We had a lovely time. When we first arrived we were really disappointed with our apartment, the balcony was not a balcony! We were on the ground floor - no problem there - but there was a concrete wall instead of balcony balustrade, it was about 5 foot high with only a slither of light coming over, you could just about peer over if you stood on tip toe… I’ve never seen anything like it! However, having said this and to be fair, I went straight to reception and the very lovely receptionist called Nancy (thank you Nancy!) arranged for us to change apartments the following day. The apartment we moved to was perfect and we proceeded to have a very enjoyable stay. The apartments and complex are generally in need of some cosmetic updating and refreshing but they are adequately equipped. There is no air-con but fans are provided in each room. The location is exceptional, close to the beautiful lake and the small selection of excellent bars and restaurants along the front. The public pool is wonderful and just next door. Overall we were very happy with our stay once we moved apartments. Nancy was also very helpful assisting us with the laundry room.