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Virgin Hotels New York City

Photo gallery for Virgin Hotels New York City

Minibar, in-room safe, desk, laptop workspace
Seasonal outdoor pool
Minibar, in-room safe, desk, laptop workspace
55-inch Smart TV with digital channels, TV, Netflix
Minibar, in-room safe, desk, laptop workspace

Overview of Virgin Hotels New York City

Virgin Hotels New York City

5.0 star property
Luxury hotel with 2 restaurants, near 5th Avenue
8.4 out of 10 Very good
8.4/10 Very good

120 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
1227 Broadway, New York, NY, 10001
Main amenities
  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • 8 meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains

Room options

About this area

What's nearby

  • In Manhattan
  • 5th Avenue - 3 min walk
  • Empire State Building - 5 min walk
  • Madison Square Garden - 7 min walk
  • Broadway - 12 min walk
  • Bryant Park - 12 min walk
  • Times Square - 13 min walk
  • Grand Central Terminal - 18 min walk
  • Rockefeller Center - 20 min walk
  • Radio City Music Hall - 21 min walk
  • Jacob K. Javits Convention Center - 22 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 9 min drive
  • Teterboro, NJ (TEB) - 18 min drive
  • LaGuardia Airport (LGA) - 27 min drive
  • Linden, NJ (LDJ) - 29 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 34 min drive
  • John F. Kennedy International Airport (JFK) - 49 min drive
  • New York W 32nd St. Station - 3 min walk
  • New York 23rd St. Station - 8 min walk
  • Penn Station - 11 min walk
  • 28 St. Station (Broadway) - 2 min walk
  • 34 St. Station (Herald Square) - 5 min walk
  • 28 St. Station (7th Av.) - 7 min walk

Restaurants

  • Skirt Steak - 3 min walk
  • Milk Bar NYC Flagship - 1 min walk
  • L'Amico - 2 min walk
  • Stumptown Coffee Roasters - 1 min walk
  • Paper Coffee - 2 min walk
Map

About this property

Virgin Hotels New York City

Located 1.3 mi (2.1 km) from the airport, Virgin Hotels New York City offers a great location, putting you within a short 10-minute walk of 5th Avenue and Empire State Building. After splashing around at the seasonal outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 3 bars/lounges. This luxurious hotel is also within a 15-minute walk of Madison Square Garden and Broadway. The property is only a short walk to public transportation: 28 St. Station (Broadway) is steps away and 34 St. Station (Herald Square) is 5 minutes.

Languages

Afrikaans, Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Italian, Korean, Slovenian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 463 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets stay for free (dogs only)
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (USD 75 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby

Working away

  • 8 meeting rooms
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium digital channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Dining

Everdene – On-site fine-dining restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: USD 38.11 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 40 to 125 per person

Parking

  • Covered valet parking costs USD 75 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 26 to October 08

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Virgin Hotels York City York
Virgin Hotels New York City Hotel
Virgin Hotels New York City New York
Virgin Hotels New York City Hotel New York

Frequently asked questions

Does Virgin Hotels New York City offer free cancellation for a full refund?
Yes, Virgin Hotels New York City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Virgin Hotels New York City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Virgin Hotels New York City?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Virgin Hotels New York City?
Yes, dogs stay free. Food and water bowls are available.
Is parking offered on site at Virgin Hotels New York City?
Yes. Valet parking costs USD 75 per day.
What are the check-in and check-out times at Virgin Hotels New York City?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Virgin Hotels New York City?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at Virgin Hotels New York City and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities such as 3 bars, a seasonal outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Virgin Hotels New York City?
Yes, there are 2 on-site restaurants.
What's the area around Virgin Hotels New York City like?
Virgin Hotels New York City is in Manhattan, a short 2-minute walk from 28 St. Station (Broadway) and 3 minutes' walk from 5th Avenue.

Reviews

8.4

Very good

9.3/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

8/10 Very good

Jeanne, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Allandran, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Not so hidden gem. Fantastic place to stay
Great stay, for the price and area, I cannot complain. Will stay again, wish I had found this place sooner.
Daniel, 2-night trip
Verified Hotels.com guest review

6/10 Good

Trent, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with fantastic views!
The hotel was fantastic. Rooms had a fantastic view. Restaurant and Room Service was great!
Room with a vuew
Terrace on the 3rd level.
Manuel, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

Ken, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic overall and will absolutely be back!
Melisa J., 4-night family trip
Verified Hotels.com guest review

6/10 Good

Not a true 5 star/luxury hotel
My check in was subpar. I called to check abt an earlier check in and was told there were no rooms available yet. I called back an hour and half later and was told no rooms were still available. Not Until I asked about upgrading to another room if they were available did they finally check to see that yes, in fact, my room was available. I’m very surprised this hotel is rated 5 star. The Langham would NEVER let a customer walk in and not assure them, with vigor, that they were going to do their best to accommodate them. It’s not just that my room wasn’t ready, it’s more so that the room was ready and the agent couldn’t be bothered to just check.
EbonyJanice, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Molly, 2-night business trip
Verified Hotels.com guest review