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Victor Metropolis Hotel & Rooftop Bar

5.0 star property
Luxury hotel with full-service spa, connected to the convention centre, near Hoan Kiem Lake Weekend Walking Street

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Victor Metropolis Hotel & Rooftop Bar

Serves lunch, dinner and happy hour
Serves lunch, dinner and happy hour
Hot stone massages, deep-tissue massages, Swedish massages
Exterior
Classic Double Room, City View
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Airport transfer
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Free babysitting
  • Fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • Airport shuttle
  • Theme park shuttle
  • Cruise ship terminal shuttle
  • Shopping centre shuttle
  • Train station pick-up service
For families
  • Children stay free
  • Babysitting (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Double Room, City View

Classic Double Room, City View

Classic Double Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double or Twin Room (Internal window)

Premium Double or Twin Room (Internal window)

Premium Double or Twin Room (Internal window)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Classic Double Room (Internal window)

Classic Double Room (Internal window)

Classic Double Room (Internal window)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Victor suite room with Balcony

Victor suite room with Balcony

Victor suite room with Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Lake View

Honeymoon Suite, 1 King Bed, Lake View

Honeymoon Suite, 1 King Bed, Lake View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
  • 39 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Connecting Rooms, City View

Premium bedding, minibar, blackout curtains, soundproofing

Family Room, Connecting Rooms, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
  • 50 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 3 Large Single Beds

View all photos for King Double or Twin room with city view

Premium bedding, minibar, blackout curtains, soundproofing

King Double or Twin room with city view

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

Free breakfast
Spa
Airport transfer
Parking available
9.8 out of 10, Exceptional, (3075)
The price is NZ$139
includes taxes & fees
19 Dec - 20 Dec
Hanoi Royal Palace Hotel 2
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About the area

Map
58 Hang Gai street, Hang Gai ward, Hanoi, 100000

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • Hanoi Old Town Night Market - 3 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • St. Joseph's Cathedral of Hanoi - 6 min walk
  • Hanoi Opera House - 17 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 42 min drive
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Gia Lam Station - 16 min drive
  • Hanoi Railway Station - 17 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪King roti - ‬1 min walk
  • ‪Domino's Pizza - ‬1 min walk
  • ‪phở gà 26 Hà Trung - ‬2 min walk
  • ‪Hoàng Thực - Hoa Quả Dầm - ‬1 min walk
  • ‪The Little Hanoi - ‬1 min walk

About this property

Victor Metropolis Hotel & Rooftop Bar

You'll be in a fantastic location at Victor Metropolis Hotel & Rooftop Bar , only a five-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, facials or manicures and pedicures. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a snack bar/deli. Fellow travellers say great things about the helpful staff.

Languages

English, Vietnamese

At a glance

Hotel size

  • 99 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal, ferry terminal, airport, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The property charges 3 per cent for credit card payments
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Free babysitting

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station shuttle on request (available at scheduled times)*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*
  • Bus station shuttle*

Off-site

  • Shopping centre shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Tea service at check-in
  • Free reception (selected days)
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free babysitting
  • Children's menu
  • Outlet covers

What to do

  • Concerts/live shows
  • Bike tour information

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2023
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • Full-service spa
  • Music library
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Lockers available
  • Walkway to water
  • Beaux Arts architecture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path to lift
  • Accessible airport shuttle
  • Magnifying mirror
  • Accessible bath
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 32-inch plasma TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Fireplace

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free newspapers
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and free wired Internet
  • Phone
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • Free tea bags/instant coffee
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Victor Luxe Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.

Dining

Victor Rooftop Bar – This rooftop bar specialises in Vietnamese cuisine and serves lunch and dinner. A children's menu is available. Happy hour is offered. Reservations are required.
Victor restaurant & bar – This restaurant specialises in Vietnamese cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open 24 hours. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Eve (24 December) gala dinner per adult: VND 1777777

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 4500000 per vehicle (one-way. Maximum occupancy 4)
  • Cruise ship terminal shuttle, ferry terminal shuttle and train station pick-up services are offered for an extra charge
  • Shopping centre shuttle and theme park shuttle services are offered for an extra charge
  • Credit card charges are subject to an extra charge of 3 per cent

Renovations and closures

The following facilities or services will be unavailable from November 21 2024 to May 31 2025 (dates subject to change):
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from 1 September to 31 December:
  • Fitness facilities
The property will be renovating from 21 November 2024 to 31 May 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Cots/infant beds are available for VND 799000.0 per day
  • Rollaway beds are available for VND 799000.0 per day
  • Airport shuttle service for children up to age 18 costs VND 4500000 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses geothermal energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, window guards and outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number 58585858

Also known as

Victor Metropolis Hotel & Rooftop Bar Hotel
Victor Metropolis Hotel & Rooftop Bar Hanoi
Victor Metropolis Hotel & Rooftop Bar Hotel Hanoi

Frequently asked questions

Does Victor Metropolis Hotel & Rooftop Bar offer free cancellation for a full refund?
Yes, Victor Metropolis Hotel & Rooftop Bar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Victor Metropolis Hotel & Rooftop Bar ?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Victor Metropolis Hotel & Rooftop Bar ?
Sorry, there's no on-site parking at Victor Metropolis Hotel & Rooftop Bar .
Is an airport shuttle service offered by Victor Metropolis Hotel & Rooftop Bar ?
Yes, an airport shuttle is available. The charge is VND 4500000 per vehicle one-way.
What are the check-in and check-out times at Victor Metropolis Hotel & Rooftop Bar ?
You can check in starting at 2:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Victor Metropolis Hotel & Rooftop Bar and nearby?
Victor Metropolis Hotel & Rooftop Bar has a spa and a fitness centre.
Are there restaurants at or near Victor Metropolis Hotel & Rooftop Bar ?
Yes, Victor Rooftop Bar offers Vietnamese cuisine.
What's the area around Victor Metropolis Hotel & Rooftop Bar like?
Victor Metropolis Hotel & Rooftop Bar is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 3 minutes' walk from Hanoi Old Town Night Market.

Victor Metropolis Hotel & Rooftop Bar Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Poor

DON’T STAY HERE. HORRIBLE HOTEL
No hot water after 12pm, very weak water pressure. We had to boil hot water to shower but the tub won’t even hold the water in. They locked the gate after 1AM. There is NO GYM. Definitely not a 5-star hotel. Advertised Double bed doesn’t exist, they are 2 twins put together. We had to pay extra $330 to upgrade for an actual King sized bed.
Zihan, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Christina, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bad experience
We didn’t stay. The hotel was dirty, old and small. It’s scam for 5 stars, it worth for 2 stars only. And hotel.com , Expedia should remove them from black list otherwise I don’t trust Hotel.com and Expedia anymore They paid people to give them 5 stars reviews 😡😡😡😡
Hoa, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Please delete Victor Metropolis out of your website. Don’t make other people loose the money and walk out very MAD 😡 This hotel shouldn’t list 5 stars, it worth only 2 stars. The MANAGER MAKES workers convinced the customers give them 5 stars and they must have paid for good reviews. NO WAY it’s 5 stars. Please read all bad reviews and this hotel . VERY VERY BAD
Hoa, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Stay Away! Scam Alert!
Property is a big scam. They claim to be 5 star hotel on Hotels.com but there is nothing 5-star about this hotel. They are extremely overpriced for the condition and quality of the hotel. The rooms are dated and poorly kept. It was dirty and cramped. The staff is dishonest and stole my wedding ring out of the room. When I asked them about it they blamed me for losing it.
Hung, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Put in a room with very strong paint fumes.Complained moved to another room.Things nissing.2 out of 3 breakfasts terrible with no clean plates cutlery fruit coffee water .This occured ad large groups had been at breakfast prior to us.Asked for pan cakes refused to make them then agreed but took 20 mins to arrive.
Andrea, 3-night trip
Verified Hotels.com guest review

6/10 Good

Started off poorly as the car did not arrive to pick me up at the airport as agreed. On arrival at the hotel they seemed to have no idea I was arriving. Construction underway on the 4th floor was a surprise. No wifi in the room made for a difficult start. Breakfast was good though. And the room itself was as expected.
Hugh L., 1-night trip
Verified Hotels.com guest review

2/10 Poor

Omar, 1-night trip
Verified Hotels.com guest review

6/10 Good

Absolutely NOT a 5 star or luxury property.
The hotel is located in a nice area, with EXTREMELY kind and accommodating staff but definitely not as advertised online. There is no gym, the propriety is old and run down and not clean.
Jefferey, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 2-night trip
Verified Hotels.com guest review

6/10 Good

Good and bad
Good location to explore Hanoi old town. Service was great, specially Ly anh Ha. But rooms are not good as advertised, the shower does not have curtains, so the water will be all over the bathroom. We also bought the tour with the hotel tour agent. She said the price we paid cover all the tickets and services on the tour but during the tour we’ve asked to paid 200k vnd more, kind of disappointed to the hotel tour agent.
Hoa, 5-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip with friends
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place and location
Amazing hotel and central to everything we wanted to see and do whilst in Hanoi
claudia, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Margarita, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location in the Old Quarter & amazing staff.
Amazing staff very helpful and friendly too. Ruby in reception was very nice and polite and so were the other receptionists too. Very informative and welcoming. Clean hotel and Great location in the Old Quarter. Would definitely recommend this hotel.
Makki, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient. Very helpful staff!!!
Clifford, 1-night family trip
Verified Travelocity guest review

2/10 Poor

Beatrice, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

Bad service, hotel was run down
Brenda, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

PUAY GEE, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

dror, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We loved this hotel.
Bae, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel & service
Jeung, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

One word to say about Victor Metropolis hotel is amazing
Yuika, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

They have all service as good tours service, beautiful Rooftop bar & restaurant, good tour & spa service so we don’t need to go outside.
Xavier, 1-night family trip
Verified Expedia guest review