Ace Hotel New York

4.0 star property
Hotel with restaurant, near 5th Avenue

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ace Hotel New York

Lobby
Front of property
Front of property
Small Room One Full Bed | Living area
Lobby lounge

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 2 coffee shops/cafes
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Meeting room
  • Multilingual staff
Feel at home
  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Daily housekeeping
  • Blackout curtains
  • Lift
The price is NZ$483
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

Deluxe Room, 1 King Bed (Medium King)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Medium Queen)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed (Loft Suite)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Dining table
LCD TV
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Large)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed (Small)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed (Single)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Double Beds (Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Single Beds, Partial View (Bunk)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
20 West 29th Street, New York, NY, 10001

What's nearby

  • Empire State Building - 6 min walk - 0.6 km
  • Madison Square Garden - 9 min walk - 0.8 km
  • Broadway - 13 min walk - 1.1 km
  • Times Square - 14 min walk - 1.2 km
  • Grand Central Terminal - 18 min walk - 1.6 km

Getting around

  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • LaGuardia Airport (LGA) - 33 min drive
  • Newark Liberty Intl. Airport (EWR) - 37 min drive
  • John F. Kennedy International Airport (JFK) - 52 min drive
  • New York W 32nd St. Station - 4 min walk
  • New York 23rd St. Station - 8 min walk
  • Penn Station - 11 min walk
  • 28 St. Station (Broadway) - 1 min walk
  • 34 St. Station (Herald Square) - 6 min walk
  • 28 St. Station (Park Av. S) - 7 min walk

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - ‬1 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬1 min walk
  • ‪House Party Cafe & Lounge - ‬1 min walk

About this property

Ace Hotel New York

Ace Hotel New York puts you in a great location, within a short 10-minute walk of 5th Avenue and Empire State Building. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Koloman, which serves breakfast and dinner. Also, Madison Square Garden and Macy's are within a short 10-minute walk. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: 28 St. Station (Broadway) is steps away and 34 St. Station (Herald Square) is 6 minutes.

Languages

English

At a glance

Hotel size

  • 286 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: noon
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, 1 total, up to 11 kg per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 75 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • 2 coffee shops
  • Restaurant
  • Bar/lounge

Working away

  • Meeting room
  • Co-working spaces

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Koloman – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 40.16 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 30 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per day

Parking

  • Self-parking costs USD 75 per day

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Does Ace Hotel New York offer free cancellation for a full refund?
Yes, Ace Hotel New York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ace Hotel New York?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Ace Hotel New York?
Yes. Self-parking costs USD 75 per day.
What are the check-in and check-out times at Ace Hotel New York?
Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Ace Hotel New York?
No, this hotel doesn't have a casino, but Resorts World Casino (19-min drive) is nearby.
What is there to do at Ace Hotel New York and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Ace Hotel New York?
Yes, there's an on-site restaurant, Koloman.
What's the area around Ace Hotel New York like?
Ace Hotel New York is in Manhattan, a short 1-minute walk from 28 St. Station (Broadway) and 6 minutes' walk from Empire State Building. Travellers give top marks for the hotel's prime location.

Ace Hotel New York Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

Dated, dirty and falling apart
Very dirty in bathroom. Tiles falling off the wall.
Rachel, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Katharine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Katharine, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ghidewon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I'll keep coming back
Second time I staying at the ACE hotel. I strongly recommend this hotel because of several requirements that I personally look in a good hotel . First of all, his location, convinient and accessible to transportation. Secondly, privacy and peacefulness. Lasly the decor blends with the energy and vibes of NY city . Love it
Sammy, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Simone, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Suzie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brandon, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Rodney, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Corey, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rooker, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Suzanne, 3-night trip
Verified Hotels.com guest review

6/10 Good

Decent at best
I’ve had great experiences at other Ace Hotels, unfortunately this one fell short. Booked a medium king and room was a decent size but there was barely any lighting so one corner of the room was virtually unusable. Bathroom was super dingy, cracked tiles, bad repair work. Shower was sooooo small and awkward. Street noise was crazy loud. Found someone else’s socks in the room under a table which made me question the cleanliness. Not all bad though. Bed was amazingly comfortable. All the employees at the hotel were helpful and kind. Good centralized location with easy access to subways. Overall, it was a decent stay but unimpressive compared to other Ace experiences. Feels like it’s maybe gone downhill.
Lisa, 2-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicklas, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simona, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brook, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anna E, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

John, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Mindy, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel might have been hip 14 years ago, but our stay was very disappointing. Had to wait 40 minutes for check in because the room was not ready even when we showed after 3pm. Awful smell in the bathroom (old sewer system?) was the worst part. Carpet was wet and moist. Wouldn’t stay here again..
AHRAM, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Vonnae, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

When i walked in,i could already see pretty nice hotel. My stay was good. But one second later when I wasn’t looking at the door.. the doors closes behind me😤 as I were there stranded without no keys 😰 this is not the hotel fault just saying this. Just letting you know, the door closes pretty quickly. I was there, crying with fear🙏🙏 I love you guys. Thank you for reading my sentence.
Justin, 4-night family trip
Verified Hotels.com guest review