Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Heraklion, Crete, Greece
1 room, 2 adults

Kastro Hotel

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Refrigerator
Theotokopoulou 22, Heraklion, Crete Island, 71202, Greece

3-star hotel with restaurant, near Heraklion Archaeological Museum
  • Free buffet breakfast and free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Greece may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Lovely room, it would be nice if it can be little bigger though. In addition nice, clean…Sep 19, 2020
  • Very good location, only steps away from the car free city center where you will find…Sep 16, 2020

Kastro Hotel

from NZ$74
  • Single Room
  • Standard Triple Room
  • Standard Double Room

What’s around Kastro Hotel

Landmarks

  • Heraklion Port - 16 min walk
  • Heraklion Archaeological Museum - 7 min walk
  • Monastery of St. Peter and St. Paul - 2 min walk
  • Heraklion Loggia - 3 min walk
  • Heraklion Town Hall - 3 min walk
  • Lions Square - 3 min walk
  • 18 Anglon Square - 3 min walk
  • Morosini Fountain - 4 min walk

Getting around

  • Nikos Kazantzakis Airport (HER) - 5 min drive

At a glance

Key facts

Hotel size

  • This hotel has 39 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 1:30 PM-5:30 AM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • Greece may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Discounted offsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Working away
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Terrace
  • Library
  • Television in common areas
Languages Spoken
  • English
  • German
  • Greek

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Balcony
Freshen up
  • Partially open bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Kastro Hotel’s small print

Also known as

  • Hotel Kastro
  • Kastro Hotel Hotel
  • Kastro Hotel Heraklion
  • Kastro Hotel Hotel Heraklion
  • Kastro Heraklion
  • Kastro Hotel
  • Kastro Hotel Heraklion
  • Kastro Hotel Crete/Heraklion

Policies

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property accepts credit cards. Cash is not accepted.

This property is licensed under an applicable law.Property Registration Number 1039K013A0004400

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 1.50 per accommodation, per night

Optional extras

Parking is available nearby and costs EUR 7 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Kastro Hotel

  • Does Kastro Hotel offer free cancellation for a full refund?
    Yes, Kastro Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Kastro Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Kastro Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Kastro Hotel?
    You can check in from 1:30 PM - 5:30 AM. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Are there restaurants at or near Kastro Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Izmir Kebap (3-min walk), Ladokolla (3-min walk), and Utopia Cafe (3-min walk).

Recent reviews

Superb 9.0 From 220 reviews

Exceptional 10.0
Second time in Heraklion and we didn't have to think twice where we would sleep. The hotel has great location inmidst the city centre with lively streets and uncountable eateries just around the corner but in a small quiet sidestreet at the same time. The breakfast is good and diverse, the staff competent and polite and the rooms clean. Great value for money.
Klara, gb1 night trip
Exceptional 10.0
From the moment I checked in, my stay was so so wonderful. The staff are exceptional and the location is perfect! The bed was super comfortable and the ammenities brand new.
Stacey, au4 night trip
Exceptional 10.0
I had such a lovely and welcomed stay at hotel Kastro that I extended my stay by another four days. The hotel is so well located and quiet. The bed is super comfortable and all amenities are modern. The staff above all are so friendly and helpful which makes all the difference!
Stacey, au2 night trip
Exceptional 10.0
Great hotel, great location, amasing staff and was sad to move on.
Samuel, gb2 night trip with friends
Exceptional 10.0
Perfect find!
Very clean and great location. Would definitely stay here again.
Mackenzie, gb1 night trip
Exceptional 10.0
Great value for your money
This hotel is a great stay for the value of your money! It was very clean, the breakfast was big consisted of wheat rusks, fresh baked croissants, Bread, delicious yogurts, ham and cheese slices, hard boiled egg, cereal and milk, chocolate muffins, Fresh squeezed orange juice and a latte. They serve it straight to your table. We will be booking this place when we leave Crete as well.
Chelsea, us1 night trip
Exceptional 10.0
Amazing location, great facilities, friendly staff!
Alex&Val, us2 night romance trip
Exceptional 10.0
The location is perfect... the newly renovated rooms are very nice and modern. Very pleasant staff.. The only thing is the old fashion hairdryer... that needs to be change... other than that every thing is perfect.. i highly recommended.
ie1 night trip
Exceptional 10.0
very good hotel. recommended!
we had a great time! the staff was very nice and helped us with everything we asked. the breakfast wasn't very diverse but was enough for us. cleaning was very good also.
naama, il7 night romance trip
Exceptional 10.0
Very pleasant- would stay here again
Kastro Hotel sits as the face of modernity on a small quiet street in Heraklion. It was a pleasant surprise to be so quickly connected to some of the main streets and sights in the city (less than 5minutes walk) although it felt like it could have been miles away. Very friendly and helpful staff Excellent breakfast service Modern decor
Rachel, gb4 night trip

Kastro Hotel