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Kastro Hotel

3.0 star property
Hotel with restaurant, near Heraklion Port

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Photo gallery for Kastro Hotel

Terrace/patio
Front of property
1 bedroom, in-room safe, desk, soundproofing
Lobby sitting area
Reception
In the heart of Heraklion, Kastro Hotel offers a tranquil retreat with a massage or other spa services. Relax at the charming coffee shop/cafe, explore books in the library, and enjoy high-speed WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Spa
  • Bar
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Terrace
  • 24-hour front desk
  • Car hire on-site
  • Library
  • Front desk safe
  • Vending machine
  • Laundry service

Feel at home (6)

  • Fridge
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Lift
The current price is NZ$224
includes taxes & fees
23 Jul - 24 Jul

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Electric kettle
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

1 bedroom, in-room safe, desk, soundproofing

Single Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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9 Jul - 10 Jul
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About the area

Map
Theotokopoulou 22, Heraklion, Crete Island, 71202

What's nearby

  • Historical Museum of Crete - 2 min walk - 0.2 km
  • Heraklion Town Hall - 2 min walk - 0.2 km
  • Heraklion Archaeological Museum - 5 min walk - 0.5 km
  • Natural History Museum of Crete - 7 min walk - 0.6 km
  • Heraklion Port - 12 min walk - 1.1 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 5 min drive

Restaurants

  • ‪Coffee Walk - ‬2 min walk
  • ‪Indigo Cafe - ‬2 min walk
  • ‪Παγοποιείον - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Petousis - ‬1 min walk

About this property

Kastro Hotel

When you stay at Kastro Hotel, you'll be in a great location, within a short 10-minute walk of Historical Museum of Crete and Heraklion Archaeological Museum. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include a bar/lounge and a terrace. Fellow travellers say great things about the helpful staff.

Languages

English, German, Greek

At a glance

DONE

Hotel size

    • 39 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:30 PM; check-in end time: 11:30 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Off-site parking within 98 ft (EUR 12 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Mosquito nets
  • Spa services

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 5.00 per accommodation, per night

Optional extras

  • Safes in guest rooms can be used for EUR 5 per stay

Parking

  • Parking is available nearby and costs EUR 12 per day (98 ft away)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number 1039Κ013A0004400

Also known as

Hotel Kastro
Kastro Heraklion
Kastro Hotel
Kastro Hotel Heraklion
Kastro Hotel Crete/Heraklion
Kastro Hotel Hotel
Kastro Hotel Heraklion
Kastro Hotel Hotel Heraklion

Frequently asked questions

Does Kastro Hotel offer free cancellation for a full refund?

Yes, Kastro Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Kastro Hotel?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Kastro Hotel?

Check-in start time: 1:30 PM; check-in end time: 11:30 AM. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Kastro Hotel and nearby?

Kastro Hotel has spa services.

Are there restaurants at or near Kastro Hotel?

Yes, there's an on-site restaurant.

What's the area around Kastro Hotel like?

Kastro Hotel is a short 16-minute walk from Heraklion Port and 3 minutes' walk from Historical Museum of Crete.

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Kastro Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Room
Location
Cities
Bed
Rooftops
View

What guests liked

  • Breakfast offerings were plentiful and included a variety of options such as pancakes, scrambled eggs, and fresh fruit. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Excellent location - great staff
4-night trip

10/10

The front desk is very helpful to solve problems and book a taxi to the airport.
2-night trip

10/10

Great location. The staff was helpful and friendly and the breakfast was good. The room was clean and comfortable. Very enjoyable. The door knobs were a little al hard to figure out, though.
2-night trip

10/10

Excellent place surrounded by great tavernas and restaurants.
1-night trip

10/10

Delightful stay
3-night trip

10/10

Friendly, clean and central
3-night trip

10/10

Had a really nice stay at Kastro! The staff were all so lovely and helpful whenever I needed assistance from start to end. The breakfast was also great and location was perfect. Definitely would stay again!
5-night trip

10/10

Great location. Friendly staff. Very nice breakfast. Room was small, but well laid out. Bed was comfortable.
3-night trip

10/10

Friendly staff.central hotel with easy access to centre.
7-night trip

8/10

This area is fabulous for dining. Many little restaurants and a great feel to the area. I wish we had more time to explore.
2-night trip

10/10

Room was clean and bed was very comfortable.The staff were very pleasant and helpful. My only complaint was my room faced the street and at times it was quite noisy. Parking is a premium on the street but the hotel has an arrangement with the city for parking at 8 euro/day The breakfast was first rate!
2-night trip

8/10

Great hotel for a quick stopover in Heraklion. Comfy beds and friendly staff. The streets around are quite narrow so if you plan on having a rental car, just be aware.
1-night trip

10/10

Great and very helpful staff, particularly the cleaning person on the floor. Also very good breakfast.
2-night trip

10/10

Well placed location within easy walking distance of all necessary facilities. Extensive breakfast choice buffet format. Extremely helpful staff.
6-night trip

10/10

Great
1-night trip

6/10

Pros: The hotel location, beds , breakfast buffet and cleanliness were all fine. Cons; The check in was not smooth at all. The reception was rude in communication . The washroom was a bit smelly.
1-night trip

10/10

Very convenience location. The staff is very nice and gave us lots of help. He is ver patient explaining information we asked.
2-night trip

10/10

We stayed at the Kasteo hotel twice. First for two nights , then stored our luggage there and returned in two days for two more nights. The second visit we stayed in the fifth floor that had been completely renovated. It was beautifully redone with séparer shower and toilet rooms, large closet and very comfortable king-sized bed. We also had a bit of a view of the sea from up there.
2-night trip

4/10

Smelt like smoke and the carpets didn’t feel clean. staff was nice though
1-night trip

10/10

Room was very clean. The Sheets changed every day. Room was always tidy. Bathroom was clean every day shows attention to it. All appliances were clean and new. Air conditioning worked perfectly. The only problem"" No fox American English station on TV. Only CNN and Blumberg business. The breakfast and offered were plenty and coffee was excellent (two machines) Pancakes,Scrambled Eggs Tomato and Sausage. Fresh fruit,Butter for toast,Rolls,Bacon.Very tasty.For the price for a room who get allot for your money! YES. I reccommend this hotel.
7-night trip

10/10

all good.
1-night trip

6/10

The hotel was fine except for one thing.The aircon. It was not possible to control it for our convenience, it was locked at what the hotel thought was adequate. Also , it was switched off completely during the night, ensuring a terrible night sleep,, or lack of it. I would not recommend.
1-night trip

6/10

Why no reading lights by the bed - only that horrible overhead light? Does no one need a bedside light anymore? Also, having the property call a taxi for you is a rip-off. I was charged 10 euro for what was a 4 euro trip the day before. Do they have some kind of deal going? A total rip off. Staff was nice, but with the negatives, I wouldn't stay there again.
1-night trip

10/10

2-night trip

8/10

1-night trip