Romantic Suite, 1 Bedroom, Garden View (Chin) | Balcony
View from room

Overview of Hotel by the Red Canal

Hotel by the Red Canal

3.5 star property
Luxury hotel in Mandalay with spa and outdoor pool

9.0/10 Superb

72 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
No.417, corner of 63 rd & 22 nd Road, Mandalay, 952

Room options

About this area

What's nearby

  • On the boardwalk

Getting around

  • Mandalay (MDL-Mandalay Intl.) - 52 min drive
  • Mandalay Central Railway Station - 8 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Aroma Indian Restaurant - 3 min walk
  • Brolly Sky bar - 5 min walk
  • Cafe city - 7 min walk
  • The Myst - 11 min walk
  • Indian tadka - 11 min walk

About this property

Hotel by the Red Canal

Hotel by the Red Canal offers an airport shuttle (available 24 hours) for MMK 50000 per vehicle one-way. Guests can visit the spa to indulge in deep-tissue massages, facials or body scrubs, and international cuisine is served at Spice Garden Restaurant, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a 24-hour health club. Fellow travellers like the pool and helpful staff.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM until 9 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Playground
  • Babysitting (surcharge)

What to do

  • Boat tours nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2006
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Accessible bath
  • Upper floors accessible by stairs only

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • DVD player
  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Garden
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Prana Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Spice Garden Restaurant – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Canopy Bar – This bar only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) gala dinner per adult: MMK 127500
  • Christmas Eve (24 December) gala dinner per child: MMK 76500 (from 3 to 10 years old)
  • New Year's Eve (31 December) gala dinner per adult: MMK 127500
  • New Year's Eve (31 December) gala dinner per child: MMK 76500 (from 3 to 10 years old)

Optional extras

  • Continental breakfast is offered for an extra charge of MMK 22500 for adults and MMK 15000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MMK 50000 per vehicle (one-way. Maximum occupancy 3)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for MMK 20000 per night
  • Rollaway beds are available for MMK 127500 per night
  • Guests must contact this property in advance to reserve cots/infant beds

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Long-term renters welcome.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property only accepts cash.

Also known as

Canal Red
Hotel Red Canal
Hotel Red Canal Mandalay
Red Canal
Red Canal Hotel
Red Canal Mandalay
Hotel by the Red Canal Hotel
Hotel by the Red Canal Mandalay
Hotel by the Red Canal Hotel Mandalay

Frequently asked questions

Does Hotel by the Red Canal offer free cancellation for a full refund?
Yes, Hotel by the Red Canal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel by the Red Canal?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel by the Red Canal?
Yes, there's an outdoor pool.
Are pets allowed at Hotel by the Red Canal?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel by the Red Canal?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel by the Red Canal?
Yes, an airport shuttle is available. The charge is MMK 50000 per vehicle one-way.
What are the check-in and check-out times at Hotel by the Red Canal?
You can check in from 2 PM - 9 PM. Check-out time is noon. Express check-out is available.
What is there to do at Hotel by the Red Canal and nearby?
Have fun during the warmer months with activities nearby such as boat tours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel by the Red Canal also has a 24-hour health club and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Hotel by the Red Canal?
Yes, Spice Garden Restaurant offers international cuisine and garden views. Nearby restaurants include Brolly Sky bar (5-min walk), Cafe city (7-min walk) and The Myst (11-min walk).
Does Hotel by the Red Canal have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Hotel by the Red Canal like?
Hotel by the Red Canal is located on the boardwalk, a short 16-minute walk from Phaung Daw Oo Monastic Education High School and 15 minutes' walk from Mandalay Marionettes Theater. Travellers say that this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.5/10

Cleanliness

9.6/10

Staff & service

8.3/10

Amenities

9.0/10

Property conditions & facilities

4/10 Fair

AKIRA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ruth, 3-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel in a good location in Mandalay. All staff very helpful, friendly and polite. Very nice hotel would stay there again
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best boutique hotel to stay at in Mandalay. A little green oasis in the middle of a sprawling city. Free breakfast, free happy hour, great service, great Indian food.
Martin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice, traditional basecamp for a visit to Mandalay
I enjoyed a very nice 3 night stay at this property while I was recently in Mandalay. It has a great deal of traditional character and the staff were very friendly and professional. It has a pool and gym which were nice when one needed to get out of the heat during midday, but it was walking distance to Mandalay Palace and Mandalay Hill which was really nice. Rooms are a bit small, but very comfortable. Great place to stay
William, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Situacion y alojamiento muy recomendables
Muy correcto! En una calle muy tranquila a pesar de estar en pleno centro y muy cerca de todos los sitios de mayor interes. El recepcionista nos ayudo mucho a planificar nuestra estancia y gracias a el pudimos ver lo mas relevante en dos dias
CARLOS, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Clean and comfortable place for two nights in Mandalay. Restaurant is good, like the flavored waters and the fresh passion fruit juice at breakfast. They try hard with the poolside drinks and tea hour. But because the pool made our skin itch we wouldn’t stay here again. We picked the place because it had a pool, very important to us. In Bagan before Mandalay the pool was great and after in Inle our pool was great. But this one was miserable to swim in because of the itchy water. We tried it twice and both times, itchy immediately. The level of service of the staff is top notch, whoever has trained them does an amazing job. They all are so on top of everything it was pretty amazing to see. They literally jump up to be attentive. May is especially outstanding. Our shower tub pooled water/stopped up, but luckily there was a second shower on our patio so we used that instead.
2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Excellent boutique hotel
Really nice hotel, beautifully furnished and great, helpful staff. Small, decent gym, good WiFi, and good breakfast. Also free coffee or tea offered in the afternoon. I would definitely stay again.
Michael, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

The hotel is a lovely property and the staff were particularly helpful. There were 3 things that I found particularly disappointing. Firstly, the food and beverage services at the Spice Garden (breakfast and dinner) were very ordinary. The coffee and tea were awful, the breakfast very average quality. One evening meal I had the food equally poor, especially considering the USD prices charged. Along the same lines, the spa prices were western prices in USD - a 1 hour treatment charging USD50 (did not use so cannot comment on the quality, but this seems ridiculous in Myanmar). The other disappointment was the one window to the room faced on to a grungy building which meant no natural light at all to our room. If they could improve the F&B quality then I would probably give this place a 5 rating.
2-night family trip
Verified Expedia guest review