2/10 Poor
26 September 2024
The management company Evolve was rude and unreasonable. There was a road collapse on highway 22 and although it was reopened, we were concerned continued road repairs would cause significant traffic delays from the Grand Tetons (which they did). We asked to cancel and pay for all costs except for cleaning fee which they refused. Prior to reaching out to Evolve I contacted the housekeeping service (Nacole) and confirmed she would not charge the fee if we cancelled. I would not recommend staying at this property because of the management company.
Patricia
Patricia, 2-night trip
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