Bar Pasticceria Amiata Nisi Romaldo - 4 min walk
Ristorante Nanda - 3 min walk
About this property
Hotel Ave
Take in the views from the rooftop terrace when you stay at Hotel Ave. Guests indulge in massages, then grab a bite to eat at the restaurant. Other features include a bar/lounge, a hot tub and a sauna.
Languages
English, French, Italian
At a glance
Hotel size
57 rooms
Arriving/Leaving
Check-in start time: 1 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children's pool
Playground
What to do
Hiking/biking trails
Ropes course
Scooter/moped hire
Ecotours nearby
Mountain climbing nearby
Hot springs nearby
Working away
Meeting room
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Bike hire
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Picnic area
Television in common areas
Seasonal outdoor pool
Spa services
Hot tub
Sauna
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Ceiling fan
Sleep well
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free wired Internet
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages. There are 3 hot springs open between 9:00 AM and 7:00 PM.
Dining
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.60 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
Children & extra beds
Cots/infant beds are available for EUR 10.0 per night
Rollaway beds are available for EUR 30.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pool, spa, & gym (if applicable)
Hot springs access available from 9:00 AM to 7:00 PM
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Ave Chianciano Terme
Ave Hotel Chianciano Terme
Hotel Ave Chianciano Terme
Hotel Ave
Hotel Ave Hotel
Hotel Ave Chianciano Terme
Hotel Ave Hotel Chianciano Terme
Frequently asked questions
Does Hotel Ave offer free cancellation for a full refund?
Yes, Hotel Ave does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Ave?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at Hotel Ave?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ave?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Ave?
Check-in start time: 1 PM; check-in end time: 11 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Hotel Ave and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes hot springs and ecotours. Relax in the hot tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a sauna. Hotel Ave also has a picnic area and a garden.
Are there restaurants at or near Hotel Ave?
Yes, there's an on-site restaurant that offers local cuisine.
Does Hotel Ave have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Ave like?
Hotel Ave is a short 1-minute walk from Val di Chiana and 4 minutes' walk from Terme Sant'Elena.
Hotel Ave Reviews
Reviews
3.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
3.2/10
Cleanliness
4.0/10
Staff & service
2.8/10
Property conditions & facilities
Reviews
4/10 Fair
4 July 2019
Need improvement
Location is good. Price is good. But the room was not clean. I found a spider with spider net in my room. And Refrigerator didn't work. The wall in the room is very thin. There are no soundproof. It was poor sleep because of soundproof ploblem.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
6/10 Good
4 December 2018
Abbiamo dormito una sola notte nell hotel,quindi non ho possibilità di valutare eventuali servizi aggiuntivi dell’hotel quali saua piscina e ristorante.
Per quello che ho potuto notare il personale e molto gentile.
La struttura di qualità medio bassa.
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
20 August 2016
Evitate camera 153
albergo scadente con camera matrimoniale piccolissima con 2 letti singoli accoppiati,niente di positivo dalla finestra al muro che cadeva a pezzi...forse il bagno era l'unico che poteva passare..da non consigliare.
Cristina
Verified Hotels.com guest review
2/10 Poor
20 August 2011
Das Hotel ist der Horror und nicht zu empfehlen
Ein fürchterliches Hotel. Für uns war es ein Horror. Wir hatten ein Familienzimmer gebucht. Das Zimmer war für 2 Erwachsene und 2 Jugendliche so klein das wir über unser eigenes Gepäck steigen mussten. Unsere Kinder mussten bei uns im Bett übernachten da die Stockbetten notdürftig repariert waren und die Gefahr bestand, dass diese zusammen krachen. Der Übernachtungspreis für diesen Standard ist wucher! Die Bäder waren aus den 70er Jahren und z.B. funktionierte die Toilettenspülung nicht. Der Duschvorhang war absolut provisorisch angebracht. Zudem waren die Zimmer nicht sauber. Unsere Tochter hatte am nächsten morgen einen Bettwanzenstich. Die Rezeptionistin sprach kein Englisch oder Deutsch (nur italienisch). Der Lift ist absolut klein und wir hatten Angst in ihm stecken zu bleiben (sackte bei jeder Person die einstieg etwas ab). Ich könnte jetzt noch mehr schreiben aber ich denke das gibt einen groben Überblick. Einzist der Pool am Dach war O.K. Die Zimmerdarstellung bei Expedia weswegen wir das Hotel gebucht haben stimmen nicht (Hoteldetails).
Peter
Verified Expedia guest review
2/10 Poor
30 July 2011
Hotell Ave i Chianciano Terme
Badrummet i vårt rum var minimalt. Duschen var bredvid toaletten (2 cm) och inget draperi, vilket medförde att hela badrummet blev pisseblött.
Rummet var också väldigt litet och luktade unket när varit ifrån det några timmar. Personalen var inte direkt tillmötesgående (förutom i restaurangen) . Enda positiva var poolen som låg på taket...jag skulle INTE rekommendera detta hotell.